Trusted Agent profile · Canterbury
Verified
★★★★★
1,051 reviews across 2 platforms
87 High Street, Whitstable, Canterbury, CT5 1AY
Miles & Barr's office in Canterbury, at 87 High Street, is rated 4.5 out of 5 across 1,051 reviews on two platforms, including 228 Google reviews rated 4.6.
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Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotWe were kept informed of any updates…
We were kept informed of any updates during our house purchase.Rebecca Gravener looked after our purchase and chased up solicitors etc.Friendly and professional service felt looked after throughout the process
1/5
TrustpilotWorst experience so far as a tenant.
Worst experience so far as a tenant with a lettings agent. Rude, sarcastic employees. Communication is shocking, we seem to be doing their admin for the property which is taking a lot of time out of our actual jobs. If you are tenants, avoid miles and barr at all costs.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Shelley Webster could not have been more amazing. She was there for me every step of the way. Professional, hard working and efficient. Miles and Barr kept me sane through an extremely difficult sale and purchase. Could not recommend them enough.
5/5
TrustpilotI’d recommend Miles & Barr
I’d recommend Miles & Barr. They were great at recommending properties to us and keeping in touch about viewings. And throughout the buying process I had one point of contact, Louise, who was so helpful and communicative. She was always ready to help and update us. Great service!
1/5
Trustpilothad a viewing booker for today,
had a viewing booker for today,the lady who carried out the viewing couldnt answer any basic questions so she clearly hasnt been trained,not at all helpful not her thought as they shouldnt have sent her.information certainly not upto date and true on the details,waste of my time
5/5
TrustpilotNever did I feel I was anything but a…
Never did I feel I was anything but a valuable client and communication was excellent.Sarah our liaison person was always ready to help and consistently kept us informed of pogress with our sale.Moving home is very stressful and it's good to know you have competent team at your back.Well done to all.
3/5
GoogleThe whole process of selling my flat has been stressful from receiving an offer until completion. Whilst a lot of this is not directly down to Miles and Barr, the communication throughout the sale has been very poor. At the very start at …
5/5
TrustpilotProfessional, but personable service.
We were kept updated throughout the whole process. Really friendly and efficient staff. Would use again, though I hope we won't have to any time soon! Brilliant service, knowledgeable staff and would recommend.Emily Stickler stood out as especially good as she was instrumental in keeping things moving along and everyone updated. Many thanks!
5/5
GoogleDespite the extra difficulties encountered during our particular transaction, together with the problems related to Covid, these estate agents were a pleasure to work with and did their upmost to make things as smooth as possible. We have bought and sold houses many times now and I would not hesitate to recommend them.
5/5
TrustpilotStress free sale and purchase of…
Stress free sale and purchase of properties in herne bay, was kept up to date by the lovely sales progressor Courtney in the Herne Bay office. Highly recommend
5/5
TrustpilotExcellent service throughout
Peter Macer along with Becky White and all the other members of the sales team provided an excellent service throughout.
5/5
GoogleFrom start to finish all been good they got me a good price for my home. They got me quite a few bookings in such a short time. House sold very quickly. Also had a lady who looked after the buying and selling of my house and she done a fantastic job
5/5
TrustpilotProfessional and persistent
Deal office and Shelley in particular was helpful in securing our new home, it was a difficult transaction at times but with persistence we managed between us to get the solicitors moving and finally got the deal over the line. Very happy in our new home. Highly recommended.
5/5
TrustpilotAmanda Watson @ Miles & Barr is…
Amanda Watson @ Miles & Barr is fantastic, it's so refreshing to deal with a Credit Controller who is well informed, helpful and efficient. In two brief phone calls with Amanda, she has resolved a situation that has been ongoing for several months. Amanda, I really appreciate your assistance. Kind regards, Richard Nash
5/5
TrustpilotBrilliant service!
I had a lot of difficulties communicating with the letting agents from other agencies. Miles & Barr however was able to arrange viewings and submit applications within the hour. Kerrie especially helped me liaison with the landlord quickly and efficiently, so that all parties were happy with the contract. Brilliant service!
5/5
TrustpilotMiles & Barr Magic
we have bought,sold,and rented out through Miles& Barr over the years, and they have all been outstanding in all aspects.Always friendly, attentive, and prompt in comunicating.Keep up the good work lads & lasses
5/5
TrustpilotAmanda Tuner of Miles & Barr Thanet
Amanda Tuner of Miles & Barr Thanet, is 5* plus for being very helpful & addressing any of your needs. i would 100 % recommend her.
5/5
TrustpilotProfessional Service
An excellent service from Miles and Barr Canterbury all the way through from initial meeting and valuation by Aliyah to pre-exchange consultation and guidance from Rebecca
5/5
TrustpilotAlways excellent service
Always excellent service from Miles & Barr. Our property manager, Amy, is fantastic. If there is something she can’t answer she will get straight on it and get it sorted ASAP. A real pleasure to deal with. If you are considering using Miles & Barr, don’t hesitate.
1/5
TrustpilotHad 2 properties to sell.didn’t even…
Had 2 properties to sell.didn’t even call back
1/5
Trustpilot🤢🤢
The service costume from this agency is disgusting! Them always say "we will call you shortly" and no one call us back, we already call more the 100 times this agency for different property and after one month we still without house!!!
5/5
TrustpilotGoing the extra mile!
Having recently brought and sold properties through Miles and Barr, I have been impressed throughout by the service given by all. In particular, Gabriel, who went above and beyond and Emily, who made the progression of the sale run smoothly, receiving praise from my solicitor. Thanks again .
1/5
TrustpilotEthan from deal branch!
Had Ethan from deal branch come out to a valuation, he came across very sexist and quite abrupt. I won’t be selling my house with miles and barr because of my experience and will not be recommending in the future.
4/5
TrustpilotPraise for Emily Stickler
Praise for Emily Stickler, who had to work particularly hard during what should have been a relatively simple purchase! She was very patient and understanding, and kept things going with her negotiating skills when it appeared that the plug was going to be pulled! Thank you
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