Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Company
We’ve rented with Sally Hatcher Estates for 2 years and they have always been lovely, full of understanding and very helpful. Special shout-out to our agent Dean :).
Lara · 16 July 2022
Agent replied · 26 October 2024
Thank you Lara for your review. Always good to hear that you were happy with our service especially your comment about Dean. Thank you from Sally Hatcher
★★★★★ 1/5
GoogleAvoid avoid avoid! Unless you want this estate agent to treat your personal issues as office gossip and send them amongst themselves but accidentally send them to you then I suggest you use a more professional estate agent!
Sally Hatcher is a rude, and careless person that will say all the right things but actually shouldn’t make it past first stages interviews of packing shelves
Rachael · 11 October 2021
★★★★★ 5/5
GoogleAn outstanding team. Having used Sally Hatcher Estates for letting and selling properties, I can wholeheartedly recommend their team for their excellent professional service.
Jane · 11 October 2022
Agent replied · 10 November 2024
Thank you Jane your feedback is much appreciated.
★★★★★ 5/5
GoogleFrom start to completion Ben our estate agent was knowledgeable, helpful, kept us up to date and easily available for any queries
Janis · 11 October 2022
Agent replied · 10 November 2024
Thank you Janis we all wish you well in your new home.
★★★★★ 5/5
TrustpilotPrompt professional service
Prompt professional service! Available and helpful with all enquiries.
AM · 8 November 2023
Agent replied · 26 July 2025
Thank you your feed back is important to us and hope you have settled into your new home.
★★★★★ 5/5
GoogleAbsolutely brilliant company. Very professional along with being very caring.
Paul · 11 October 2023
Agent replied · 10 November 2024
Thank you Paul for your lovely review it is much appreciated.
★★★★★ 5/5
GoogleThe staff at sally hatchers are lovely! had a great year renting with them! they were so friendly and made sure i had everything i need! Thanks Sally and everyone!PositiveResponsiveness, Quality, Professionalism, Value
Marina · 11 November 2020
Agent replied · 10 November 2024
Thank you your feed back is much appreciated
★★★★★ 5/5
TrustpilotSuperb Agent
I cannot recommend Sally and her team highly enough. Over the years she has handled my rentals and sales with expert care and attention.
Rob · 4 March 2022
Agent replied · 26 October 2024
Thank you Rob it has been a pleasure working with you.
★★★★★ 5/5
GoogleOne of the best Estate Agent in Kent. Keep up the good work the most humble and professional team.
Romail · 11 October 2022
Agent replied · 10 November 2024
Thanks Romail much appreciated
★★★★★ 5/5
TrustpilotThe service I had through Sally Hatcher…
The service I had through Sally Hatcher Estates for the sale of my property was excellent. Ben worked tirelessly at a difficult time with a property which was tenanted. He handled the sale with efficiency and was prompt with all feedback. He negotiated the sale with a positive calm manner and I was very pleased by the outcome.
Anne · 21 October 2021
★★★★★ 5/5
GoogleI spoke to Sally herself when I phoned. She was very helpful, professional and knowledgeable. I would recommend this organisation for their very good service.
Sally · 11 October 2021
Agent replied · 10 November 2024
Thank you Sally for your feedback
★★★★★ 1/5
TrustpilotSally Hatcher Estates kept a house on…
Sally Hatcher Estates kept a house on the market and continued to conduct viewings despite us having an offer accepted on the house through another agent. We spent £1000s on buying the house but had to pull out as we didn’t want to be gazumped. Sally Hatcher clearly promote gazumping…
Marilena · 30 June 2022
★★★★★ 5/5
GoogleStaff were extremely supportive and helpful through the entire year. Everyone was friendly. Couldn’t find a fault if I wanted to.
Connor · 11 October 2021
Agent replied · 10 November 2024
Thank you for your feedback it is much appreciated
★★★★★ 5/5
GoogleAll I can say are positive things about this service. No issues at all and the price of the housing we were given were the lowest I could find in any of the Canterbury Estate agents. They may have taken abit extra away from the deposit but it was fair compared to the other horror stories I had heard from.
Mirror · 12 November 2019
★★★★★ 5/5
TrustpilotAn outstanding service!
Having used Sally Hatcher Estates for letting and then for selling on the property, their teams are outstanding. They are very professional, positive, efficient and take all the anxiety out of the process.
I would wholeheartedly recommend their services whether it is letting or selling a property.
Jane · 22 October 2021
★★★★★ 5/5
GoogleFirst class professional property management to the mutual benefit of landlord and tenant. Highly recommended.
Paul · 11 October 2021
Agent replied · 10 November 2024
Thank you
★★★★★ 5/5
Trustpilot10's 10's 10's across the board for Sally Hatcher!
Such a great team over at Sally Hatcher Estates. We use them for our rentals and sales and have only ever received fantastic results.
They really do set the bar for how all managing agents should be. Thank you Sally and Team!
Jonathan · 22 October 2021
★★★★★ 5/5
GoogleAlways very helpful and quick to react.
Jim · 11 October 2021
Agent replied · 10 November 2024
Thank you for your feedback
★★★★★ 1/5
GoogleAvoid. Lead you to believe the place is good when all you get is problem after problem no privacy and constant stress from everything you could imagine. Horrible place. Next to no communication and the staff are useless.
K · 11 October 2021
★★★★★ 5/5
GoogleVery quick to respond to queries and willing to help!PositiveResponsiveness
Tanna · 11 November 2020
Agent replied · 10 November 2024
Thank you
★★★★★ 5/5
TrustpilotBen helped us buy our first house and…
Ben helped us buy our first house and he was amazing every step of the way! He was very helpful always answering our questions quickly and supported us through the process.
Kajal · 21 October 2021
★★★★★ 5/5
GoogleExcellent letting agent
Peter · 11 November 2020
Agent replied · 10 November 2024
Thank you for you feedback it is much appreciated and a pleasure working with you
★★★★★ 5/5
TrustpilotExcellent Service from start to finish
From valuation through to completion of sale Ben the estate agent was knowledgeable, helpful, kept us informed and available for any questions.
J · 19 November 2021
★★★★★ 1/5
GoogleRachael's review below is spot on! Please avoid this estate agent at all costs! Sally Hatcher is very rude and careless!
Edward · 11 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.