1/5
GoogleDeceptive selling and lack of accountability. Miles and Barr Canterbury used misleading practices and sold my an apartment …
Trusted Agent profile · Canterbury · Kent
Verified
Miles and Barr reviews in Canterbury
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles, see every office.
Miles's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
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Awards
The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Google5/5
GoogleThey have been fantastic from start to finish! Excellent communication from all staff and are very quick and responsive with any emails and calls I made. I would highly recommend anyone looking to sell their property to contact them and see for yourself.
5/5
GooglePurchased a property through Miles & Bar exclusive - kept us informed throughout, answered calls and queries promptly and acted in a thoroughly professional manner. In comparison to my selling agents they were night and day better. I wouldn't hesitate in recommending this company for your sale
5/5
GoogleReally impressed with the level of customer service that I have received from Miles and Barr Canterbury. Very responsive to all my questions and flexible to meet my needs. Would use again in future and recommend to others.
5/5
GoogleStaff have been very helpful at every stage and a great bunch of people to work with. …
1/5
GoogleThe service from this company was absolutely horrific. Never had any staff available to do any showings. The progresser didn't do the job, and as a result we lost out on the house of our dreams. I guess the small guys with small commissions …
1/5
GoogleEmailed about a viewing (and specifically said I was a student), rang to arrange this viewing as I missed a previous call, they then arranged a viewing for me and my partner (who works full time) then asked me my occupation. On saying I was …
5/5
GoogleDenise had excellent communication, treated us with the respect and empathy as she guided us through the extended journey.
1/5
GoogleI sent a registration form to let an apartment but since then they haven't even replied. Really bad service.
5/5
GoogleVery professional service. Kept me updated at every stage. They sold my house for a fair price within a couple of weeks, which meant i could buy the house i went on the market for! Very happy.
5/5
GoogleWould highly recommend to anyone selling, they have been so helpful and has been one of the smoothest process from start to finish. The whole Canterbury team will always go further than the expected with their clients.
5/5
GoogleA great, professional service - well worth the money - with premium marketing tools (such as virtual tours) provided as standard. Our property sold very quickly, to exactly the kind of buyer we were looking for. …
5/5
GoogleWould highly recommend to anyone selling, they have been so helpful and has been one of the smoothest process from start to finish. The whole Canterbury team will always go further than the expected with their clients.PositiveProfessionalism
5/5
GoogleFrom start to finish the whole team were amazing. Through a really difficult purchase I have never get more supported. I would never use another agent or broker again now I’ve found the team at Canterbury.
5/5
GoogleI have nothing but positive things to say about my experience with Miles & Barr Canterbury. The staff are very professional and extremely helpful. I would definitely recommend to anyone looking to buy or sell.
5/5
GoogleFrom the moment I called into Miles and Barr I felt appreciated and valued. From my initial valuation to the final sale day I was was kept upto date with all the progress. Amazing customer service skills and I loved their 'can do' attitude. …
5/5
Googleexcellent!!
Agent replied · 5 October 2026
Dear Stephen, Thank you so much for your fantastic 5-star review! We really appreciate you taking the time to leave your recommendation and we are delighted to hear you had an excellent experience with us. It was a pleasure helping you and we wish you all the very best! Best wishes, The Miles & Barr Team
5/5
GoogleA professional office with enthusiastic staff willing to help through the whole sale of property process.
5/5
GoogleWhat a great response I had from Lynette at Miles and barr. So friendly and helpful . She showed me round properties and had great knowledge of the area too which was really useful.
5/5
GoogleHad excellent, professional, friendly and knowledgeable experience with Brooke Handley. Thank you so much.
5/5
GoogleGreat team and great service - It was a pleasure doing business with M&B. They worked hard and delivered such a speedy sale (in just 3 weeks from being on the market!)
5/5
GoogleLovely people, happy to help and brooke was really helpful with our viewing
5/5
GoogleI have been speaking with Rebecca over the past few weeks as I’m considering relocating to Kent. Honestly, couldn’t sing her praises anymore and I hope her manager sees this. …
5/5
GoogleThese guys know their stuff, from all the years I've had on the property market, this has been the first that I've felt compelled to leave positive feedback. Thanks again guys.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Miles and Barr
Has Miles won any awards?
Yes. In The Trusted Agent 2026 awards: Miles, Canterbury won Trusted Agent; Miles, Broadstairs won Trusted Agent.
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