Trusted Agent profile · Canterbury

Page & Co Property Services Ltd Canterbury reviews

4.6

★★★★★ Excellent

248 reviews across 2 platforms

19B Wincheap, Canterbury, CT1 3TB

Page & Co Property Services Ltd's office in Canterbury, at 19B Wincheap, is rated 4.6 out of 5 across 248 reviews on two platforms, including 237 Google reviews rated 4.6.

Google logo

4.6 / 5

237

Reviews on Google

This office

Facebook logo

3.9 / 5

11

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Google

We bought our house through Page & Co and couldn’t be happier with the service. Completion was delayed by nearly 5pm close-of-business day, and we were worried we might end up without a home. Page & Co went above and beyond, liaising with the solicitors to make sure we would get the keys - successfully, for which we are so grateful. We have a 19 month old baby and a cat, and Page & Co's support during that stressful time meant everything to us. Completion finally took place the next day, and instead of waiting for a call from our solicitors, we received a courtesy call from Page & Co letting us know everything was complete. From start to finish, truly a dedicated and professional team. It’s clear that each and every member genuinely cares, and we would highly recommend them and use their services again.

H · 14 January 2026

Agent replied · 14 April 2026

Thank you so much for your kind review. We are so pleased you were able to get into your new home after a stressful day.

5/5

Google

We were recommended to use Page & Co and we were so glad we did! We first met Emma and she was amazing at giving a really accurate valuation which other agents had not done. We had a range of valuations which were so different and so we were happy to finally get an accurate one for our house. We then dealt with Laura initially and she was amazing and really knowledgeable about everything and she gave great advice. We unfortunately lost our first buyer but Elisse was on the case straight away and didn't waste any time getting us more viewings! She was so pro active and we got another buyer soon after. Elisse followed up each week on a regular basis and kept all the communication lines open which helped us get to the completion. All of Laura's team are wonderful and whoever you deal with you are in good hands. Thank you Laura and team.

Kate · 14 February 2026

5/5

Google

I cannot thank Natalie and the team at Page & Co enough for their amazing, personal and professional service. I viewed a property that Page&Co were listing back in 2022 and I was incredibly impressed with Natalie’s knowledge, understanding of the property and viewing experience all round. I knew that when it came to selling my property, I wanted her to be my agent! Having just completed on my own sale, a few things really stood out to me as to why they really do work so hard and deserve a 5star rating; always, ALWAYS reply promptly to emails and phone calls, they do their homework on the property before any viewings and ask many questions to ensure that any potential buyers are well informed, a fantastic listing with great photos, pricing that is accurate and not unrealistic! All paperwork was sent very swiftly to solicitors and Natalie certainly kept her finger on the pulse in regards to the chain, solicitors etc. Thanks again all at Page&Co, a great bunch of hard working people who do truly work so hard for their clients!

Camilla · 1 October 2024

Agent replied · 22 October 2024

This is such a lovely review Camilla, thank you so much. Although somewhat challenging, we are thankful that all parties in the chain have been genuinely lovely people to deal with and we wish you and everyone else lots of happiness in your new homes

5/5

Google

"We recently sold our flat and chose Page & Co as our estate agents. It was truly the best decision we could have made. Holly and her team were exceptional from start to finish. They were consistently reliable, incredibly friendly, and provided expert guidance every step of the way. Their professionalism and dedication made the entire process smooth and as stress-free as can be. We wouldn’t hesitate to use their services again in the future and can wholeheartedly recommend Page & Co to anyone looking for top-notch estate agents."

Happy-By-Choice · 22 September 2024

Agent replied · 22 October 2024

Reviews and feedback is so important to us and helps us to deliver the best service we can, so your kind words are very much appreciated, thank you

5/5

Google

I would like to thoroughly recommend this estate agents, especially Holly. We have just sold our property in Canterbury and have had outstanding service from Holly. From registration through to completion I cannot fault the service we have received and can only praise. With the added difficulty of selling from abroad Holly went above and beyond expectation as an estate agent and helped us throughout. I would go with them again if I ever needed to sell without a doubt. Thank you Holly and the team at Page & Co.

Lauren · 12 August 2024

Agent replied · 26 August 2024

Thanks for your review of us Lauren, it's much appreciated.

5/5

Google

Natalie has been an absolute gem throughout our property search and purchase journey. Before we crossed paths with her, we had viewed around 30-40 properties in search of the perfect one. Natalie's expertise and support made all the difference. She handled our questions and concerns with utmost care and professionalism, and her communication with the house owner was delicate and appropriate. Natalie's guidance and support during the purchase process were invaluable. We feel incredibly fortunate to have had the opportunity to work with her. Trusting Natalie was easy, and we are grateful for her dedication and professionalism. Natalie truly made our property purchasing experience smooth and memorable. Thank you for everything, Natalie!

Cansu · 27 July 2024

Agent replied · 26 August 2024

What a lovely review! thank you so much for taking the time to give such glowing feedback of Natalie. We wish you all the best for the future

5/5

Google

Incredible! Natalie was incredible from start to finish. She valued our property and was so helpful in deciding how much and knew the area well, so I knew she was being honest. Throughout the whole process she has been superb. She has been in constant communication with us, giving us updates and chasing others when they needed it. She was so on the ball and I can’t thank her enough for what she has done for us. She essentially fixed a broken chain and got us our dream house. I am so so thankful and would recommend her, and her colleagues at Page and Co without hesitation. This is a friendly, helpful and genuinely well run business and I am thrilled that they were the ones who helped us. 100% recommend!! Thank you

Megan · 27 July 2024

Agent replied · 26 August 2024

Wow! what a lovely review, thank you so much Megan. It means so much to us all but Natalie especially. All the best for the future

5/5

Google

My experience of selling my property via Page & Co was great; the team (especially Natalie Rake) were keen, helpful and efficient, and the sale went through smoothly. I particularly appreciated the honest and realistic valuation which meant that an early viewing resulted in an offer quite close to the asking price, and hence the whole process from the initial advertising of the (leasehold) property through to completion took place in around 5 months. Would definitely recommend.

Lynn · 27 June 2024

Agent replied · 26 August 2024

Many thanks for your lovely review of our wonderful Natalie and we appreciate you recognising our honest and realistic approach to valuing.

5/5

Google

Page and Co were the selling agent on my recent house purchase in Canterbury and Holly was superb throughout. Her helpful above and beyond assistance made the whole process far easier and the transaction go far smoother than it may otherwise. Communication throughout was excellent and Page and Co are clearly a friendly, knowledgeable well-run company that should be the go-to for anyone selling or buying a property.

Mark · 27 July 2024

Agent replied · 26 August 2024

Thank you so much for your kind review Mark. We hope you will be very happy in your new home and wish you all the best for the future

5/5

Google

We were absolutely delighted with Page and co-in the selling of our house. Holly went above and beyond to do all that she could to sell the property for a good price. It was marketed well, and honestly, which was really important to us. We valued the integrity shown by the company, and knew from the outset that we would be in safe hands with Holly and her team. If you are considering using Page & Co, we would recommend them to you without hesitation.

Rosie · 19 November 2023

Agent replied · 26 November 2023

Hi Rosie, thank you so much for such a glowing review of us, it really does help us reach out to more people. All the best for the future.

5/5

Google

Outstanding from the first communication. Just the right balance of professionalism and friendliness. Very knowledgeable and a bespoke service catering to individual needs. Having looked for a long period and interacted with many agents I can honestly say Laura and the team were the best. Not only would I use them again but I also can have no hesitation in recommending them to anyone looking in the area. Very impressive.

Justin · 28 May 2024

Agent replied · 26 August 2024

Thank you so much for your lovely review Justin, it's much appreciated. We hope you and your family will be very happy in your new home.

1/5

Google

Please take the time to read this review and all responses in its entirety. This organisation ignored my parents emails for about a week when we reported that they have no heating in the winter. (Note my parents cannot call during working hours) Once i called them in the to report that we had no heating and that our emails were being ignored they were extremely rude and dismissive of the phone. All agents terminated the call on me and they still have no heating as i write this and they refuse to confirm when a contractor will be here. I must note that these agents will hang up on you when you question their service and not when you are rude. They take no accountability and their response to fair criticisms is appalling. This is such poor service, my parents are old and work many hours, and have to freeze when they get back to their home. Also the heating in their property always breaksdown. The last contractor who came around explicitly said that the boiler needs to be replaced. When I mentioned this to the agents, they noted that they don’t have that on record. They have no coordination. They take no accountability for their service failure and then proceed to treat vulnerable tenants rudely and with poor customer service. Bad service, and no professionalism, no coordination, and just plainly disgusting treatment of their customers. Having looked at some other comments I can see that this treatment of their customers is a trend and there is always some elaborate excuse for their service failure, and even worse they have excuses for why they treat their customers poorly. Edit this: this is in response to their reply below. I must be very clear at no point was there use of any vulgar language in my phone call, though I can admit the last phone-call got very heated on BOTH ends. Note that i only became agitated on the call after the agent threatened to hang up AGAIN- note the agent gave me no answers to vital questions at this stage, also note that this was after having had the 4th phone call terminated on me. My question were and still are: WHEN will the contractor be here? note there seemed to be no urgency. Why is there no record that this boiler needs to be replaced? No contractor or agent was able or willing to answer these questions. If this was for my property, I wouldn’t be as outraged right now. But this is for my vulnerable parents. And for some clarity just so that you can see the extent of the service failure, my parents reported that this property has no Heating on the 16th of October, today is the 25th of October. STILL no heating, and not even a response to any of their emails to acknowledge the receipt of them. Note this boiler always breakdown, and needs replacement as per the advice from previous contractors. Still NO ANSWERS. The response that I got to this google review is a testament to how this organisation treats their customers and also confirms my points in my original review. Disgusting treatment. And beyond that what disgusts me even more is that these agents also went on question my presence at my parents household. I have just literally had to send my tenancy agreement in to them to prove that I am currently visiting them. IMAGINE, this is their response to my google review but STILL no HEATING? After ignoring all their emails other emails. This is the FIRST response my parents are getting from them. How disgusting. You should be ashamed of yourselves. This complaint would not exist if your organisation would take accountability for your failures and then find solutions. Instead you make threats and and refuse to cooperate with customers when your failures are pointed out to you. You failed to respond to emails for over 10 days, this heating problem is a recurring issue, you are RUDE and condescending in your phone calls and also in your very late responses to your emails. So no putting this review on the internet did not make me feel better. What will make me feel better is knowing my parents have heating and knowing they are being treated with the respect and dignity they deserve.

Libertina · 26 October 2023

Agent replied · 29 October 2023

Dear Libertina. We have taken your parents situation very seriously and responded promptly. The gas engineer made an appointment but your parents were in bed upon his arrival and did not answer the door. You have since spoken with the gas engineer who has reported that you were very rude and she therefore had no choice but to terminate the call. You then contacted our office and was again extremely rude, used vulgar language and put the phone down. We have tried to contact your parents by phone and email to try and arrange another appointment for the gas engineer to visit. I hope that by writing this review, it has made you feel better but can I suggest that instead of swearing at people who are trying to help, you behave more civilly.

5/5

Google

Well where to start! We have had the pleasure of buying a house through Page & Co and the delight of meeting Holly who was just amazing and so helpful and knowledgeable. She helped us through the whole way even chasing solicitors. During the sale we found a leek outside the property but that was no issue for her or the Page & Co team and this was dealt with swiftly and we was kept updated throughout! I would definitely use Holly and the team again without a doubt. Even on the odd occasion Holly was unavailable everyone was so helpful and always cheerful.

Roger · 24 September 2023

Agent replied · 29 October 2023

Thank you for such a lovely review Roger. Holly and the team really appreciate positive feedback and we are hope you are settling in well.

5/5

Google

Cannot recommend Natalie at Page & Co highly enough. Thoroughly professional, great communication and always on call for advice, to answer questions and provide support. It wasn’t an easy move due to outside issues, which was unavoidable, but Natalie kept on assisting, keeping me updated and was generally a massive help. 5 stars easily. Would 100% recommend and would definitely use them again!

Kevin · 19 August 2024

Agent replied · 26 August 2024

Thank you so much for your kind review of Natalie and Page & Co Kevin. It took a while but we hope you'll be very happy in your new home and wish you all the best

5/5

Google

I had an excellent experience selling my house with Page&Co and highly recommend them. Unlike many other agents, they are truly dedicated to their clients. Page&Co provide in-depth local knowledge, relentless effort in selling your home, and a personal touch that sets them apart. Natalie, Laura, Holly and team are all superb and made the experience a very smooth and pleasant one.

Adam · 27 July 2024

Agent replied · 26 August 2024

Thank you for taking the time to write this review Adam, we really do appreciate it and wish you and your family every happiness in your new home

5/5

Google

Would highly recommend Page & Co. They were extremely efficient in helping us buy our property. Elisse was an absolute joy to work with and she was so helpful and informative all the way through. Five stars out of five. Thank you.

Steve · 14 March 2026

5/5

Google

We had a friendly and professional service from the start. Everything was efficiently executed, despite having a very tricky sale. They kept us up to date with everything and no chasing was necessary at all. No hard sell, no inflated prices. We would highly recommend Page and Co to anyone buying or selling a property.

Jane · 14 November 2025

5/5

Google

Jason and the team at Page and Co are beyond brilliant!! Amazing, professional customer service; always going above and beyond. We used them for both rental and sales and the communication and professionalism was outstanding at every step of the way. I can’t recommend these guys enough. We are so glad we found them! Thanks guys.

CJ · 24 September 2024

Agent replied · 22 October 2024

Thank you for taking the time to write us this review, we are grateful for this and for allowing us to manage your property in the first instance and then find a lovely buyer for you. All the best for the future

5/5

Google

Thank you to Page&Co for helping me complete my first property purchase specifically Natalie and the team (Holly and Jason who were also involved) for continuously keeping in touch with me and replying to me promptly, I cannot fault the communication. Thank you again for all your help, I highly recommend the services provided.

Jess · 15 October 2024

Agent replied · 22 October 2024

many thanks for your review Jess, it's much appreciated. This area is so friendly and I am sure you will be very welcomed by everyone

5/5

Google

I had an excellent experience with Page & Co when selling my house. From start to finish, their professionalism and dedication were outstanding. Holly was meticulous with the photos, virtual tour and description, ensuring the house was marketed effectively, attracting the right buyers and securing a sale above the asking price in only two weeks! The team were punctual with viewings and kept me informed throughout, providing expert guidence where necessary which made the entire process smooth and stress-free. I really appreciated their friendly, approachable manner and their commitment to the whole process. I highly recommend Page & Co Estate Agents to anyone looking to sell their property!

Matthew · 2 January 2025

1/5

Google

If I could give less I would. Awful handling of the documents before and after our tenancy. Missing various important clauses in agreements. Did not fix issues with the property despite promising to in writing and verbally. Aided and abetted the Landlord with blatant money making from our deposit, don't bother spending hours to clean your property because they will rip up the house after you have left and claim that you left the place dirty when in fact they have turned the house into a building site. WORST ESTATE AGENT I have ever dealt with. Edit after response from agent - Documents were sent out with mistakes and I had a minor argument over the phone about being pressed for money I did not owe (whilst out for my partners birthday) because a clause had not been added which had needed to be, this had to be amended twice due to a basic template document being sent over. We were not allowed to contact our landlord only your agents, previously reported were broken floorboards, damp walls with stripping paint and various other issues which were never dealt with. It is certainly true you work for the landlord and not us, because a check out was not done when we were due to leave the property, despite us asking over the phone so disputes over cleanliness would not happen. This meant that in your check out same issues with the house at move in were present at move out and were claimed against us, blatant overlooking and allowing the landlord to take money from us, and with good conscience you knew of the landlords plans to rip up the house days after we left and use our money to clean up after that. As you would not clean a place and then rip it up. I may be frustrated and bitter with the decision but if only anyone could see my evidence the adjudication would not have gone any way at all in the landlords favour, most of my evidence and photos were not taken into account in the adjudicators own words. But I am not just angry with the landlord but with yourselves, so my statement stands, and when in the future I am not so bitter it will still stand. Everything spoken about here in this review, despite being written 3 months after has been verbally spoken about with your agents, so maybe there should be some better communication between you. This review may be late but it was only delayed by my conscience to not put your company down, but as you have acted so 'non-biased' it has swayed my hand. Not everything about your company is bad, the people are nice and they have done many things to be helpful, but I cannot say that my overall experience has been good.

Ethan · 23 January 2023

Agent replied · 22 January 2025

Dear Ethan, It's a shame that you have felt the need to write such a harsh review of us during your time as a student in one of our properties. I am not sure what you mean about the awful handling of documents and missing various clauses in the agreement. These issues have never been raised by you previously and upon checking your file, there was nothing unusual about your application and documentation. With regards to fixing issues in the property, your landlord uses his own contractor most of the time and therefore dealt with any minor issues. However, it was unfortunate that at the time you moved in there was a leak from the overflow pipe in the loft. This was dealt with as quickly as possible. My colleague has told me that you were not happy to have this inconvenience but I am afraid these things can happen in a property and I am confident we dealt with it efficiently. With regard to us 'aiding and abetting' the landlord to claim from your deposit, if you mean we acted upon his instruction, then yes, we did. We work for the landlord and your landlord wanted to make a claim against your deposit and we uploaded this claim on his behalf. Deposit claims are between landlord and tenant, the agent is merely the facilitator of the process. You moved out of your property on 30th June this year but have decided to write this review now because the deposit adjudicator has made a decision based upon the evidence uploaded by both parties, of which you are not happy with. Whilst I understand your frustration and obvious bitterness, the adjudicator is there to provide an impartial view and final decision on whether the landlord's claim is justified. In your case, the adjudicator ruled in both your favours. Deposits are dealt with using the ingoing inventory/condition report and the final check out inspection report when you vacate. Your landlord used these reports to build his claim. Again these reports are non biased. You moved into the property shortly after the previous tenants moved out and therefore some works were postponed until after you left, I don't see why this makes a difference to the condition you leave the property. I have emailed you separately as you know and if you require further clarification on any of the issues raised in your review, then please contact the office and speak with our Lettings Manager. As mentioned, it is a shame that you have chosen to write this review three months after you left the property and to complain, instead of raising these issues during your tenancy, so that we had a chance to deal with them appropriately. However, I hope writing this review and putting down our company in such a harsh way has gone some way to make you feel better.

5/5

Google

Natalie was absolutely brilliant during my house purchase. She was always supportive and kind during stressful times, proactive and chasing to speed up the process and always answering very fast. She is very knowledgeable and always there when I needed advice. Her colleagues at Page&Co were great and helpfully as well and I would 100% recommend them further. Very professional, caring and supportive with their customers.

Roxana · 29 January 2024

Agent replied · 28 April 2024

We are very grateful for such an amazing review Roxana. Thank you so much and we wish you every happiness in your new home

5/5

Google

We used Page & Co to sell our flat after trying and failing with another agent - the difference was night and day. The other agent (the biggest in the region) promised the world but only scraped a couple of viewings over 10 weeks - Page & Co took over and had more viewings with credible buyers within a couple of weeks. They were able to work at our convenience and it felt like they were far more invested in us, being a smaller firm. Holly was on top of everything every step of the way, going above and beyond to keep us updated and informed of developments and liaising with our buyer. Although selling our property was frustrating at times, Holly and her team did everything they could, were always pleasant to deal with, and I’d recommend them to anyone.

Nida · 8 December 2022

Agent replied · 6 July 2023

Thank you Nida and Khalid for such a wonderful review. You have been a pleasure to deal with and we hope that you enjoy your new home in Glasgow.

5/5

Google

From start to finish Page and Co have been fantastic. Professional, friendly, efficient and competitively priced. Nothing was too big or small and they were constantly on hand to answer any query I had. Whilst I’d been dealing with the entire team at Page and Co, I’d like to particularly thank Natalie and Holly for all of their hard work throughout my sale. I think you would struggle to find a better service from any other estate agents. Thank you!!

Jake · 9 November 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Page & Co Property Services Ltd's Google reviewsLeave Page & Co Property Services Ltd a review

Questions about Page & Co Property Services Ltd Canterbury

How many reviews does Page & Co Property Services Ltd Canterbury have?

Page & Co Property Services Ltd's Canterbury office has 248 reviews across two platforms: 237 on Google, 11 on Facebook.

What is Page & Co Property Services Ltd Canterbury's rating?

Page & Co Property Services Ltd Canterbury is rated 4.6 out of 5 across all 248 reviews, and 4.6 out of 5 on Google from 237 reviews.

Where is Page & Co Property Services Ltd's Canterbury office?

Page & Co Property Services Ltd Canterbury, 19B Wincheap, Canterbury, CT1 3TB.

The Trusted Agent

Is this your office? Claim your page.