1/5
GoogleVery rude and disrespectful, booked an appointment only to find out they didn't book us in and they didn't really care about the mistake. Male with long black was by far the most disrespectful.
Trusted Agent profile
The Living Room Letting Agency reviews
★★★★★
93 reviews across 3 platforms
62 Cathays Terrace, Cardiff CF24 4HY
The Living Room Letting Agency's Cardiff office at 62 Cathays Terrace is rated 4.3 out of 5 across 93 reviews on three platforms, including 91 Google reviews rated 4.3. Checked 9 October 2026.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Google5/5
GoogleIncredible organization. It was a big move leaving London alone but the Living Room agency helped me with my process from beginning to end. I highly recommend as they are incredibly helpful.
5/5
GoogleVery friendly and welcoming staff, they were ready to help us with every question we had, I am happy I am going to be dealing with them :)
5/5
GoogleReally welcoming and warm staff, and all the properties looked at were modern, clean and very well kept. Very professional environment and supportive of students looking for houses.
1/5
GoogleMoney grabbing parasites Overpriced and over valued poor quality offerings, preying upon unsuspecting students.
5/5
GoogleEveryone was so welcoming and willing to offer us any information that we might need to know, making the process as easy as possible for us!
5/5
GoogleVery friendly staff, helpful and answered all our questions. Found the perfect house with all our requirements. Excellent phone manner. Quick signing process. Thanks so much!
5/5
GoogleThe Living Room Letting Agency has been excellent overall. Patient employees. probably going to recommend to some friends who are currently looking to move to Cardiff.
5/5
GoogleReally friendly staff with good music choice! Very helpful with any queries and happy to answer and contact the landlord for us!
5/5
GoogleVery friendly and helpful agents, with an understanding of what it's like to be a student in Cardiff looking for a house!
5/5
GoogleReally helpful, answered all questions promptly and made us feel comfortable choosing our first student home outside of halls ☺️
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleTop place
5/5
GoogleProfessional, reliable and honest agency. A pleasure to rent from. Thank you
5/5
GoogleThe staff and service here are really friendly, helpful and extremely efficient. Would definitely reccommend to everyone I know.
5/5
GoogleReally great staff that are really friendly and relatable to students - they have a dog and wine!!
5/5
GoogleReally friendly, not pushy. Letting agents are precious cardiff students so can relate to sorting houses in Cathays
5/5
GoogleHonestly no problems with them whatsoever. Thank you for making the process of finding a house stress free!
5/5
GoogleBeen quick to fix problems, very communicative
5/5
GoogleSuper helpful and an amazing team.
5/5
GoogleGreat experience. Found a lovely student house. So far so good!
5/5
GoogleSuper friendly and welcoming staff. Nice houses and good service
5/5
GoogleGreat letting agents, signing with them for a second year :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Living Room Letting Agency
How many reviews does The Living Room Letting Agency have?
The Living Room Letting Agency's Cardiff office has 93 reviews across three platforms: 91 on Google, 1 on Facebook, 1 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
What is The Living Room Letting Agency's rating?
The Living Room Letting Agency is rated 4.3 out of 5 across all 93 reviews, and 4.3 out of 5 on Google from 91 reviews, checked 9 October 2026.
Where is The Living Room Letting Agency's Cardiff office?
The Living Room Letting Agency, 62 Cathays Terrace, Cardiff CF24 4HY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.