Wards Herne Bay reviews in Canterbury

★★★★★ 1/5

Trustpilot

Worse Estate agent I have ever come…

Worse Estate agent I have ever come across, they promise you that they have a book of customers ready to buy in your area, not true. In 5 months we had 3 viewings, not a lot really. All they seem to do is send you emails that say they have sent out text messages and emails to potential clients. When you call them and want to speak to a specific person they are never available and you never get a call back, maybe a few days later if your lucky. We are still chasing them to do their job even though our contract with them finished on the 22.07.2023 they are still advertising our house on several websites which stops our new agent doing this. It’s now the 24th Very sad state of affairs

Steve · 24 July 2023

★★★★★ 5/5

Trustpilot

Had a fantastic experience working with…

Had a fantastic experience working with Wards. Paul and Shannon were great working between me and the vendor, whilst Grace's regular updates and uplifting personality made it a great experience getting to completion.Thanks a lot guys.

Exchange · 27 March 2023

★★★★★ 5/5

Trustpilot

Thanks guys

Really want to say big thank you Tony for your help and keeping me updated. He was exceptionally helpful throughout.

Yinka · 2 December 2020

★★★★★ 5/5

Trustpilot

Wards Ashford branch

I use Wards Ashford branch for to manage my property lettings and I am very happy with the way they have handled the property management and me as a client/ property owner. Lee and Emily have been exceptional in their conduct, ready to answer all my questions and concerns (even through the purchase of a tenenated property). Keep up the good work guys.

Patrick · 30 November 2021

★★★★★ 5/5

Trustpilot

I've had a very positive experience…

I've had a very positive experience with Ward's so far. They rented out my flat very quickly and offered some good advice around the market. I found Tessa, in particular, extremely helpful as she offered up her time (over the weekend) to help arrange the delivery & installation of appliances, as well as being very responsive.

Kristian · 26 October 2022

★★★★★ 5/5

Google

Excellent service Grace was amazing and went above and beyond for me to move in on a certain date would recommend for renting

Audrey · 25 October 2019

★★★★★ 5/5

Trustpilot

Aimi at wards in walderslade is an…

Aimi at wards in walderslade is an excellent Estate Agent. The support and customer service I have received from her is outstanding.If you need an agent call and ask for her. Can't recommend her enough

Lynne · 2 May 2024

★★★★★ 5/5

Trustpilot

I would highly recommend Wards.

I would highly recommend Wards.My dealings with the Canterbury branch and subsequently Maria Meddings for thé buying process were clear and stress free. Maria was helpful and always responded promptly, she made the whole experience much less painful than it can be.

V · 18 July 2022

★★★★★ 5/5

Trustpilot

Brilliant service and communication

Emily with Ashford Lettings was brilliant at guiding and helping me through the whole process of renting a property in Ashford.Super quick to answer calls and emails. I felt at ease throughout a process that can normally be quite stressful! Highly recommend Wards and Emily!

Nick · 22 February 2022

★★★★★ 5/5

Trustpilot

Couldn't Recommend More

Alex was a total legend. Sorted everything with ease with no fuss or hassleCouldn't ask for a more helpful guy

Callum · 9 October 2020

★★★★★ 5/5

Trustpilot

Excellent Service!

Would like to say a huge thank you to Maria Byrne at Wards in Ramsgate, what a lovely lady you are. Fantastic service and we were very pleased with the swift and smooth application of our new house! You are a credit to Wards!!

Maxine · 13 April 2022

★★★★★ 5/5

Trustpilot

A lettings service you can rely on…

I have found Wards Esate agency lettings department to be helpful, professional and quick to respond. My dealings with Abi and others in the Lettings section have always been very satisfactory over a number of years. I would have no hesitation in recommending Wards to anyone looking for a lettings service which meets a consistently high standard and which goes the extra mile when needed.

Cathy · 26 May 2021

★★★★★ 5/5

Trustpilot

Great team

I can not thank the staff at Wards in Canterbury enough. They were all so professional from start to finish with the sale of my house. I found them very quick and very helpful with every question/issue I had especially Kate and Ashley.

JLK · 11 May 2022

★★★★★ 5/5

Google

Really good customer service from Maria, helped us alot with sorting everything out before moving and was very welcomed with a little moving in present too from wards!!

Freya · 24 August 2024

★★★★★ 5/5

Trustpilot

Maria and the team done a great job and…

Maria and the team done a great job and now we are in family thanks guys!

Josh · 11 June 2021

★★★★★ 5/5

Trustpilot

Great experience using wards of rainham

Great experience using wards of rainham. Information of the process of the sale could not have been better. Would not hesitate in recommending in using wards again.

Mark · 29 August 2024

★★★★★ 4/5

Trustpilot

Team Gillingham& sale progression

d just like to express my gratitude to Kim Batchelor Sale progression, for her work and dedication towards getting the sale over the line. It hasn't been easy. But she took on the task and got the job done. worked tireless behind the scenes, communicating with all parties.I cannot say the same for the sales team. not helpful at all. it was a neighbour on the first day that contacted me. The open day, was very disappointing. the for sale sign came down and after chasing several times it wasn't repaired. asked for a sold sign. never turned up. asked for the sign to be removed. 4 months later i put in the skip. speaking with other. double the price of other estate agents. However Kim pulled this around

Geoff · 24 May 2023

★★★★★ 5/5

Trustpilot

Amy was absolutely fantastic from start to finish

Amy was absolutely fantastic from start to finish. Nothing was to much trouble, and she was so responsive and helpful. I even requested to move earlier than originally planned and Amy was more than accommodating and so so helpful and professional at all times.

Kayla · 30 January 2022

★★★★★ 5/5

Trustpilot

Great service by Wards Ashford

Great service by Wards Ashford. Emily and Lee were extremely helpful. Highly recommended.

Varun · 2 December 2021

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. Thank you for going out of your way to assist us in getting a place to stay. Not only that but showing an interest in knowing and understanding that we have a fur baby who will be joining us soon. I will definitely refer your services. Thank you again I value you and the customer service you have given us is beyond ones expectations.

Sue · 14 November 2020

★★★★★ 5/5

Trustpilot

Wards the Problem Solvers

I was trying to sell my flat through another agent but that agent didn't have the specific knowledge and experience to resolve the issues we had.Wards came along and impressed me with their knowledge of the issue. Mark convinced me I should let them try and sell my property, a decision I did not regret.The team of Mark, Caleb, Dan, Holly, Jo and Steve are extremely knowledgeable, professional and more importantly, able to resolve issues that other agents struggle with.I am now happily living in my new home, something I know would definitely not have happened if I hadn't made the decision to change agents. Thank you Wards!!!

Matthew · 10 May 2023

★★★★★ 5/5

Trustpilot

Can’t recommend Wards enough!

Once again the staff at Wards in Herne Bay have done an excellent job in marketing and selling my property. Grace and Graham have been helpful and supportive during this stressful time, keeping me updated and chasing the paperwork. Thankyou for such a professional job, I thoroughly recommend their service to the residents of Herne Bay and beyond.

Cheryl · 19 April 2022

★★★★★ 5/5

Trustpilot

Highly recommend Hannah at Wards Ramsgate

Dealing with Wards Ramsgate was a very successful and pleasant experience. Hannah McGilley is really helpful, friendly and professional - she kept me informed at every stage of the process and always a pleasure to speak to. Thank you, Hannah!

Consumer · 19 July 2022

★★★★★ 5/5

Trustpilot

Would highly recommend Wards

Maria was brilliant in helping me move into my flat.Thank you for your hard work!

Danny · 5 June 2021