Trusted Agent profile · Canterbury
Verified
★★★★★
1,051 reviews across 2 platforms
87 High Street, Whitstable, Canterbury, CT5 1AY
Miles & Barr's office in Canterbury, at 87 High Street, is rated 4.5 out of 5 across 1,051 reviews on two platforms, including 228 Google reviews rated 4.6.
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Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
Trustpilotgreat service from M&B and special thanks to Rebecca Gravener
Very efficient service viewings were arranged quickly we were well informed of all offers and once an offer had been accepted the process ran smoothly with Miles & Barr communicating regularly with both us the buyers and solicitors which enable the sale to complete quickly
2/5
TrustpilotThey don't want to sell houses!
Estate agents that don't appear to be interested in selling houses! Try to arrange viewings, they take your details and don't bother calling back. Chase them up, they don't bother returning your call. If you're looking to sell your house then I wouldn't put my faith in them if I was you.
4/5
Trustpilotgreat viewing
jake was very informative on the property also took time with me even after i arrived late to the viewing, he also provided tips on how to manage the space in the property. also very prompt with application email
5/5
GoogleBrilliant service from Adam & Rob, great work from start to finish. Very professional all the way through.
5/5
GoogleI've been looking for a property for a while now and considered Whitstable for a while- and had the honour of Ricky showing me some properties. He knows his way around a base and blew me away with some of his insights on the properties. I …
3/5
TrustpilotGood estate agent but need to improve adverts.
Good estate agent, but they really should learn to spell! A property was described as being in a 'sort after' area. I contacted them about exactly the same error some months ago - they did not reply, & obviously took no notice.This looks very poor, & reflects on their overall standards, in my opinion.
5/5
GoogleVisited this site to see what price certain houses were.
Thank you for taking the time to rate us, Janet. We do pride ourselves on delivering a great customer experience. If there is anything else we can help you with in the near future, please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotMiles and Barr help to find a rented property
Miles and Barr have really helped to find me a new property to rent in these hard times. Anna Adamczak(Ramsgate) has helped and supported every step of the way, giving me updates and advice. Thank you so much. Would recommend.
5/5
TrustpilotLouise Daly what can I say
Louise Daly what can I say, Professional , excellent communication and explained everything as the sale went along. Couldn't find any faults.Thank you
5/5
TrustpilotKatie Powell
Katie Powell did a fantastic job in helping me buy a property in Whitstable, which was successful. I hadn't bought a property for 30+ years, so she helped me through the process and was very understanding. Well done and many thanks
5/5
GoogleI am delighted with the service I received. Five star communication and efficiency. I’m enormously grateful to the miles and Barr team- thank you for getting me into my new home.
5/5
TrustpilotReally helpful company
Really helpful company, had a lot of dealings with Andy in the referencing department and he was very helpful, even when he couldn't answer my questions he always tried to find me the answers. Made moving really easy and so stressful. Thank you
5/5
GoogleSince I started looking for a house in Whitstable, Miles and Barr have gone out of their way to find me the ideal property. I met Ricky on several viewings and he was always very knowledgeable and accommodating. I did however end up finding …
5/5
TrustpilotI have had a great experihence with…
I have had a great experihence with Miles and Barr so far with our renting of a place in Hawkinge. A special mention goes to Holly Hill who has been responsive and helpful at every turn, she's an asset to the lettings dept and the company.
5/5
TrustpilotGreat Lettings team
Miles and Barr have been extremely helpful in facilitating my new tenancy. The Lettings team members that I have dealt with have been very professional. Rhian Juden in particular has been very courteous, prompt, reliable and accessible. I have no qualms in recommending them.
1/5
TrustpilotTried buying a house to found out the…
Tried buying a house to found out the place was grade two listed when we asked multiple people in the agency if it was. Really felt like we were sold too rather than helped find what we actually wanted.
1/5
TrustpilotUnprofessional and unresponsive
Unprofessional and unresponsive. Never deliver on promises and follow through to get things done. Multiple emails and calls. No accountability in anything they do. As a lettings agency they continue to disappoint on delivering a reasonable service I expect for the high fees charged. Owners need to sort this out.
5/5
TrustpilotThank you!
From start to finish the miles & Barr team have worked hard to get us into our new home! friendly and very professional throughout!! I have had dealings with other letting agencies but miles & Barr are head and shoulders above them!
4/5
GoogleExcellent Estate Agent.
1/5
GoogleOn moving day communication was very poor which resulted in me paying additional costs to removal men as the store closed 3-6pm I was not told this was the case when calling for updates regarding collecting keys to new property . The last …
5/5
TrustpilotMiles and Barr - Kerrie Brunger
After an online flat viewing there was a nice and quick turnaround on being able to put in an offer and have it accepted. I was communicating with Kerrie from the agents and she was really helpful and communicative in helping me through the process.
4/5
TrustpilotI would recommend Miles and Barr for selling your property…
I would recommend Miles and Barr for providing an excellent service. Specifically my sales progressor Courtney Sweet. She was quick to respond to any emails/calls, contacted relevant parties when needed and found out answers that my solicitors wouldn't provide. She was extremely helpful.
5/5
GoogleTotally professional from start to finish. Best estate agent in the area - no question. Kept us informed at all stages of the sale of our house and communicated with solicitors on both sides to ensure a smooth process. Have recommended Miles and Barr estate agents to everyone we know. 10/10 !
1/5
TrustpilotI would NEVER EVER use Miles & Barr again.
I would NEVER EVER use Miles n Bar again. Such an awful service. I’m very disappointed. I’m not after compensation as to much time has passed now. I’m just really sad that we chose M&B to deal with our parents estate.
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