5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks Winston! :)
Trusted Agent profile · Cardiff
CPS Homes Cardiff reviews
★★★★★
2,044 reviews across 3 platforms
34 Woodville Road, Cathays, Cardiff, CF24 4EA
Part of CPS Homes, see every office.
CPS Homes's office in Cardiff, at 34 Woodville Road, is rated 4.1 out of 5 across 2,044 reviews on three platforms, including 852 Google reviews rated 4.0.
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Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for the 5 stars Shaho!
1/5
GoogleScam company! Took back all the deposit and all around shady business practices. DO NOT RENT WITH THEM!
5/5
GoogleI'm very happy with this agency. Ellie Quick helped me with any questions I had regarding the property.
1/5
GoogleVery poor service when I used them when living in Cardiff. Found them slow with service, uncaring and fundamentally corrupt and hypocritical when it came to inventory/deposit.
5/5
TrustpilotI have just started working with CPS…
I have just started working with CPS Homes. So far all the staff have been friendly and helpful, with information sent quickly.
1/5
TrustpilotScammers
Scammers! had a let through CPS whilst I was in my final year (two years ago). should be disgusted with their practices.
5/5
TrustpilotI'm very happy with the service…
I'm very happy with the service provided by Chelsea at Cps homes. We sold quickly and she kept in touch throughout the process.
5/5
TrustpilotReview
I am exceptionally grateful for the support and excellent service provided by Ellie Quick. Her support is very efficient and reliable.
5/5
TrustpilotThe service we had from CPS was really…
The service we had from CPS was really amazing. They sold my property and had things in place within one week. Highly recommended.
4/5
TrustpilotHad an issue with my boiler
Had an issue with my boiler; was walked through how to fix it and the issue was quickly resolved.
5/5
TrustpilotExcellent staff
Excellent staff, always super efficient. Managed my property for 10 years and I’ve not one negative, which is impressive for any company.
5/5
TrustpilotThank you
Really happy with the experience :) Angharad in the Cardiff branch went over & beyond to help me. Thanks again.
5/5
TrustpilotThe employees at CPS Homes are very…
The employees at CPS Homes are very professional and efficient. I was kept informed of progress during the letting of my property.
1/5
GoogleAbsolutely shocking 'service'. Rude, patronising staff and charges slapped on for call out charges when you report maintenance issues that are the responsibility of the landlord!
5/5
TrustpilotFast and efficient service from CPS
Fast and efficient service from CPS employee Tamara Price. Property rented in less than a week. Very impressed.
5/5
TrustpilotGreat service in current situation with…
Great service in current situation with Covid 19 and let house using video, when thought it may have been too difficult.
5/5
TrustpilotExcellent service and very…
Excellent service and very knowledgeable staff. Thank you CPS
5/5
TrustpilotAngela / Sian / Nathan
Many thanks to the Albany Road Team.Great communication throughout whilst dealing with CPS and consistently helped progress the sale of my property.
1/5
GoogleThis company is an absolute scam. DO NOT rent with them under any circumstances. They will rob you of thousands
1/5
TrustpilotAvoid
CPS do not reply to emails, take ages to deal with problems - leak in the roof and do not refund deposits
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi Jermaine, We’re sorry that you’ve had a less than positive experience with us. We cannot currently locate you on our database, so in order to verify and learn more about your experience, we’d appreciate it if you could provide us with more information via feedback@cpshomes.co.uk. We look forward to hearing from you. Kind regards, The CPS Homes Team.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for the 5 stars Savitha :)
5/5
TrustpilotI'm a landlord living in Cardiff and…
I'm a landlord living in Cardiff and renting a property to students. I have always found CPS very professional and efficient.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
