Trusted Agent profile Β· Canterbury

Miles & Barr Canterbury reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

1,382 reviews across 2 platforms

14 Lower Chantry Lane, Canterbury, CT1 1UF, CT1 1UF

Miles & Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.6 out of 5 across 1,382 reviews on two platforms, including 579 Google reviews rated 4.7.

Google logo

4.7 / 5

579

Reviews on Google

This office

Trustpilot logo

803

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service

Miles and Barr were helpful all the way from the initial viewing to eventually selling the property later on. In the sales side thanks to both Lukes, Aimee, and Steve for all their help, and in after sales Jade was really helpful, patient and knowledgable when it came to coming to a deal with the new buyer.

Tom Β· 5 August 2026

Agent replied Β· 10 October 2026

Thank you for sharing your wonderful experience, Tom. We're thrilled to hear that our team provided helpful support throughout your journey, from the initial viewing to the sale. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Jade was a great communicator

Jade Eccott was a great communicator and kept me updated on the progressof the sale every week. She got in touch when she said she would and had oodles of charm in what she did. I thank her for that and Miles and Barr generally for being dynamic in the sale process in what is an uneasy market.

Crispin Β· 22 July 2026

Agent replied Β· 10 October 2026

Thank you, Crispin, for your wonderful feedback. We're thrilled to hear that Jade's communication and charm made your sale process smoother. We strive to provide professional support and local expertise, especially in a challenging market. Thank you for your wonderful review

5/5

Trustpilot

liaison role

Debbie Thwaites' role as a liaison between buyer & seller was invaluable. She communicated with both parties and the respective solicitors, & kept everything moving towards completion of the sale. Debbie was efficient and pleasant, and prompt in following up queries. I appreciate the help she gave us.

Ale Β· 25 September 2026

Agent replied Β· 10 October 2026

Thank you for sharing your experience with us, Ale. We are delighted to hear that Debbie's support as a sales progressor was invaluable in keeping everything on track. Our team strives for efficiency and clear communication to deliver a seamless experience. We appreciate your kind words and are here to assist you anytime.

5/5

Trustpilot

Louise in the Sales Team made our…

Louise in the Sales Team made our experience so easy, even though we were selling 2 properties and purchasing 1. Louise was all over everything and kept us fully updated. She was patient, approachable and friendly throughout. I would highly recommend Miles and Barr, they did all the work and made everything uncomplicated and stress free. Thank you Louise!!

Jayne Β· 13 July 2026

Agent replied Β· 10 October 2026

Thank you for sharing your wonderful experience, Jayne. We're thrilled to hear that Louise, your sales progressor, made the process of selling two properties and purchasing one so straightforward and stress-free. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Trustpilot

I just want to give a massive thank you…

I just want to give a massive thank you to Louise daly for all her help with our house buying process! She was honestly amazing, so quick at replying to us and actually getting things from the solicitors when they were being very slow.. Louise gave us the best experience and we are very grateful for her hard work.

Jovi Β· 10 July 2026

Agent replied Β· 10 October 2026

Thank you for sharing your wonderful experience, Jovi. We're thrilled to hear that Louise, your sales progressor, provided such efficient support during your house buying process. If you need anything else, please don't hesitate to reach out to us.

5/5

Trustpilot

Thank you so much to Jade Eccott for…

Thank you so much to Jade Eccott for all your help and amazing communication, we had weekly updates from Jade, and she really helped us with the process, and what to expect. She helped chase up enquires, and communicated with the vendor. A big thank you to you.A real credit to your profession. Would recommend for sure 🀩

Louisa Β· 16 July 2026

Agent replied Β· 10 October 2026

Thank you, Louisa, for your wonderful feedback. We're thrilled to hear that Jade, your sales progressor, provided you with excellent support and communication throughout the process. Our team is dedicated to delivering a seamless experience with integrity and local expertise. We truly appreciate your recommendation and wish you all the best!

5/5

Trustpilot

Sales Progressor of the century

Outstanding service, Thank you so much to Louise Daly for truly going above and beyond to secure our sale/purchase! We had a complex chain which faced many complications but Louise kept us informed every step of the way and helped us achieve our goal! Thankyou Louise you honestly are a treasure

Grant Β· 26 August 2026

Agent replied Β· 23 September 2026

Thank you for sharing your wonderful experience, Grant. We are thrilled to hear that Louise provided exceptional support throughout your complex sale and purchase. Our team is dedicated to clear communication and professional integrity, ensuring our clients feel valued every step of the way. We appreciate your kind words and wish you all the best in your new home

4/5

Trustpilot

Good experience as a buyer

We recently purchased via Miles and Barr and had a good experience overall. Our process required multiple viewings - this was an aspect which was handled well each time. Comms were clear, we didn't experience any noteworthy issues or delays, and our 'progressor', Rebecca, helped us stay on track for a timely exchange.

Ed Β· 11 August 2026

Agent replied Β· 10 October 2026

Thank you for sharing your experience, Ed. We're delighted to hear that our team provided clear communication and effective support throughout your multiple viewings. Your feedback helps us continue delivering a seamless and professional service with integrity and local expertise.

5/5

Trustpilot

First time buyer

Could not be more happier with how informative & smooth the journey has been, from putting down an offer to completion of sale. Louise Daly has been a big help (especially as a first time buyer) with constant updates of the process, making sure I was still in the loop of things. Thank you :)

Hannah Β· 27 July 2026

Agent replied Β· 10 October 2026

Thank you, Hannah, for sharing your wonderful experience. We're thrilled to hear that our support made your journey smooth and informative. Louise is dedicated to keeping our clients updated, especially first-time buyers. We appreciate your kind words and wish you all the best in your new home

4/5

Trustpilot

Nice experience with Miles & Barr

Our time with Miles & Barr was hassle free. It was a seamless experience with each communication and dealings with the team. We got prompt review of any concerns with our rental property and our stay was comfortable. Overall the property manager Michelle was most helpful and kind. Keep up the good job!

Ijay Β· 29 July 2026

Agent replied Β· 10 October 2026

Thank you for sharing your experience, Ijay. We're delighted to hear that your time with us was hassle-free and that our team provided you with efficient support and we appreciate your kind words about Michelle's professionalism and kindness. Please feel free to reach out if you need further assistance.

5/5

Trustpilot

We had outstanding service throughout

We had outstanding service throughout. Emily Stickler went above and beyond, she made the process as stress-free as possible, which is always a challenge when you are selling from a distance and can't just pop round to the property. She kept us (& the buyer) fully informed at all times, and nothing seemed to be too much bother for her - would highly recommend

Lesley Β· 7 May 2026

Agent replied Β· 24 May 2026

We appreciate your wonderful feedback. We are so glad to hear that the service you received was outstanding and that the process was made stress-free, despite the distance. We will be sure to pass on your kind words.

5/5

Trustpilot

We would like to thank Debbie (Mead)…

We would like to thank Debbie (Mead) who has been a great help throughout our purchase even when things went a bit wrong at our end she did a great job in trying to keep things moving many thanks to Debbie

Steven Β· 6 October 2026

Agent replied Β· 10 October 2026

Thank you for sharing your experience, Steven. We're thrilled to hear that Debbie, your sales progressor, provided excellent support and kept everything moving smoothly despite the challenges. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Rebecca has been incredible!

Rebecca has been incredible! She was our Sales Progressor and with a very complicated chain, she was the lynch pin that kept it all moving. Even the solicitors were leaning on her to keep everyone in line. I honestly dont think we would of got this far without her and I can't thank her enough, She is a credit to Miles and Barr and worth the fee all on her own! Also Ethan did an incredible job negotiating the offer, we explained our budget for the house and he worked his magic to get our offer agreed aswell as the sale on our house.

Ross Β· 15 December 2025

Agent replied Β· 22 December 2025

Thank you for your time in leaving us a review. We're happy to hear that you had such a positive experience, despite the complexities within the chain. It's great to know that our team members helped keep everything moving during a complicated chain. We appreciate your kind words for Rebecca and Ethan and thank you for your feedback. Wishing you every happiness in your new home!

5/5

Trustpilot

Excellent from start to finish

The service I have received from Miles and barr has been exceptional throughout. They communicated swiftly when issues arose and continued to keep me updated on a regular basis. Special thank you to Louise who went above and beyond when the chain was faltering to work the issue and resolve it quickly.

Customer Β· 21 July 2026

Agent replied Β· 10 October 2026

Thank you for sharing your wonderful experience, Mr Ing. We are thrilled to hear that our support was exceptional and that we kept you updated throughout the process. It's great to know that our team's professionalism and efficiency helped resolve the issues quickly. We truly appreciate your kind words and look forward to assisting you again in the future

5/5

Trustpilot

Miles & Barr Canterbury team provided excellent service

Miles & Barr Canterbury team provided excellent, timely service in arranging house viewings and also in the post-offer, with special thanks to Lynette Pickard and Denise Lumpkin. Prompt reply to messages, emails and phone calls. Really a reassurance sales process for a property in Canterbury. GREAT team!

Lisa Β· 16 August 2026

Agent replied Β· 10 October 2026

Thank you for sharing your wonderful experience, Lisa. We're thrilled to hear that our team provided excellent and timely support during your property journey. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Fantastic support for a first-time buyer!

Buying a house can be so overwhelming, but Louise Daly made my journey absolutely amazing. She was incredibly supportive, professional, and kept me updated every step of the way. I couldn't have asked for a better estate agent to help me buy my home. Thank you so much, Louise and Miles & Barr!

Aswathy Β· 6 July 2026

Agent replied Β· 10 October 2026

Thank you for sharing your wonderful experience, Aswathy. We are thrilled to hear that Louise provided you with exceptional support and professionalism throughout your home-buying journey. Our team is dedicated to delivering a good experience with clear communication and local expertise. We appreciate your kind words and wish you all the best in your new home!

5/5

Trustpilot

Great communication

Great communication - Denise was the senior sales progressor for my purchase. She kept me up-to-date along the way and guided me with the process and procedures. A house move and purchase can be stressful, however, Denise certainly helped to ease things.

Lynn Β· 16 September 2026

Agent replied Β· 23 September 2026

Thank you for sharing your experience, Lynn. We are delighted to hear that Denise provided you with excellent support and kept you informed throughout your purchase. If you need any further assistance, please feel free to reach out to us.

5/5

Trustpilot

Miles and Barr were great to deal with…

Miles and Barr were great to deal with throughout sale process. Particular thanks to Debbie Mead, who went above and beyond in driving our sale across the line, even when she was on annual leave!. We couldn't speak more highly of Scott, Debbie and their team and would definitely not hesitate to recommend them.

Calvin Β· 23 June 2026

Agent replied Β· 10 October 2026

Thank you, Calvin and Louise, for sharing your wonderful experience. We are thrilled to hear that Debbie and the team provided exceptional support throughout your sale. We truly appreciate your recommendation and look forward to assisting you again in the future.

5/5

Trustpilot

Our sales progressor Louise Daly was…

Our sales progressor Louise Daly was extremely helpful, friendly and organised. Our process was not straight forward but she gave us lots of info along the way and kept us in the loop - all whilst remaining very personable

Esther Β· 25 September 2026

Agent replied Β· 10 October 2026

Thank you for sharing your experience, Esther. We're delighted to hear that Louise provided you with helpful and organised support throughout your journey. If you need further assistance, please don't hesitate to reach out to us.

5/5

Trustpilot

A very smooth purchase from start to…

A very smooth purchase from start to finish. Great communication throughout and super friendly, helpful staff. I would highly recommend this agency! A huge thank you to Louise, who handled my case and supported me throughout the whole process. Thank you

Sylwia Β· 10 September 2026

Agent replied Β· 23 September 2026

Thank you, Sylwia, for sharing your wonderful experience. We're thrilled to hear that you found our communication clear and our staff friendly and helpful. We always strive to provide seamless support and deliver exceptional customer value. Your recommendation means a lot to us, and we look forward to assisting you again in the future

5/5

Trustpilot

Great assistance from Louise!

Can’t praise and thank Louise enough for her help during our sale. She called me regularly with updates and was invaluable in keeping communication going between us, our buyer and both solicitors. Invaluable help, thank you Louise. Thanks also to the sales team.

Janice Β· 28 August 2026

Agent replied Β· 23 September 2026

Thank you for sharing your wonderful experience, Janice. We're thrilled to hear that Louise provided invaluable support and kept communication flowing smoothly. We appreciate your kind words

5/5

Trustpilot

Above and beyond

Emily Stickler was kind, considerate, professional, and determined to resolve every inquiry, issue, concern, or problem quickly and efficiently. This made a very stressful situation involving moving significantly more manageable. Thank you, Emily, for going above and beyond for us.

Margaret Β· 14 September 2026

Agent replied Β· 23 September 2026

Thank you for sharing your experience, Margaret. We are delighted to hear that our professional support made your moving process more manageable. Wishing you all the best

5/5

Trustpilot

Reliable and professional lettings team

I've had a fantastic experience with Miles & Barr lettings and wouldn't hesitate to recommend them. The service has been professional, responsive, and stress-free from start to finish. A special mention goes to Gracie, who manages my property superbly. She is proactive, efficient, and always quick to respond, giving me complete confidence that everything is being looked after properly. I'd also like to thank Jessye, who consistently does an excellent job finding high-quality tenants. Her communication is excellent, and she works hard to ensure the right tenants are matched to the property, making the letting process smooth and straightforward. Together, Gracie and Jessye. make a great team Highly recommended!

Kelly Β· 19 July 2026

5/5

Trustpilot

First class service

Louise was excellent at keeping me up to date with any developments she was also proactive in keeping the sale on track requesting information from buyers on state of play .if it hadn’t been for Louise and her negotiations with buyers I do believe the sale would have fallen through .

Fiona Β· 24 June 2026

Agent replied Β· 10 October 2026

Thank you for sharing your experience, Fiona. We're thrilled to hear that Louise kept you informed and was proactive in ensuring the sale stayed on track. It's wonderful to know that her efforts made a difference. If you need anything further, please feel free to reach out to us.

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Read Miles & Barr's Google reviews

Questions about Miles & Barr Canterbury

How many reviews does Miles & Barr Canterbury have?

Miles & Barr's Canterbury office has 1,382 reviews across two platforms: 579 on Google, 803 on Trustpilot (across the whole business).

What is Miles & Barr Canterbury's rating?

Miles & Barr Canterbury is rated 4.6 out of 5 across all 1,382 reviews, and 4.7 out of 5 on Google from 579 reviews.

Where is Miles & Barr's Canterbury office?

Miles & Barr Canterbury, 14 Lower Chantry Lane, Canterbury, CT1 1UF, CT1 1UF.

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