5/5
GoogleOf all the estate agents I received valuations from when selling my house, I could tell in 5 minutes that Deborah from Matthews Estate Agents was the person I needed. …
Trusted Agent profile
Matthews Estate Agents reviews
★★★★★
72 reviews across 2 platforms
Western House, Ipswich Road, Penylan, Cardiff CF23 9AQ
Matthews Estate Agents's Cardiff office at Western House is rated 5.0 out of 5 across 72 reviews on two platforms, including 67 Google reviews rated 5.0. The 5 Facebook count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Google5/5
GoogleVery professional and friendly service. Prompt when dealing with all correspondence with myself and my solicitor. Will highly recommend and certainly use again for all my property needs.
5/5
FacebookI used Matthews Estate Agents to buy my house and they kept me updated constantly and had very kind and efficient staff as a first time buyer would most definitely recommend x
Agent replied · 23 June 2026
Thank you so much Emma, a very kind review...😊
5/5
GoogleHave just sold a property through Matthews Estate Agents. I was totally impressed and grateful for their professionalism throughout the process. Thanks to their excellent marketing the property sold quickly, with negotiations handled efficiently and clearly. I had no hesitation in recommending Matthews Estate Agents to a close friend, whose property also sold quickly. Excellent service, start to finish.
5/5
GoogleSale of my property was completed within 8 weeks, amazing customer service experience, kept informed throughout and thorough checks on readiness of buyer was a key factor in speed of completion. Will definitely recommend to family and friends.
5/5
GoogleThey worked so hard . Deborah in the St.mellons office was unbelievable helpful . We were very pleased with the excellent service they gave us .
5/5
GoogleThey worked so hard . Deborah in the St.mellons office was unbelievable helpful . We were very pleased with the excellent service they gave us .
5/5
GoogleWe recently had the pleasure of working with Matthews and Deborah as our estate agent during the sale of our home, and we cannot say enough positive things about her and the company. …
5/5
GoogleI can't recommend Matthews Agents enough. They were the best agents to have had handled us during the time we were still renting properties. I would like to commend Dora as she was so helpful and easy to approach all throughout... Many thanks for your great service!PositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookCan't recommend Matthews' Estate Agents enough, fantastic service. Deborah, our estate agent was incredibly friendly, helpful and professional. Thank you!
Agent replied · 23 June 2026
Thank you so much for the review Lisa. All the very best for your exciting furture. 😃
5/5
GoogleI would highly recommend Matthews Estate Agents. We have recently rented a property through them and they were excellent. Where other agents were not getting back to us as we had pets they kept us informed throughout.PositiveResponsiveness, Professionalism
5/5
GoogleThe whole experience of dealing with Matthews Estate agents was excellent. Professional, great communication and always available at the end of a phone. A lot of other agents could learn from Matthews.PositiveProfessionalism
5/5
GoogleWe purchased a house through Matthews Estate Agents and we had Debbie helping us along the way. She was fantastic and despite us having a complicated chain, and doing everything during COVID, she was professional and helpful.PositiveQuality
5/5
GoogleMatthews Estate agents have been very good at finding us a tenant and managing the property. They are responsive and arrange tradesmen to do the jobs as required. They communicate well by email and phone and I have not had any problems.
5/5
GoogleAmazing estate agents, they made selling my house so easy and stress free. I cant thank them enough. They will always answer your calls and are very professional at all times.
5/5
GoogleTop service for a very reasonable pricing. Would not ask for more. One of the best in the business. Will keep using their services as they always beat my expectations.
5/5
GoogleGreat service worth paying for. It's tempting to use online estate agent services but Matthews demonstrated for us why it's worth using a traditional agent. Friendly honest and flexible service.
5/5
GoogleOne of the best agent's I have rented a property from. Friendly, helpful, and always available.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleProfessional, efficient and friendly. A joy to deal with Matthews over the three years we rented from them. Excellent agents.
5/5
GoogleHelped us find the dream home! Excellent communication throughout. Would highly recommend to anyone! Very friendly team!
5/5
GoogleAbsolutely outstanding! Customer service was excellent! Very friendly and patient!
5/5
GoogleAbsolutely outstanding! Customer service was excellent! Very friendly and patient!
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Matthews Estate Agents
How many reviews does Matthews Estate Agents have?
Matthews Estate Agents's Cardiff office has 72 reviews across two platforms: 67 on Google, 5 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Matthews Estate Agents's rating?
Matthews Estate Agents is rated 5.0 out of 5 across all 72 reviews, and 5.0 out of 5 on Google from 67 reviews, checked 9 October 2026.
Where is Matthews Estate Agents's Cardiff office?
Matthews Estate Agents, Western House, Ipswich Road, Penylan, Cardiff CF23 9AQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.