5/5
GooglePleasant customer service on both the phone and email, Olivia has been especially helpful
Trusted Agent profile
Varsity Canterbury reviews
★★★★★
145 reviews across 2 platforms
39 Palace Street, Canterbury CT1 2DZ
Varsity's Canterbury office at 39 Palace Street is rated 4.6 out of 5 across 145 reviews on two platforms, including 140 Google reviews rated 4.6. Checked 9 October 2026.
Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Google5/5
GoogleI am very happy with the service I have received with variety. Any issues are always revolved quickly and I will be using them again next year!
Agent replied · 21 June 2024
Hi Amelia, thanks for your review! We're very pleased that you're staying with us for another year.
5/5
GoogleI've lived in a varsity property for the past two years and would highly recommend them. They are very attentive and the staff are always accommodating and helpful.
Agent replied · 21 June 2024
Thanks Jay! It’s been a pleasure having you guys as tenants 💪🏼💪🏼💪🏼 …
5/5
GoogleOlivia has been very helpful, allowing our tenancy to run very smoothly!
5/5
GoogleToby agreed to see us even though we had not booked an appointment. We were looking to invest in Canterbury and he shared his knowledge and experience of the local market without hesitation, which was extremely helpful.
Agent replied · 21 June 2024
Many thanks for your review! Good luck with your investment search and we look forward to speaking again in the near future.
5/5
GoogleSophie and Toby have been great. Appreciate all the help and commitment on their part with my predicament. They are the most trustworthy estate agents I have dealt with and always go the extra mile. Thankyou both.
Agent replied · 21 June 2024
Thanks for the comments Elliot, pleasure to deal with you.
5/5
GoogleI have been with Varsity for 2 years. They are always quick with communicating & resolving any issues. Sophie & Elizabeth especially are very helpful.
Agent replied · 21 June 2024
Hi Jodie, thank you for your kind review 😃 …
5/5
GoogleAmazing experience from start to finnish. Yasmin showed me around and the rest of the process was faultess. Would highly reccomend! Thank you
Agent replied · 21 June 2024
Thanks for the review Jess, Yasmin is very pleased too 🤗 …
5/5
GoogleVarsity have been absolutely amazing. They have went above and beyond to help us secure a wonderful place. They are always quick to reply and really cater everything for us. We’re beyond grateful for them
Agent replied · 21 June 2024
Hi Michaela, thanks for the review, the flowers and wine!!
5/5
GoogleI remained with Varsity for three years. During last three years the service and support was exceptional. They go above and beyond to provide the service. All the staff are extremely polite, courteous and professional. I can highly recommend them for student accommodation in Canterbury.
5/5
GoogleVery helpful company, have helped us so much and can’t do enough for us. Very professional and all paper work has been spot on. Highly recommended will use for years now.
Agent replied · 21 June 2024
Many thanks for your review Paul. It's been a pleasure to help you and Derek with your first investment in Canterbury - look forward to helping grow your portfolio
5/5
GoogleThe service provided by Varsity is by far and away the most professional I have ever encountered in the lettings industry. If only all letting agents were like this one!
Agent replied · 21 June 2024
Thank you Guy! It's our pleasure to have managed your properties for so many years and we look forward to many more.
1/5
GoogleJust find somewhere else to stay.. seriously I don't know how is it possible that others were satisfied.
Agent replied · 21 June 2024
Hi Marliena, I'm sorry to see that you're not satisfied with the service you received from us. We're committed to providing all our students with the same exceptional customer service & experience and so I will contact you to see how we can put this right. Kind Regards, Toby.
5/5
GoogleThe individuals I have engaged with have been extremely friendly, responsive and moved quickly to get things sorted.
Agent replied · 21 June 2024
Yolande, thank you for the great review! We’re so happy you loved your experience, we’re here if you need anything.
5/5
GoogleBeing a landlord, the company are so helpfull and professional and we wouldn't use any one else.
Agent replied · 21 June 2024
Thanks for the brilliant review, Paul! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
5/5
GoogleUsing varsity for our house next year. They've been very efficient in dealing with paper work. Have also answered any questions we've had quickly and with a concise answer. Looking forward to staying in the house next year. Thanks Varsity
4/5
GoogleVery helpful, professional and knowledgeable, based on that alone would certainly use againPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thank you for your review! Please send us with an email so we know who you are and can thank you personally :)
5/5
GoogleGreat service for the landlord. Always concerned with the tenants perspective. A balance that is not always easy but Varsity usually find the sweet spot !
Agent replied · 21 June 2024
Thanks Mr Penfold, we appreciate your feedback
5/5
GoogleAs a landlord of various properties I can't recommend them more. They respond quickly to emails, pay the rent on time and know their stuff.
Agent replied · 21 June 2024
Thanks Arielle!
5/5
GoogleThe best letting agency in Canterbury, Kent. All the agents are lovely and super helpful and securing the property was very easy as well.I have had the best experience with varsity Canterbury and would definitely recommend them.
5/5
GoogleLovely, easy going process and we’re provided with all crucial and essential information needed. Overall amazing experience, would recommend!
Agent replied · 21 June 2024
Hi Mo, thank you so much for your kind review. We've worked hard to ensure that our application process is clear and informative, whilst not being too difficult or lengthy to complete, so your feedback is greatly appreciated. All the best, Varsity Canterbury.
5/5
GoogleSophie and Elizabeth are amazing I hope they get a raisePositiveQuality
Agent replied · 21 June 2024
Thanks for the review Dylan - I'll certainly take that into account!!
4/5
GoogleVarsity Canterbury have sent very clear information to me, and have been prompt when answering questions.PositiveProfessionalism
Agent replied · 21 June 2024
Thank you for your positive words, Libby.
5/5
GoogleI’ve been with Varsity for the past 2 years and have received nothing but positivity and exceptional help! Whether it’s been queries or support they’ve been there. One thing I’ll always be thankful for is the help myself and housemates have …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Varsity Canterbury
How many reviews does Varsity Canterbury have?
Varsity's Canterbury office has 145 reviews across two platforms: 140 on Google, 5 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Varsity Canterbury's rating?
Varsity Canterbury is rated 4.6 out of 5 across all 145 reviews, and 4.6 out of 5 on Google from 140 reviews, checked 9 October 2026.
Where is Varsity's Canterbury office?
Varsity Canterbury, 39 Palace Street, Canterbury CT1 2DZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.