5/5
GoogleMatt from Wards was incredibly helpful during the process of us moving into our new flat; always on hand to answer any little questions we had. 10/10 experience.
Trusted Agent profile · Canterbury
Wards Lettings Canterbury reviews
★★★★★
182 reviews across 1 platform
23, Watling Street, Canterbury, CT1 2UA
Wards Lettings's office in Canterbury, at 23, is rated 4.9 out of 5 across 182 reviews on 1 platform, including 182 Google reviews rated 4.9.
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Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Google5/5
GoogleA very professional and thorough service was given, Abi, Nikki, Matthew and the rest of the team kept us updated at every stage and promptly responded to any queries we had. Would definitely recommend Wards letting.
5/5
GoogleWards Helped us find a tenant for our property, they were very efficient and polite. They managed to find someone within 1 week. Very happy with wards and would Return again
5/5
GoogleWards manage a one-bed flat in Canterbury for me. They've found excellent tenants, communicated efficiently with me over issues that have come up, and dealt efficiently with problems and repairs.
5/5
GoogleDealt mainly with Maria and she has been amazing, very informative and supportive throughout this stressful time. 100% recommended
5/5
GoogleAbi, Matt and Hamid have all been incredibly helpful at Wards Canterbury. The transition between tenants was very quickly and very smooth. I would really recommend working with them.
5/5
GoogleWith Maria's excellent professional services,My wife and I had a smooth and easy processing of our first apartment in herne bay.
5/5
GoogleI reiterate everything Gary has said! Matthew - Thank you for your wonderful professional support and guidance through the whole process. Legend!
5/5
GoogleAbi and Hamid gave us good advice ( and feedback) when they let a flat for us in Rough Common. They were friendly and professional and we will definitely use them again. They know the local market and were very efficient with the paperwork and marketing involved.
5/5
GoogleThese guys are very helpful and efficient at their jobs! If all letting agents worked like this renting would be a lot easier. Will definitely be using them again when the time comes.
5/5
GoogleMatt (and the team) were superb in dealing with my latest letting. Pleasant, efficient and speedy service. Totally recommended.
5/5
GoogleI was very happy with the efficiency and honesty of Hamid, who gave me good advice so that we achieved the desired rent with good tenants, all in a week or two.
5/5
GoogleHappy with service and communication with Matt Gilpin. I do not think the outsourced website is particularly user friendly.
5/5
Googleamazing service from Maria Byrne, helped me out massively when moving into my new place, really kind and efficient.
5/5
GoogleExcellent Property Service and Tenant Support. Sincere and empathetic staff.
5/5
GoogleAbi and Maria did a great job letting my property and all ran very smoothly.
5/5
GoogleMatt helped us from being to end with our move and made the process simple and enjoyable. Thank you!
5/5
GoogleAs always, fantastic service! Abi, Hamid and Matthew have done a great job to get tenants very quickly and efficiently. Thank you so much!
5/5
GoogleVery lovely staff, professional and friendly. We dealt mainly with Abi and she was very approachable and made the whole process easy and stress-free. Thanks very much!!
5/5
GoogleAbi , is very professional & delivered exactly what she told me & i would highly recombed her & wardsPositiveProfessionalism
5/5
GoogleNothing was to much trouble for Maria.
5/5
GoogleHighly experienced staff, very knowledgeable and straight talking
5/5
GoogleCurrently in the process of looking for a new flat and wards have been nothing but helpful, straightforward and easy to talk to.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi Jon, Thanks for your review, we're delighted you're happy with our service. Whether it's your first home or your forever home, we're here for you every step of the way. Best wishes, Wards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Wards Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
