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Seraph Property Management reviews

4.3

★★★★★ Great

620 reviews across 2 platforms

1 St. Martin's Row, Albany Road, Cardiff CF24 3RP

Seraph Property Management's Cardiff office at 1 St. Martin's Row is rated 4.3 out of 5 across 620 reviews on two platforms, including 571 Google reviews rated 4.3. Checked 9 October 2026.

Google logo

4.3 / 5

571

Reviews on Google

This office

Trustpilot logo

49

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Seraph Property Management Cardiff

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Pub · 18 March 2024

Agent replied · 2 August 2023

Unfortunately we have no way of identifying you as a customer with the review you have left. We treat reviews very seriously and therefore we would be grateful if you could contact us on info@seraph.pm to provide further information so we will be able to help you. Thank You.

1/5

Google

Rating only, no written review.

Noah · 18 March 2024

Agent replied · 2 January 2024

We are sorry to have received your review. We appreciate all feedback, and we're sorry to hear that your experience fell short of expectations. We value your input, and if there's anything specific you'd like to share with us to help us … More

4/5

Google

Rating only, no written review.

Nicholas · 18 March 2024

Agent replied · 19 January 2024

Thanks for the review!

5/5

Google

Rating only, no written review.

Zuhaib · 18 March 2024

Agent replied · 7 December 2023

Thanks for the 5* review!

5/5

Google

Rating only, no written review.

George · 18 March 2024

Agent replied · 7 December 2023

Thanks for the 5* review!

5/5

Google

Rating only, no written review.

Ashly · 13 December 2023

Agent replied · 13 December 2023

Thanks for the 5* review!

5/5

Google

Rating only, no written review.

Cheb · 22 September 2023

Agent replied · 24 September 2023

Thanks for the review!

3/5

Google

Rating only, no written review.

Will · 22 April 2023

Agent replied

Thank you for the review, perhaps there was something that we could do to improve this and make this a 5* review? If you would be happy to discuss, please could you contact the office on 02921671444. Thank you.

1/5

Google

Rating only, no written review.

Lewis · 18 March 2023

Agent replied

Hello, we are sorry to have received your review, a member of the team will be in touch to help us rectify this for you. Thanks

1/5

Google

Rating only, no written review.

Bradlee · 22 April 2022

Agent replied

We are disappointed to see your review, as we are under the impression any issues are now resolved. If you feel this is not the case please contact us on 02921671444 where we would be more than happy to help.

5/5

Google

Rating only, no written review.

Emyr · 22 April 2022

Agent replied

Thank you for leaving us a 5* review!

5/5

Google

Rating only, no written review.

Athulya · 22 April 2022

Agent replied · 24 January 2025

Thank you for the review!

3/5

Google

Rating only, no written review.

B · 22 April 2022

Agent replied

We are unable to identify you as a customer on our system to investigate this further. Could you please contact us regarding your change of review so that we can do our best to help and put right any issues. Thank You.

5/5

Google

Rating only, no written review.

Athulya · 25 March 2022

Agent replied

Thank you for the review!

1/5

Google

Rating only, no written review.

Hillary · 22 April 2021

Agent replied

We are disappointed to see a low review, we understand you are in touch with a member of the team directly to help clarify and resolve any issues you may have. Thank You.

3/5

Google

Rating only, no written review.

Arsalan · 22 April 2021

Agent replied

A member of the team will be in touch to find out more about your review and how we can improve. Thank You.

1/5

Google

Rating only, no written review.

Radek · 22 April 2020

Agent replied

Unfortunately, we are unable to find you on our system. If you wish to discuss anything further please contact the office on 02921671444. Thanks You.

1/5

Google

Rating only, no written review.

Shemek · 22 April 2020

Agent replied

We are sorry to see you rating, as you haven't left a comment, we would be grateful if you could contact the office to speak with a member of the team regarding any issues. Thanks, Seraph.

3/5

Google

Rating only, no written review.

Owen · 22 April 2019

Agent replied

Thank You for your review, we would be grateful for any feedback for ways in which you feel our services could be improved. Please could you email info@seraph.pm along with your property address so we can identify you as a tenant. Thank You. Seraph Property Management.

5/5

Google

Rating only, no written review.

Lee · 22 April 2019

Agent replied

Thank You for leaving us a review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Seraph Property Management's Google reviewsLeave Seraph Property Management a review

Questions about Seraph Property Management

How many reviews does Seraph Property Management have?

Seraph Property Management's Cardiff office has 620 reviews across two platforms: 571 on Google, 49 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Seraph Property Management's rating?

Seraph Property Management is rated 4.3 out of 5 across all 620 reviews, and 4.3 out of 5 on Google from 571 reviews, checked 9 October 2026.

Where is Seraph Property Management's Cardiff office?

Seraph Property Management, 1 St. Martin's Row, Albany Road, Cardiff CF24 3RP.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.