5/5
GoogleHighly recommended. Staff members are customer friendly. Specially Mr. Jake Ross has given us good support and he is very informative and responsive. Thank you so much.
Trusted Agent profile · Canterbury · Kent
Verified
Miles and Barr reviews in Canterbury
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles, see every office.
Miles's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
Want Miles and Barr to help?
Send Miles and Barr a message.
Awards
The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat staff. Very helpful and knowledgable
Agent replied · 6 February 2024
Thank you for your kind comments, Gerard. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleBoth the valuation and viewings arrange by the team have been excellent and very professional. We have also had advice around mortgages. Having had some some very poor experiences with Estate Agents I have been blown away by the service from Miles & Barr.
5/5
GoogleI have had a fantastic experience dealing with the sales team at Miles and Barr. In particular, Chloe has always been prompt in giving extra information on houses I might be interested in and has always kept me up to date with new …
5/5
GoogleExcellent communication and whole process ran very smoothly
4/5
GoogleAll of the the team I have dealt with at Miles and Barr have been very professional and helpful and a pleasure to deal with.
5/5
GoogleThe Canterbury team are amazing! From the moment I registered to putting in my offer and completing on my sale. I was a clueless first time buyer, James the financial advisor has been so helpful helping me through the whole process. So …
5/5
GoogleSold my mother's house in Chartham through Miles and Barr. Following selling/buying multiple properties over the years, it is fair to say that the team here were miles ahead of any estate agents I have come across. I got regular updates and …
5/5
GoogleThe team at Miles & Barr delivered where others failed. The sale was not straight forward but they were successful and supported my requirement to complete by a certain date which was only 9 weeks from the initial offer, which taking into …
5/5
GoogleVery responsive and polite.
Agent replied · 6 February 2024
Thank you for your kind comments, darko. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleHave used Canterbury Miles and Barr in the past and found them to be very professional but recently put my house in Sturry on the market with them and WOW they have been fantastic! Emma came out to value (I was so impressed I signed up …
1/5
GoogleI rent the house here just for six months. They didn't tell me the house is selling. So more than 20 visitors came to my house. Sometimes they even opened the door directly without any notice. They didn't turn off the light and fan in the …
5/5
GoogleVery friendly and very helpful. Excellent service.
5/5
GoogleHad a really great experience buying through miles and Barr. James the financial advisor was brilliant and Chloe/Sarah genuinely cared about our move. If you’re looking to buy/sell in Canterbury, I would recommend completely. You’ll understand why they are the leading agent.
5/5
GoogleA cut above the other agents for many years now.
Agent replied · 21 June 2024
Thank you for your kind comments, James. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
1/5
GoogleFormal complaint since 28 April '23 Not shared in the team for a response until yesterday, when it was requested for …
5/5
GoogleVery informative, friendly, answered all questions.
5/5
GoogleI have chosen Miles and Barr to sell my home. Matt has demonstrated the upmost professionalism and always made time to answer any question, no matter how small. The reassurance of knowing that there is someone who is passionate, competent …
1/5
GoogleAwful company, they try to make you drop your price to get a quick sell (no doubt to property developers). They are rude and try to bully you into what they want to do and rarely did they listen. I asked for my key to do a private viewing …
5/5
GoogleHad a lovely viewing with a girl called Georgina, she was really helpful and would definitely recommend speaking to her if you are looking to move to Canterbury. She knows the area well and is very familiar on the processes.
4/5
GooglePunctual, friendly and helpful.
5/5
GoogleCan not give these guys more credit the service was outstanding . I had my house up for sale with 2 previous agents and after 6 months nothing went into miles n barr and they had it sold with in the week i woukd highly recommend them 🖒🖒 …
5/5
GoogleArrangements and conduct of viewing were absolutely excellent. The agent concerned was Brooke Handley. She was most professional, thoughtful and pleasant.
5/5
GoogleWe have just been through the process of buying a house with Miles & Barr. Throughout the entire process they have been absolutely incredible, going above and beyond to keep things moving and wrangle solicitors throughout the chain. …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Miles and Barr
Has Miles won any awards?
Yes. In The Trusted Agent 2026 awards: Miles, Canterbury won Trusted Agent; Miles, Broadstairs won Trusted Agent.
Want Miles and Barr to help?
Send Miles and Barr a message.
