5/5
TrustpilotI reported a problem
I reported a problem and within 6 hours I had someone from Maintenace out fixing it. Can’t fault the speed of responding back to requests or concerns.
Trusted Agent profile · Cardiff
CPS Homes Cardiff reviews
★★★★★
2,044 reviews across 3 platforms
34 Woodville Road, Cathays, Cardiff, CF24 4EA
Part of CPS Homes, see every office.
CPS Homes's office in Cardiff, at 34 Woodville Road, is rated 4.1 out of 5 across 2,044 reviews on three platforms, including 852 Google reviews rated 4.0.
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Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotTry to get money out of you any way…
Try to get money out of you any way possible. Charged a cleaning bill for a clean house and needed to change a name on the tenancy cost £180
5/5
GoogleWe looked at a couple of houses, both really well suited to us and any questions we had were answered. Staff were really friendly and helped us to get a great deal!
5/5
TrustpilotI have used CPS to let my properties…
I have used CPS to let my properties for many years. They offer an exceptional service, are knowledgeable, are always welcoming and respectful. Would not consider another organisation.
5/5
TrustpilotTop of the class
Top of the class for. CPS for all their hard work, super effort.
5/5
GoogleGreat service!
Agent replied · 11 October 2026
Thanks Coryn, much appreciated!
5/5
GoogleExcellent work by Scott in Lettings!
5/5
GoogleGreat service from Zara at CPS Homes today! She's extremely efficient. They're lucky to have her.
4/5
TrustpilotQuality Service
They offer you the best details they can on each house, all at different prices so you can make your own decision. Excellent service transporting and viewing the houses as well.
5/5
TrustpilotGreat experience using CPS
I had a really good experience using CPS. The staff were very helpful and friendly to us, and if we had any issues they were dealt straight away.
5/5
TrustpilotCustomer is the priority.
The service we received from CPS homes was top notch. Would definitely recommend. I sold my house with them and they made me feel at ease with the whole situation.
5/5
TrustpilotThe staff were really helpful and …
The staff were really helpful and friendly. They never pressured us and explained every process of our application carefully so there was no confusion. We would definitely recommend CPS to others.
1/5
GoogleRented a property with serious damp problems. The damp was so bad it made us ill within a couple of nights. Staff were rude and unhelpful. Would not recommend this letting agency.
5/5
TrustpilotService very good
Service very good, Jordan really helpful
5/5
TrustpilotAngela and Sian at the Albany Road…
Angela and Sian at the Albany Road branch have been excellent on several purchases for we have completed via them. I have no hesitation in using them again.
5/5
TrustpilotFantastic!
Fantastic! So happy with CPS Homes. The studio flat we needed to rent we were looking for £410 pcm and the flat has been rented for £490 pcm
5/5
TrustpilotGreat so far !
Just at the half way stage, Maya from the office and her college who showed us around was polite attentive and answered any questions we had regarding the property !
4/5
GoogleThank you, CPS officer Tamara Price for informing us of next year's tenants contract. Always nice to deal with your staff, G.
5/5
GoogleEllie assisted us in securing our new property, she was very helpful and dealt with everything in a timely manner. Excellent service!
5/5
TrustpilotCps were very helpful
Cps were very helpful. Chelsea and sian were great. Would definitely use again.
4/5
TrustpilotVery helpful!
Very helpful in during my move to Cardiff. Having never rented before they shared their knowledge and experience to allow me to make the best decision for myself.
5/5
TrustpilotVery helpful and professional from the…
Very helpful and professional from the begging. Communication was excellent and everybody I spoke to was helpful.
5/5
TrustpilotCPS HOMES have sold our property
CPS HOMES have sold our property. Full asking price! Stress free! Sian & Nathan have been fantastic. Nothing has been too much trouble for them.
5/5
TrustpilotExcellent Service
CPS have been acting on our behalf for several years. Have always found us tenants and have managed our property very efficiently
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
