Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had the opportunity of dealing with Gianni during the past few months. I am impressed with his professional approach and the way he handles my enquiries. I find Gianni extremely helpful and enthusiastic. He is observant and attentive. He responds promptly to my email and telephone enquiries. He considers my questions and concerns seriously. After studying and investigating on the matters I have raised, Gianni gives his honest findings and suggestions. I believe he is a highly valuable member of your company.
Roma Bush
Roma · 13 April 2024
★★★★★ 5/5
GoogleGianni Arrighi, a Property Manager at Cooke & Arkwright is always a pleasure to deal with and incredibly efficient. As a Property Manager myself I sometimes dread having to deal with Block Managers, but when I know it's Gianni on the other end, I also know things will get done.
Julie · 13 February 2024
Agent replied · 13 June 2024
Thank you for you review and we are glad you have had such a positive experience with Gianni in our Property Management team.
★★★★★ 5/5
GoogleWe have dealt with Cooke & Arkwright for a number of years now and have always found them extremely professional and reliable in the services provided. George, John and Sam especially on the Building Consultancy team have always been a pleasure to work with. We would highly recommend Cooke & Arkwright.
Dan · 18 August 2023
Agent replied · 13 June 2024
Thank you for you review and we are glad you have had such a positive experience with our Building Consultancy department.
★★★★★ 5/5
GoogleWe have recently suffered a significant ingress of water into the roof of our bay window. It was
to Mr Arigi who immediately initiated the survey and repair procedure. At all stages of the repair we were grateful for the competence and thoroughness with which it was organised. Now that the repair has been successfully completed we would like to thank Mr Arigi for his support and competence throughout.
Stephen · 18 May 2024
★★★★★ 5/5
GoogleGreat service from Gianni. Always the true professional.
Paul · 13 May 2025
Agent replied · 26 May 2025
Thank you for your review
★★★★★ 5/5
GoogleWell done Gianni for all the hard work you do keeping on top of things.
Linda · 6 December 2025
★★★★★ 5/5
GoogleVery professional, friendly and helpful in acquiring a number of shop leases for my business over the last few years.
Also used their surveying service for a property acquisition that was faultless.
Well recommended.
Nick · 14 June 2023
Agent replied · 13 June 2024
Thank you for your review and we are glad you've had such a positive experience working with us.
★★★★★ 5/5
GoogleDelighted with our Cooke and Arkwright property manager...Gianni Arrighi. He has brought professionalism, dedication and clarity as where before there was only confusion and frustration. He has worked hard to get on top of things and resolve long standing issues.
John · 15 September 2024
★★★★★ 5/5
GoogleGianni has greatly improved standards of the care and cleanliness of the communal areas in a very short timescale. Extremely diligent and is going well above the call of duty. Excellent communications also.
Stan · 15 September 2024
★★★★★ 1/5
GoogleI have made various enquiries regarding businesses for sale (I have emailed, phoned, left voicemail messages) but I have received no response whatsoever and the premises that I have been interested appears to be still on the market. So very frustrating!
Caitlin · 14 June 2023
★★★★★ 5/5
GoogleWe are impressed by the manner in which necessary property management actions have been identified and addressed.
Tim · 15 September 2024
★★★★★ 5/5
GoogleVery knowledgeable. Great advice.
David · 14 June 2023
Agent replied · 13 June 2024
Thank you for your review and we look forward to working with you again.
★★★★★ 1/5
GoogleTheir customer service is awful, it's a week I'm trying to get some information about a shop, they don't bother to even pick up the phone and if they do they are unprofessional.NegativeResponsiveness, Quality, Professionalism
Mahboobeh · 25 August 2022
★★★★★ 3/5
GoogleNo comment
H · 16 April 2024
Agent replied · 16 April 2026
Thank you for you review and we are glad you have had such a positive experience with Gianni in our Property Management team.
★★★★★ 5/5
GoogleRating only, no written review.
Hywel · 16 April 2024
Agent replied · 13 June 2024
Thank you for your review
★★★★★ 3/5
GoogleNo comment
Helen · 14 March 2024
Agent replied · 13 June 2024
Thank you for you review and we are glad you have had such a positive experience with Gianni in our Property Management team.
★★★★★ 5/5
GoogleRating only, no written review.
Ellie · 18 August 2023
★★★★★ 1/5
GoogleCouldn’t reach them
LIGHTS · 14 June 2023
★★★★★ 5/5
GoogleRating only, no written review.
Kiera · 14 June 2023
Agent replied · 13 June 2024
Thank you for your review
★★★★★ 1/5
GoogleRating only, no written review.
Ran · 14 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.