Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleIf I can give it a 0 star, that is what they deserved. Zero response from this agency, never call back, never relay messages, never done ANYTHING. They are the worst property agent that I have ever dealt with. To all potential tenants, landlords and buyers, avoid this place at all cost!!!
Green · 29 March 2016
★★★★★ 5/5
GooglePurchased a house through Martin and Co and received a first class service from Henry. Fantastic communication and nothing was too much trouble for him. Absolute pleasure doing business with him.
C · 15 December 2022
★★★★★ 5/5
GoogleExcellent service from Henry Mitchell at Martin & Co, very helpful and professional, highly recommended.
Lesley · 9 January 2020
Agent replied
Thank you for the kind words Paul, we will be sure to pass the message onto Henry! :)
★★★★★ 5/5
GoogleBrilliant from start to finish. Dealt mainly with Henry and Abi and both were great in explaining everything and getting a tenant into my property quickly. 5 stars!
Dan · 15 March 2023
★★★★★ 1/5
GoogleTotally unorganised agency, phoned twice to book a viewing for a property for sale prior to the published open day and was told they will ring me back for the date and time. Of course, nothing happened and they never called me back.
Tried again the following week, same story.
Renfei · 5 May 2017
★★★★★ 1/5
GoogleTotally unorganised agency, phoned twice to book a viewing for a property for sale prior to the published open day and was told they will ring me back for the date and time. Of course, nothing happened and they never called me back. Tried again the following week, same story.
Renfei · 29 March 2017
★★★★★ 1/5
GoogleCommunication - poor
Customer service - poor
Issues can be resolved with Managing Director.
Lauren · 29 July 2019
Agent replied
Dear Lauren,
thank you for your post, however you have reviewed the wrong company!
We only provided a Tenant Find service for the property you moved into and you have not dealt with us since you moved into the property which was back in December 2015.
I am sorry that you seem to be struggling with the owners management company if you would like to email us directly then we can see if we can help to get some action on the outstanding issues.
Many thanks
Martin & Co
★★★★★ 5/5
GoogleThanks for the personal service and thanks for all of your hard work in what was at times, a complicated sale! Best Wishes
Adrian · 11 June 2023
★★★★★ 5/5
GoogleMartin & Co provides excellent service and professional advice on my buy-to-let property. They always answer my phone call and reply my emails swiftly.
C · 5 May 2023
★★★★★ 5/5
TrustpilotProfessional and reliable and more
Professional and reliable and more. Selling late brother's house in need of repairs at a distance I was helped and supported in so many ways. Signposted to solicitors builders and house-clearers. Friendly and supportive service. Couldn't have managed without Henry Mitchell
Customer · 10 December 2020
★★★★★ 5/5
GoogleAssisted by Astrid to help me find my new home in the UK. Thank you for making it an easy and smooth journey.
Amica · 9 May 2023
★★★★★ 5/5
GoogleHenry at Martin & Co was a brilliant estate agent. He supported us through the process and even followed up after the move. I would highly recommend this estate agents.PositiveResponsiveness, Quality, Professionalism
Katie · 6 June 2022
★★★★★ 1/5
GoogleMultiple emails and calls looking to buy, never got a response
Tony · 7 February 2024
★★★★★ 1/5
GoogleThe worst agency ever, you get nothing but promises, when I insisted on fixing the faulty appliances, they were so rude. And the call centre is a joke, they never call you back.. They THANKED me and hanged up without hearing from me!!!l
Emi · 29 July 2019
★★★★★ 5/5
GoogleI had a pleasant experience with Astrid, from the beginning of viewing the property to completion.
DEBBIE · 7 September 2023
★★★★★ 5/5
GoogleGreat efficient service and friendly staff :) Thank you
Sarah · 30 January 2024
★★★★★ 1/5
GoogleMost unhelpful estate agents. Pity anyone selling with them. No attempt to schedule a viewing. Very poor.
Alyson · 7 July 2023
★★★★★ 5/5
GoogleVery positive experience viewing a flat with Abigail. Very friendly estate agent and very knowledgeable. Would recommend.
Ellis · 8 June 2023
★★★★★ 5/5
GoogleExcellent, honest, helpful, straight forward and competitive.
Jonesie · 29 July 2019
Agent replied
Thank you for your comments Jonesie, we try our best to keep properties and management simple. Anything we can do to help, you know where we are!
★★★★★ 5/5
FacebookHighly Recommend this wonderful estate agents, we do Removals on for some of their Customers & have heard nothing but good things.
Keep up the great work guys 👏🏼🏡
Liam · 3 January 2022
★★★★★ 5/5
GoogleAbsolutely superb service throughout from
Henry at Martin & Co. Couldn’t fault anything and would highly recommend for anyone looking to sell and buy 👍 …
Ben · 4 June 2022
★★★★★ 5/5
GoogleAbsolutely superb service throughout from Henry at Martin & Co. Couldn’t fault anything and would highly recommend for anyone looking to sell and buy 👍 …
Ben · 1 June 2022
★★★★★ 1/5
GoogleBeen trying to ring daily for a few weeks - no answer, obviously not interested in business
Tee · 6 April 2023
★★★★★ 5/5
GoogleI recently rented a flat in Cardiff. I would recommend Martin and Co. Great professionals. Quick answers. Nadine service is outstanding.PositiveResponsiveness, Quality, Professionalism, Value
Jesus · 14 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.