Trusted Agent profile · Canterbury · Kent
Verified
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles, see every office.
Miles's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
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The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleLee Mason came to our property to give us a valuation. He was professional and friendly at all times. We have used Miles and Barr in the past to buy and sell houses and we would definitely use Lee at Miles and Barr if we were to sell our current house.
4/5
GoogleThe sale could have been completed in a somewhat less stressful manner if the agents had been in better contact with the seller, or had kept us better informed. …
Thank you for your kind comments, Jon. It's great to hear that we were professional whilst dealing with the sale of your property. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to … More
5/5
GoogleThe sales progresser I had was amazing. She helped with queries, was consistent with liasing between myself and the vendor and aided in speeding up the progression of the sale.
Thank you so much for your review, Elizabeth. Our Sales Progression team work very hard and your endorsement of their service means a lot as we always strive to deliver a positive experience. If there is anything else we can help you with, please do not hesitate to contact us. Lauren - Communications Manager
5/5
GoogleHad a great bloke called Blake valued our house and shows us some great properties. He really took on board our requirements for a new home and the areas we were looking into.
5/5
GoogleI called Miles and Barr the other day, I spoke with Ellie in the Canterbury office. She gave me great advice on properties in the area. Very friendly and helpful would definitely recommend!
5/5
GoogleI have recently started looking to buy my first property. I called the Canterbury branch today and Ellie could not have been more helpful. She answered all my questions and was very informative.
5/5
GoogleWe had a viewing in Canterbury , exceptional service , very friendly , helpful and knowledgable thank you Georgina !
5/5
GoogleBradley and team have been fantastic, we are so grateful for everything you have done. Thank you so much.
5/5
GoogleViewed a couple of houses with the valuer Lynette.She was very helpful and chearful. Understood exactly what we are looking for. Very honest and professional went out of her way to find things out that was not on mentioned on the property Definitely recommend Miles and Barr Estate Agents.
1/5
GoogleSurprised they can be call an estate agents. Neglecting purchasing customer's is there first rule, with a passion to give customers the run around. Management refuses to deal with any problem with customers, From head office to local branch. Poor service 1 year dealing with them ..that's my experiance. Such a shame to have to write this, but be prepared if dealing with them.
5/5
GoogleZoe Bartlett, a well of information... I would thoroughly recommend Zoe Bartlett. She was thoroughly professional and …
5/5
GoogleExcellent customer service, very professional and friendly at the same time. Special thanks to Samantha Griffin for understanding what we wanted and being one step ahead. 5 star.
5/5
GoogleThe estate agent Olivia who showed us around 3 properties (one in which is the house we have just bought!) was great. She was really friendly and attentive, and was able to answer all of our questions! As well as putting up with 6 of us at …
4/5
GoogleSigning up was sold very well, but did not hear from the agent who said would be in charge of our sale again once paperwork was signed
Thank you for your comments, Ben. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleMiles and Barr are being very helpful and sympathetic in my search to downsize following the unexpected death of my husband with Mia being very proactive in locating suitable properties.
5/5
GoogleAliyah came to the property yesterday to do a valuation and was very informative and Honest and I received my Valuation in an efficient timeframe, excellent service would highly recommend
5/5
GoogleWow what can i say, amazing experience finding our home with no stress. It was thoroughly enjoyable, special thanks to the lovely young lady Brooke that …
5/5
GoogleI dealt with Matthew who was very professional and really helped explaining the process. Would highly recommend!
5/5
GoogleIf you really, really want to sell your house, then Miles & Barr are great, as they also really, really want to sell your house. …
5/5
GoogleOur agent was Lynette and she was fantastic showing us around the property. She knew a lot about it too and answered all my questions.
5/5
GoogleThe whole team at Miles and Barr Canterbury were very professional and efficient. I highly recommend
1/5
GoogleMyself and my partner took a day of annual leave to view 4 properties today. Unfortunately one sold a few days ago which is understandable. They did however phone an hour before we were leaving to then cancel two of the viewings. As you can …
5/5
GoogleAll the way from Toronto Canada, we wandered in to M&B. We are looking for a small vacation place. We met Brooke Handley and she has been extremely helpful with our search. We have only a very short time here, and we know very little …
5/5
GoogleWe have used Miles & Barr twice now. We find them courteous, quick to respond and offering a stress-free service from the beginning to the end of the process of selling a house. I would single out our negotiator Shannon Philipps from the …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Miles, Canterbury won Trusted Agent; Miles, Broadstairs won Trusted Agent.
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