5/5
GoogleMatthew helped my purchase happen very smoothy and was always professional, friendly and courteous. Thanks very much !
Trusted Agent profile · Canterbury
Your Move Canterbury reviews
★★★★★
2,135 reviews across 2 platforms
3 St. Margarets Street, Canterbury, CT1 2TP
Part of Your Move, see every office.
Your Move's office in Canterbury, at 3 St. Margarets Street, is rated 4.3 out of 5 across 2,135 reviews on two platforms, including 293 Google reviews rated 4.2.
Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Google4/5
TrustpilotRental Service
Very friendly and professional service
1/5
GoogleTerrible agency! Not friendly at all. Do not do their job properly. Do not even deserve 1 star
5/5
GoogleVery helpful
Agent replied · 11 October 2026
Thank you for your 5 star review! We are pleased to hear that you found the assistance provided helpful. Please feel free to reach out if you require any further support from the team. Wishing you all the best.
5/5
GoogleYour move have been very good and Helpful. Emma, Amy and Jade are brilliant!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5/5
GoogleVery good service! Joe, Liz and the rest of the team are fantastic!
1/5
GoogleThey care about you before you pay your holding deposit
5/5
GoogleExcellent customer service Went through Emma Towner in student lettings!
1/5
GoogleThe agency is incredibly disorganised, lazy and rude. I regret ever registering with them.
5/5
TrustpilotFirst Class Service.
First Class Service.Thank You
1/5
GoogleCouldn't recommend you run further from this establishment. Clueless and immoral staff.
3/5
GoogleWe are happy with the service provided to sell our house.
4/5
GoogleGood service from Mathew and Jake, helpful staff, polite and friendly.
4/5
GoogleHelpful and professional staff, issues resolved in a timely manner.
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
We’re sorry to see your one-star rating and would really appreciate the chance to understand what went wrong as you have not provided any context. Your feedback is important to us, and we’re committed to improving. If you’re open to it, please reach out to us directly at 01227 454925 so we can address any concerns you may have. Thank you,
1/5
TrustpilotLoughborough branch
Agent replied · 19 June 2024
Hi there,Sorry you have had a bad experience with Your Move. We value your feedback and would like to know more details of your negative experience. Please get in touch with your local branch to express your feedback and the team there can address and help you resolve those issues.Regards,Your Move
4/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear George, Thank you for the positive review, but I wonder if you could share some feedback - so that we can become 5 stars in your eyes? Kind Regards, Lisa Mires, Lettings Manager
5/5
TrustpilotGreat communication
Rating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Amr, Thank you for the positive feedback, I am glad that the sales and lettings teams were able to help you. Kind Regards Lisa Mires, Lettings Manager.
5/5
TrustpilotThey are very professıonal
Rating only, no written review.
5/5
TrustpilotInteraction with real people
Rating only, no written review.
5/5
TrustpilotExcellent and friendly service.
Rating only, no written review.
5/5
TrustpilotBeen great service throughout
Rating only, no written review.
5/5
TrustpilotExcellent Estate Agents
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
