Trusted Agent profile · Cardiff · Wales

Verified

Martin & Co Cardiff reviews

3.9

★★★★★ Good

410 reviews across 4 platforms

Unit 10 The Globe Centre, Albany Road, Cardiff, Wales, CF24 3PE

Part of Martin & Co, see every office.

Martin & Co's office in Cardiff, Wales, at Unit 10 The Globe Centre, is rated 3.9 out of 5 across 410 reviews on four platforms, including 376 Google reviews rated 4.0.

Google logo

4.0 / 5

376

Reviews on Google

This office

Facebook logo

3.3 / 5

7

Reviews on Facebook

This office

The Trusted Agent logo

4.8 / 5

2

Reviews on The Trusted Agent

This office

Trustpilot logo

25

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Cardiff

We specialise in house sales, residential lettings and property management covering Cardiff and the surrounding suburbs - providing expert advice and guidance across all areas of the property market. Managing Director Mike Shrubshall has owned Martin & Co Cardiff since 2009 and enjoys the continuous reward of finding people their perfect house to buy or rent, alongside the rest of the Martin & Co Cardiff team. Cardiff is a vibrant city and attracts students, first-time buyers, executives and professionals alike. It offers excellent road access via the M4, and there is a large demand for property in the area. Our Martin & Co Cardiff team provide support and advice to local people and offers a tailor made approach to suit individual need. Whether you have a property to sell or you are looking for a house to rent in or around Cardiff or you would like a valuation, please do get in touch with a member of the team. For all property enquiries please call Martin & Co Cardiff on 02920 482250

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

1/5

Google

If I can give it a 0 star, that is what they deserved. Zero response from this agency, never call back, never relay messages, never done ANYTHING. They are the worst property agent that I have ever dealt with. To all potential tenants, landlords and buyers, avoid this place at all cost!!!

Green · 29 March 2016

5/5

Google

Purchased a house through Martin and Co and received a first class service from Henry. Fantastic communication and nothing was too much trouble for him. Absolute pleasure doing business with him.

C · 15 December 2022

5/5

Google

Excellent service from Henry Mitchell at Martin & Co, very helpful and professional, highly recommended.

Lesley · 9 January 2020

Agent replied

Thank you for the kind words Paul, we will be sure to pass the message onto Henry! :)

5/5

Google

Brilliant from start to finish. Dealt mainly with Henry and Abi and both were great in explaining everything and getting a tenant into my property quickly. 5 stars!

Dan · 15 March 2023

1/5

Google

Totally unorganised agency, phoned twice to book a viewing for a property for sale prior to the published open day and was told they will ring me back for the date and time. Of course, nothing happened and they never called me back. Tried again the following week, same story.

Renfei · 5 May 2017

1/5

Google

Totally unorganised agency, phoned twice to book a viewing for a property for sale prior to the published open day and was told they will ring me back for the date and time. Of course, nothing happened and they never called me back. Tried again the following week, same story.

Renfei · 29 March 2017

1/5

Google

Communication - poor Customer service - poor Issues can be resolved with Managing Director.

Lauren · 29 July 2019

Agent replied

Dear Lauren, thank you for your post, however you have reviewed the wrong company! We only provided a Tenant Find service for the property you moved into and you have not dealt with us since you moved into the property which was back in December 2015. I am sorry that you seem to be struggling with the owners management company if you would like to email us directly then we can see if we can help to get some action on the outstanding issues. Many thanks Martin & Co

5/5

Google

Thanks for the personal service and thanks for all of your hard work in what was at times, a complicated sale! Best Wishes

Adrian · 11 June 2023

5/5

Google

Martin & Co provides excellent service and professional advice on my buy-to-let property. They always answer my phone call and reply my emails swiftly.

C · 5 May 2023

5/5

Trustpilot

Professional and reliable and more

Professional and reliable and more. Selling late brother's house in need of repairs at a distance I was helped and supported in so many ways. Signposted to solicitors builders and house-clearers. Friendly and supportive service. Couldn't have managed without Henry Mitchell

Customer · 10 December 2020

5/5

Google

Assisted by Astrid to help me find my new home in the UK. Thank you for making it an easy and smooth journey.

Amica · 9 May 2023

5/5

Google

Henry at Martin & Co was a brilliant estate agent. He supported us through the process and even followed up after the move. I would highly recommend this estate agents.PositiveResponsiveness, Quality, Professionalism

Katie · 6 June 2022

1/5

Google

Multiple emails and calls looking to buy, never got a response

Tony · 7 February 2024

1/5

Google

The worst agency ever, you get nothing but promises, when I insisted on fixing the faulty appliances, they were so rude. And the call centre is a joke, they never call you back.. They THANKED me and hanged up without hearing from me!!!l

Emi · 29 July 2019

5/5

Google

I had a pleasant experience with Astrid, from the beginning of viewing the property to completion.

DEBBIE · 7 September 2023

5/5

Google

Great efficient service and friendly staff :) Thank you

Sarah · 30 January 2024

1/5

Google

Most unhelpful estate agents. Pity anyone selling with them. No attempt to schedule a viewing. Very poor.

Alyson · 7 July 2023

5/5

Google

Very positive experience viewing a flat with Abigail. Very friendly estate agent and very knowledgeable. Would recommend.

Ellis · 8 June 2023

5/5

Google

Excellent, honest, helpful, straight forward and competitive.

Jonesie · 29 July 2019

Agent replied

Thank you for your comments Jonesie, we try our best to keep properties and management simple. Anything we can do to help, you know where we are!

5/5

Facebook

Highly Recommend this wonderful estate agents, we do Removals on for some of their Customers & have heard nothing but good things. Keep up the great work guys 👏🏼🏡

Liam · 3 January 2022

5/5

Google

Absolutely superb service throughout from Henry at Martin & Co. Couldn’t fault anything and would highly recommend for anyone looking to sell and buy 👍 …

Ben · 4 June 2022

5/5

Google

Absolutely superb service throughout from Henry at Martin & Co. Couldn’t fault anything and would highly recommend for anyone looking to sell and buy 👍 …

Ben · 1 June 2022

1/5

Google

Been trying to ring daily for a few weeks - no answer, obviously not interested in business

Tee · 6 April 2023

5/5

Google

I recently rented a flat in Cardiff. I would recommend Martin and Co. Great professionals. Quick answers. Nadine service is outstanding.PositiveResponsiveness, Quality, Professionalism, Value

Jesus · 14 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin & Co's Google reviewsLeave Martin & Co a review
The Trusted Agent

Is this your office? Claim your page.