Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent, helpful and knowledgeable staff
Their staff are always driven to deliver. Right from the viewing, through the follow up process, all the way to sealing the deal. Most amazingly, their staff help to push all parties involved to get the process going and to keep the customers happy.
Ola · 28 March 2023
★★★★★ 5/5
TrustpilotEfficient service
Efficient service, the staff are very friendly and helpful they always turned up for viewings early, and were very knowledgeable about the properties, I would highly recommend Wards of Herne bay
Anthony · 20 February 2024
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Wards were really efficient and very lovely. The whole process was hassle free and I'm grateful for their help.
Emily · 11 August 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotAn excellent service was provided by…
An excellent service was provided by Maria in the letting of my property. A most professional service was given with regular updates throughout.
Sue · 4 December 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWards of whitstable are a very friendly…
Wards of whitstable are a very friendly team. Mark helped sell my house with ease,Grace keep us informed along the way. Highly recommend
Wayne · 16 November 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
GoogleGreat People to do business with I have been using them for 5 years. Luke and Grace are really knowledgeable, helpful and easy to deal with. A very good choice indeed.
Terry · 25 October 2019
Agent replied · 23 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
★★★★★ 5/5
TrustpilotThank you to Mark and the rest of the lettings team.
Mark from the lettings team has been really helpful concerning a maintenance issue we have had. He helped to get the issue resolved quickly. He has always been polite and friendly and is a great new addition to the team. Thank you to all the other team members for their help too.
CatherineF · 13 April 2022
★★★★★ 5/5
TrustpilotMaria at Ramsgate branch
Maria at Ramsgate branchReally really helpful, patient and went out of her way to help and get things moving on a quick move.Thank you!!
HAYLEY · 27 August 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 3/5
TrustpilotFound a tenant within a few days which…
Found a tenant within a few days which was good. Was reliable with communciation and answering any questions I had. My only critique was that I specified no smoking and no pets, and was told that this criteria had been met, however later turned out that the tenant smoked and had a pet.
Champ · 14 February 2022
★★★★★ 5/5
GoogleWe bought a bungalow through Wards. We were very well supported by Graham and Grace who kept us up to date. They were very professional and we are very grateful for all their hard work.
Deborah · 24 October 2023
★★★★★ 4/5
TrustpilotRamsgate Branch
Maria at the Ramsgate branch has been really helpful and always happy to help. From the view to now arranging the pick up of the keys to my new home, it has been easy and no trouble at all. on my experience to date, I would use Wards again.
Sarah · 1 August 2022
★★★★★ 5/5
TrustpilotJodi Wyncoll
Our move is still being finalised, however, I have to say that Jodi's continuous involvement has been the real difference in our experience. Always available, forever reassuring and patient when explaining processes we aren't familiar with. A genuine credit to Wards. Thanks again.
Jack · 3 March 2023
★★★★★ 5/5
TrustpilotTHE Agent !
Im not reviewing the company but the person. Prateek Shrestha. Absolute gem of a person. Trustworthy and solid character. Would deal with him again any day of the week. Other agents could take a page from his book. Thanks allot brother.
Nas · 2 May 2023
★★★★★ 5/5
TrustpilotHelpful and great communication
Everyone was so helpful and explained everything fully to me being new to the rental market. Would definitely recommend them as a letting agent.
Lucy · 16 June 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotAbi & her team .
Abi & her team .are very professional from start to finish & she delivered exactly what she said , well done Wards .
Jason · 16 August 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotStory about Kate Funnell
I met this lovely young lady Kate Funnell twice in Canterberry, what a pleasure to deal with her, she isnot only friendly but very knowldgable and professional, answers all my questions clearly, brife I am so lucky to met agent as Kate, she deservs all the nice complements!
Kun · 12 August 2022
★★★★★ 5/5
Trustpilotgreat help and service from Darren
great help and service from Darren, Judy and Alision in the prompt sale of our Fathers Property at a difficult time
Karen · 7 December 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotBrought a house through Neil at Wards
Brought a house through Neil at Wards As a buyer he was amazing and kept me up to date throughout the whole process. Well done Wards
Amy · 12 December 2020
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotGrace of whitstable has been brilliant…
Grace of whitstable has been brilliant can't recommend her enough she has gone above and beyond and very pleasant on the phone absolutely brilliant
Ms · 18 May 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotFirst time
First time moving and could not be happier with Gracie. Made it very easy to move into a my first flat.
Dan · 29 October 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotI had a wonderful experience with Wards…
I had a wonderful experience with Wards in Kent. The team (Prateek, George,and Charlotte) were supportive every step of the process and didn't have a problem going the extra length to ensure my move-in was finalized. I will definitely recommend them to anyone looking to rent or buy a home.
Olubankole · 8 April 2022
★★★★★ 5/5
TrustpilotA huge thank you to Wards in…
A huge thank you to Wards in Canterbury. Adam, Ashley and Tom have been amazing in our sale and purchase. They couldn't have done anything better.
Amy-Louise · 3 October 2020
Agent replied · 25 October 2024
Good afternoon Amy-Louise, Thank you for your review regarding our Canterbury branch- particularly Adam, Ashley and Tom. I'm sure they'd really appreciate your kind words. We hope you're happy in your new home! Kind regards,Danielle
★★★★★ 5/5
GoogleGood service from start to finish,honest and upfront on all aspects of sale,always came back on any questions raised.PositiveResponsiveness, Professionalism, Value
Wayne · 24 October 2021
Agent replied · 23 October 2024
Dear Wayne,
Thank you for your 5 star review. Graham and his team will be delighted with your feedback. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
TrustpilotWas a pleasure dealing with Holly from…
Was a pleasure dealing with Holly from Wards, she was very professional and on the case all the time. Would definitely recommend them.
Max · 9 June 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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