Trusted Agent profile · Canterbury
★★★★★
489 reviews across 2 platforms
2 St. Margaret's Street, Canterbury, CT1 2SL, CT1 2SL
Strutt & Parker's office in Canterbury, at 2 St. Margaret's Street, is rated 4.4 out of 5 across 489 reviews on two platforms, including 51 Google reviews rated 4.1.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotStrutt and Parker Perth
I used Strutt and Parker to purchase a plot years ago and now I used their services once again when selling it. Very professional and helpful. Always responding to important emails from myself and the solicitor.
5/5
TrustpilotService was excellent from the start
Service was excellent from the start. Strutt & Parker were easy to contact and kept us up to date throughout the purchase of our house. Sarah worked particularly hard to answer questions, get information from vendors and to generally ensure that the purchase went smoothly. We are grateful for the excellent service provided.
5/5
TrustpilotGot shown around a flat that turned out…
Got shown around a flat that turned out not to be for us but the viewing agent Shirlie I must say was brilliant. Knowledgeable about the apartment, the area and developer. Tried to come up with solutions to our issues with the property without being pushy or unrealistic in her suggestions.
5/5
TrustpilotWe have recently sold our property with…
We have recently sold our property with Strutt & Parker. Gina Simpson our agent was so professional and experienced and an absolute pleasure to deal with. She made the whole process from beginning to end a pleasant experience. We really felt like we were very capable hands and couldn’t recommend her and Strutt and Parker more highly.
5/5
TrustpilotSomeone you can trust
Have had a couple of viewings recently as just starting the journey to think about getting more space than we currently have. Been shown around by Katherine who was just great. So relaxed, nice, informed, and just felt really comfortable and supported. Great experience, and will continue working with Katherine as we look to find out next place.
5/5
TrustpilotResponsive, communicative, and helpful
We have been tenants at a property managed by Strutt & Parker for the last two and a half years. During that time they have been quick to respond to any communications, helpful, and super attentive to any of our needs. Would also like to highlight Jay specifically who has been absolutely fantastic through everything.
1/5
TrustpilotBAD PROPERTY MANAGEMENT
Watch out from this property management. They steal your money and they don’t do anything. I have a roof leak reported several times for a year and they just don’t care. People leave shoes and personal belongings in common areas which is forbidden for fire hazards, and they don’t do anything. Very bad.
5/5
TrustpilotGerrards Cross Team provide excellent service
I sold and bought using the services of Strutt & Parker Gerrards Cross Branch. It was an excellent service provided by an outstanding TEAM. They were knowledgeable, patient and helpful at all times and provided reassurance and support during some difficult times. They were always "there" and communications were clear and timely throughout. very highly recommended
5/5
TrustpilotThe Best in Town !
We have let our unique contemporary property in extensive organic gardens through Strutt and Parker, Gerrards Cross for the last 15 years. We have been hugely impressed with their service, right from the advertising and marketing stage thru to the final contracts.The team is always available at the end of the phone with advice and support.
5/5
TrustpilotI'm very grateful to Associate…
I'm very grateful to Associate Director, Ms Victoria for her very professional handling of the purchase and sale of the property, which made the purchase of the property very smooth. If you are thinking of selling or buying a property, I would highly recommend contacting her.
1/5
GoogleVery poor letting agents, very good at fobbing you off but glacially slow at doing repairs, been waiting 18 months since we moved in and still not done essential repairs, every week it's " Don't worry its all in hand and starting soon"
5/5
TrustpilotIt takes one to know a good one.
As a former FRICS I knew of Strutt & Parker's presence in the market and am glad that I chose them for their effective handling from the initial instruction, through marketing and close, personal involvement at critical points in the sale, keeping it on track and bringing to a very satisfactory conclusion.
1/5
TrustpilotNot reliable.
They will not necessarily get you the best price if you are using them to sell, but they will rather sell to their ''favoured'' buyer. If you are a buyer they may or may not pass your offers through to the vendor.
5/5
TrustpilotGerrards Cross Letting Dept
We have a house which is let through the Gerrards Cross office. We have always found Strutt & Parker most efficient and professional. When work needed to be done on the house they always dealt with the repair required without delay. Karen has always been most helpful to us and to our tenant
5/5
TrustpilotGreat experience
Great experience. A very personalised service . Sold house with 6 weeks when a previous agent was able to find us a buyer. Agents easy to access and we were pleased that they personally dealt with the sale rather than delegating roles to office staff. Would recommend.
5/5
TrustpilotProfessional and helpful
From the initial meeting right through to completion they provided an excellent service, doing what they said they would do. They responded quickly and made the difficult experience of selling almost a joy!
2/5
GoogleThey don't answer the phone . When they eventually did we asked for the size of a garden which they didn't have the answer too .We eventually received a text message with the plot size ,not the garden size . Very unprofessional for a high end agent.
5/5
GoogleGold Property Developments are delighted that Strutt and Parker are the Chosen Agents for our exciting Pasivhaus Development at Fairbrook Grove Faversham. Led by Edward Church and Amy Taylor, their local knowledge and professionalism makes for an exciting partnership leading up to the launch of this 14 house development mid 2020.
5/5
TrustpilotStrutt & Parker - Very Professional
The team at Strutt & Parker have handled my property rental process very professionally throughout two tenancy periods. For example, they were very through when marketing for new tenants and performing the admin work for each new tenancy. Then during each tenancy they always responded efficiently to any matters which arose.
5/5
TrustpilotChoosing Strutt and Parker
Choosing Strutt and Parker, Exeter office was one of the best choices of my life! Exceptional team with Oliver C and Catherine H smoothing the process, expediting everything and keeping us all calm. So professional, friendly and a true team keeping us, the client, front and centre. Heartfelt thank you.
5/5
TrustpilotOur Experience with Strutt and Parker
The Strutt & Parker representative for the purchase of our property in Tunbridge Wells acted very promptly and highly efficiently at every step of the process making the purchase side of our complicated move trouble free; we are very grateful for her efforts on our behalf.
5/5
Trustpilot10/10 Stacy Simms and Petra Duffin
I have had the pleasure of working directly with Petra Duffin and Stacy Simms who I would highly recommend. Their professionalism and attention to detail is outstanding, providing excellent communication to myself and the team. They are also both very responsive which makes the whole process so much easier.
5/5
TrustpilotI have dealt with a lot of real estate…
I have dealt with a lot of real estate agencies in my life but Meena and the overall Strutt & Parker team are remarkable. Everyone is so kind, helpful and professional and has made the process of finding my dream flat and moving in, the smoothest possible. Thank you!!
5/5
TrustpilotI cannot fault Strutt and Parker
I cannot fault Strutt and Parker. Michael ( Cambridge) is a wonderful agent with a wealth of knowledge and experience. He is very professional and he, along with the rest of the team handled the sale of our property swiftly and efficiently. Best agency in this City for sure!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strutt & Parker's Canterbury office has 489 reviews across two platforms: 51 on Google, 438 on Trustpilot (across the whole business).
Strutt & Parker Canterbury is rated 4.4 out of 5 across all 489 reviews, and 4.1 out of 5 on Google from 51 reviews.
Strutt & Parker Canterbury, 2 St. Margaret's Street, Canterbury, CT1 2SL, CT1 2SL.
