Trusted Agent profile

SquareFoot Estate Agents Ltd reviews

4.6

★★★★★ Excellent

89 reviews across 3 platforms

198 Cowbridge Road East, Canton, Cardiff CF5 1GX

SquareFoot Estate Agents Ltd's Cardiff office at 198 Cowbridge Road East is rated 4.6 out of 5 across 89 reviews on three platforms, including 74 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

74

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

This office

Yell logo

3.7 / 5

7

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

5/5

Google

I’ve had a great experience with Squarefoot. Catrin, Julie, Tara and Nadia were always prompt in responding to any queries, and carried out regular property inspections, which helped everything stay in good shape. They were also fair and kind when it came to handling my deposit. Throughout, their approach was professional but with a personal touch that made a real difference. Would highly recommend!

Anwesha · 13 June 2025

5/5

Google

I had an outstanding experience with Squarefoot Estate Agents! The team were professional, friendly, and incredibly responsive throughout my tenancy and sale process. Any issues I had were handled promptly and with care, and communication was always clear and reliable. They made what can be a stressful experience feel smooth and reassuring, with excellent support from start to finish. I especially appreciated how they kept me updated and were always available to answer questions. I highly recommend Squarefoot to anyone looking to rent, buy, or sell a property truly a 5‑star service!

Evan · 2 April 2026

5/5

Facebook

We were with square foot for 18 months and they were excellent. Always sorted issues within 24 hours if not sooner and never left us hanging with anything we needed. I’d can’t recommend them enough they made our experience really easy and enjoyable.

George · 2 September 2025

Agent replied · 23 September 2025

Thank you, George. You were great tenants and we wish you both the best of luck on your onward journey! 🙂

5/5

Facebook

The team at Squarefoot were extremely helpful and friendly on viewings and they helped smooth things along throughout purchasing process. Even after we had bought the property Olivia went out of her way to advise us on tradespeople etc. Tara was also very friendly and gave honest advice. Very efficient friendly and professional service throughout, I highly recommend Squarefoot.

Linda · 8 October 2020

Agent replied · 22 February 2025

Thank you very much for your kind review, Linda. We’re glad you were happy with our services. All the best from the team at Squarefoot!

5/5

Google

Have just moved out having lived in a property with Squarefoot for almost 18 months. In that time never had a single issue. The Squarefoot team were quick to respond to any issues or queries I had, kept me constantly up to date with changes in circumstance and viewings, made the moving out process very easy and were fair with my deposit. Would highly recommend.

Matt · 16 September 2025

5/5

Google

I cannot recommend this estate agents more! Having put my property up for sale at the beginning of the year, the whole house moving process was made rather more complicated by Corona and lockdown. However, their communication and assistance was 5 star!! I wouldn't say 'despite corona' - their communication was just excellent. Special mention to Olivia and Tara who were especially patient and empathetic and made the move so much less stressful. They really ensured that my relationship with my buyer was excellent and this really smoothed the whole process. I wish I could give you 6 stars!PositiveResponsiveness, Professionalism

Katy · 11 September 2020

5/5

Google

Tara, Julie, Catrin and team have been very helpful and supportive during the 8.5 years that Squarefoot has been the managing agent for my tenancy. They have dealt with some difficult, and frequent, maintenance issues quickly and professionally. They know their tenants and always provide a personal touch.

Louise · 27 March 2024

5/5

Google

I recently purchased a Cardiff Bay property with Ehsan handling it. The service I received was excellent, I was kept up to date with developments throughout the purchase and Ehsan was proactive in liaising between the solicitors, me and the seller which sped up the process. My solicitor also commented that the agent was very helpful at all times. I would recommend to others based on the friendly and helpful service. Ehsan will be the first agent I contact for any sales I make in future.

Greg · 13 June 2019

5/5

Google

I wouldn’t hesitate to recommend Squarefoot Estate Agents. They were super efficient for a number of years in managing our apartment in Penarth Marina and when the tenant decided to relocate we instructed Ehsan and his team to put the property on the market. I was a litttle hesitant at first thinking I should have used a Penarth based agent but my concern was completely unfounded as they were knowledgable in providing advice, competitive on fees and quickly found a cash purchaser who paid the asking price and the sale proceeded without hiccup. Their communication was excellent, I knew exactly what was going throughout process. I have worked in the property industry for many years and have had contact with a lot of estate agents and rate Squarefoot up there with the best!

Adam · 13 June 2019

5/5

Google

Squarefoot Lettings at the Canton branch are the best letting agents I have ever dealt with. I want to give a shout out to Julie in particular who has been very supportive and incredibly accomodating and always there to give a helping hand or advice. She has made me feel valued as a tenant and I would recommend this letting agents to anyone looking to rent or buy a property! Fantastic, personal and local service with a smile 😊

Leighton · 13 June 2019

5/5

Google

Eshan was great from start to finish. Photos he took really made our flat look great. We sold the first time within 5 days at full asking price. Unfortunately the buyer pulled out but we then sold again at full asking price within 2 weeks-even at a tough time to sell in December! He was extremely helpful when things got stressful with solicitors and even took the time to take my calls when off work. I would highly recommend his services.

Chris · 12 September 2018

5/5

Yell

Superb Experience

Everything has been a breeze from the moment I met Ehsan, when he came along and valued the property, really relaxed but very professional, pictures were superb and within a couple of days he had plenty of prospective buyers to view the property. He kept me in touch every step of the way, with feedback from all views, and also any days in between when things seemed a little quieter.However I think it was about 6 weeks or so to find the right person to buy the apartment at the right price. Since then all has gone smoothly, and again he has kept me in touch with everything as it has happened, which actually expedited the entire experience.I am not planning on moving again anytime soon, but if I was, and certainly if I was making a recommendation I would be telling everyone to come to talk to you at Squarefoot. Super, easy, straightforward and honest property sales.Thank you so much!!

ClaireD-56 · 8 November 2017

5/5

Google

If anyone is hesitating to use squarefoot to sell their property then please don't, I had three agents round initially to value my property and I knew within 5 minutes of meeting Eshan that I'd use squarefoot. He has been amazing throughout, not only very professional but also friendly and efficient. His communication is spot on, whenever I've asked a question or needed advise he has always been on hand even replying well into the evening or on a Sunday when normal high street agents would be closed. Normally selling your house is a stressful experience but having Eshan on hand has made the whole process so much easier. I would highly recommend squarefoot and in particular Eshan to anyone.

Narges · 13 June 2017

1/5

Yell

Judgemental, Immoral, Useless

You can't give no stars or I would. I contacted these 'agents' about a house I wanted to rent. I am expecting my first child in August and am looking for a bigger place. All was going well until the woman asked if I work full time. Being honest, I answered that now I do but when I have my child I will be reducing my working hours. I was then asked if I would be claiming housing benefit, to which I answered 'yes' and was promptly told that the landlord would not consider renting to me. Utterly shocked, I pointed out that I do have a job (a good one at that) but since I do not wish to have total strangers raise my child I have chosen to work part time. This makes me eligible for housing benefit and why should I not claim when I am eligible? I am not a risk and am not on DSS but am being treated as though I am. I have worked hard since my teenage years and to be treated like this was a slap in the face but as I said to the woman, I would not deal with any landlord, who is willing to be so narrow minded but that I guess money talks and morals/principals don't get you anywhere. She told me she would contact me when other properties became available but I declined. I have principals and this is not the kind of company I am willing to deal with.

LongA79 · 16 June 2014

5/5

Google

I would like to thank the team at Squarefoot Estate Agents, especially Ehsan, Olivia and Rebecca for their commitment to selling my house and ensuring that everything ran smoothly. As an overseas owner the team and in particular Ehsan went beyond what you would normally expect from an estate agent and this was greatly appreciated. I would highly recommend anyone looking to rent or sell their home to contact Squarefoot Estate Agents you won't be disappointed.

Craig · 13 June 2019

5/5

Google

I've been with SquareFoot twice over the past 9 years and they've been absolutely incredible! In particular, Julie, Nadia, Tara and Karyn have been extremely helpful. These wonderful ladies have always made sure they respond and resolve any problems immediately. I truly recommend SquareFoot :)

Tom · 13 September 2025

2/5

Google

We rented a property for 3 years from Squarefoot until 2015. Generally they left us to our own devices (FYI landlords: if they are billing you for regular inspections you are being ripped off, because they barely ever happened when we were tenants in a managed property). However, when problems did arise they turned into the kind of agent who has no issues with gaslighting tenants. The biggest issue we had with them was at the end, when they allowed the landlord to try and move someone in a day early (we were shifting our final bits and in the middle of deep cleaning when new tenants turned up with furniture). We complained about this to the agent and pointed out it was still our tenancy, where upon they told my wife and I that they knew it wasn't right, but they didn't care and this was how it was (even though they knew it was against the contract). Obviously this made an already stressful day even more so, and it still rankles several years later!

Matt · 12 June 2021

Agent replied · 11 June 2024

After seeing your review we have looked back at our records and you did indeed rent a property from us in Canton from 17.5.12 to 16.7.15. We had been instructed from the owners of the property that they wanted possession back of the property and we DID NOT place any further tenants into the property after you vacated. Our records show that our set of management keys were handed back to the landlord on 17.7.15. The landlord would of had their own set of keys and we were not made aware by them that they would be trying to gain access on the last day of your tenancy. They would have been told by ourselves of your last day and that until you had handed your keys back into our office they could not officially enter the property. We also have records on our database of the inspections which were carried out at the property (whilst you were tenants) and these reports were sent on every occasion to the landlord.

5/5

Facebook

The ladies at square foot have been brilliant throughout my letting journey with them, so friendly and helpful. I wish I could stay in Cardiff just to stay with them. Honestly couldn’t recommend more.

Sophie · 2 January 2025

Agent replied · 22 February 2025

Thanks Sophie, we loved having you as a tenant! We wish you the best 🙂

5/5

Google

I have used Squarefoot for several years to manage my rental properties. Tara and her team do a great job, with regular communication, making good decisions on my behalf, and delivering great outcomes. I also recently used them to sell one of my properties, and they managed everything for me and again delivered a great outcome. Great service, great outcomes and a pleasure to deal with.

Chris · 13 June 2019

5/5

Google

Rented a flat for 1.5 years and the Squarefoot team was always helpful! Would recommend!

Emily · 16 March 2026

5/5

Google

Julie and the team have looked after the letting of my canton flat for years. They have always given me great advice and worked hard to find suitable tenants. This time, a tenant was found on the first day of viewing! Outstanding stuff! Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Steven · 12 June 2022

5/5

Google

Ehsan was the consummate professional throughout the process of selling my apartment. He would respond to calls and emails without delay; he was always positive, calm and friendly; he was constantly chasing and checking progress. I was extremely impressed with Ehsan and the service provided by Squarefoot Estate Agents and wouldn't hesitate to recommend them to friends and family.

Angela · 12 September 2019

5/5

Google

Tara and team went above and beyond the call of duty to ensure my property was sold. Great communications are vital and I always received a reply and update status from the team. Highly recomended.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 12 June 2022

5/5

Google

Ehsan has been the ultimate professional throughout the process of selling my property - regular communications, very personable and able to offer sound advice when required. He even did a great job of chasing up the inevitable delays caused by the solicitors! I could not recommend him highly enough.

Jen · 12 September 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read SquareFoot Estate Agents Ltd's Google reviews

Questions about SquareFoot Estate Agents Ltd

How many reviews does SquareFoot Estate Agents Ltd have?

SquareFoot Estate Agents Ltd's Cardiff office has 89 reviews across three platforms: 74 on Google, 8 on Facebook, 7 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is SquareFoot Estate Agents Ltd's rating?

SquareFoot Estate Agents Ltd is rated 4.6 out of 5 across all 89 reviews, and 4.7 out of 5 on Google from 74 reviews, checked 9 October 2026.

Where is SquareFoot Estate Agents Ltd's Cardiff office?

SquareFoot Estate Agents Ltd, 198 Cowbridge Road East, Canton, Cardiff CF5 1GX.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.