Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRebecca Gravener was like a terminator throughout the sales progression process. Nothing stood in the way of her mission. She worked tirelessly with her chasing and keeping all parties moving and communicating. Very impressed and would …
Sam · 22 August 2022
Agent replied · 6 February 2024
Thank you for your kind comments, Sam. It's great to her that Rebecca, by the sounds of it, met and exceeded your exceeded your expectations when progressing your sale. We do pride ourselves on delivering a great customer experience and are … More
★★★★★ 5/5
GoogleVery systematic process of Letting and Referencing followed. Timely updates provided. "One Utility Bill" concept makes moving in hassle free
Nachiket · 15 November 2025
Agent replied · 15 August 2026
Thank you for taking the time to leave such a positive review! We’re really pleased to hear that you found our letting and referencing process clear and systematic, and that the regular updates were helpful along the way.
It’s great to know the “One Utility Bill” setup made moving in easier for you, making the transition hassle-free is exactly what we aim for.
If you ever need anything in the future, we’re always here to help.
Warm regards,
The John Payne Estate Agents Team
★★★★★ 5/5
GoogleIt’s been a really fantastic experience so far, and I’ve found everyone at Miles & Barr to be incredibly personable and supportive. …
Jack · 16 October 2025
Agent replied · 20 March 2026
Hi Jack,
Thank you for your wonderful feedback! We’re thrilled to hear that Brooke, Lynette, and Bradley provided such personable and supportive service, and that your … More
★★★★★ 5/5
GoogleI have been dealing with James who has been absolutely incredible. He is very professional and is always dressed very smart. I am very impressed with the service I have received. Could not recommend Miles and Barr, especially James, more!
Hannah · 22 August 2024
★★★★★ 5/5
GoogleExcellent polite, communicative and efficient staff, particularly Rhyss, Rebecca, Denise and Blake.
Kristian · 22 August 2025
★★★★★ 5/5
GoogleService and approach was wonderful and friendly from beginning to end. Constant updates. Queries answered promptly.
Would definitely use these again. Thank you!
Angela · 11 October 2025
Agent replied · 11 August 2026
Thank you so much for your lovely review. We’re delighted to hear that you found our service friendly and supportive from start to finish. It’s great to know that our regular updates and prompt responses helped make the process smooth for … More
★★★★★ 5/5
GoogleVery professional and friendly. The process from viewing to hand over was seamless. Inly agency i felt is more service focused than money oriented. Thank you very much.
Ajish · 15 August 2025
Agent replied · 15 August 2026
Thank you for your fantastic feedback! We're so pleased to hear that you found our team professional and friendly, and that the process was seamless. Providing a service-focused experience is our priority, so it means a lot to know you felt that way. We truly appreciate your support and look forward to assisting you again!
★★★★★ 5/5
GoogleGeorgia was fantastic and had alot of key points about the house we were viewing. We came out with lots of information and was extremely happy with the service she provided us with.
Luke · 25 November 2024
★★★★★ 5/5
GoogleFran was so helpful and pleasant to deal with. She arranged a number of viewings for us and went out of her way to help us with everything we needed to know. We’re very grateful. Really great service!
Mark
Mark · 22 August 2024
★★★★★ 5/5
GoogleRHYS was amazing showing me round he even took me to a house that wasn’t on the list for that day!
Nicole · 20 October 2025
Agent replied · 20 March 2026
Dear Nicole,
Thank you so much for your kind words. We’re so pleased to hear that Rhys went the extra mile to make your viewings such a positive experience. It’s great to … More
★★★★★ 5/5
GoogleThanks alot Amelia for helping us find our new home. very helpful thank you ☺️
Prettyionita · 15 December 2025
Agent replied · 15 August 2026
Thank you for the five star review and your feedback about Amelia.
★★★★★ 5/5
GoogleWe haven’t been the most straight forward of client’s but Shannon has been so very patient with us while searching for our new home. We have been very fussy at time and changed our minds a lot. Shannon was professional at all times and we would definitely recommend her if your looking for your next home.
Andy · 22 August 2023
★★★★★ 5/5
GoogleFabulous team, took over the mantle and sold my father’s retirement apartment in Canterbury.
Lynette you really are the retirement Queen …
ANGELA · 30 September 2025
Agent replied · 22 August 2026
Dear Angela,
Thank you so much for your kind words, we’re absolutely delighted to have … More
★★★★★ 2/5
GoogleVery mixed experience so far. My partner and I are in the process of renting through the agency, however we're set to move In 2 days to our new place and haven't even seen a full tenancy agreement yet, I believe the landlord is mostly the …
Andrew · 28 November 2025
★★★★★ 5/5
GoogleFabulous estate agents and team. Fast and smooth purchase of my property, would highly recommend x
Sarah · 11 November 2025
Agent replied · 11 August 2026
Sarah, thank you so much for your wonderful review. We’re delighted to hear that your purchase was handled quickly and smoothly, and we truly appreciate your recommendation. It was a pleasure assisting you with your move.
Thank you again from all the team at John Payne Estate Agents.
★★★★★ 5/5
GoogleFran was efficient very friendly and very helpful.
John · 22 August 2025
★★★★★ 5/5
GoogleOur experience as buyers has so far been great with Miles and Barr. I would like to thank Shannon Philipps for being especially helpful during the negotiation of offer stage. Rebecca Gravener is now helping us through the next stages and has been amazing, keeping us updated at each stage of the process.
N · 22 August 2023
★★★★★ 5/5
GoogleThe staff were very professional and were incredibly helpful and had great communication with us as we set up our tenancy.
Dj · 15 September 2025
Agent replied · 15 August 2026
Thank you for your kind words! We’re delighted to hear that our team’s professionalism, helpfulness, and communication made your tenancy setup a positive experience. We really appreciate you taking the time to share your feedback., John Payne Estate Agents Team
★★★★★ 5/5
GoogleBest estate agent I have dealt with over the past 30 years. Especially Alfie who is doing a great job with the viewings. Very enthusiastic and engages so well with viewers - goes all out.
Lynne · 22 August 2024
★★★★★ 5/5
GoogleMany thanks to Rhyss who went above and beyond with our first home. Not an easy process, but his personal involvement and regular updates made us more comfortable and confident with our choice. Thank you!
Kulea · 22 August 2024
★★★★★ 5/5
GoogleA big thank you to Blake for his kind and professional service getting our house on the market! Much appreciated (and thank you to Alfie for arranging the appointment in the first place). Great team!
Jo · 22 August 2024
★★★★★ 5/5
GoogleI dealt with Shannon in the Canterbury office who has been helping me with buying my first home, she has been really helpful and put my mind at ease, highly recommended agent
Esme · 8 October 2024
★★★★★ 5/5
GoogleBonnie was super helpful and very professional
Hulks · 22 August 2025
★★★★★ 5/5
GoogleLuke and Fran who we have dealt with at Miles and Barr Canterbury have been amazing and super helpful. I would definetly recommend
Lauren · 22 August 2025
Agent replied · 22 August 2026
Hi Lauren,
Thank you for your lovely review! We're so pleased to hear that Luke and Fran … More
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