1/5
TrustpilotTerrible
If I could give the place -10 stars I would. What a terrible estate agents and experience.
Trusted Agent profile · Canterbury
Connells Canterbury reviews
★★★★★
1,795 reviews across 2 platforms
29-30 Watling Street, Canterbury, CT1 2UD, CT1 2UD
Connells's office in Canterbury, at 29-30 Watling Street, is rated 2.2 out of 5 across 1,795 reviews on two platforms, including 159 Google reviews rated 4.5.
Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotWaste of time
Bristol North Street branch. Absolute joke of a team, especially the boss. Incompetent liars.
1/5
TrustpilotI would give less if I could
No communication, actively encourage Gazumping I wouldn't purchase any property through Connells and I recommend anyone thinking of using them to think again
4/5
TrustpilotConnels Team
Connels Team - they are very friendly and helpful.They do a great job for our property!!!!Thank you all Connels team!!!
2/5
GoogleRating only, no written review.
Agent replied · 22 January 2026
We appreciate the feedback. Please email us at complianceresidential@connells.co.uk as we’d like the chance to understand what happened.
1/5
TrustpilotNot with them again
Not with them again. Never sign any contact with them. Very uphappy with the total situation.
1/5
GoogleAVOID! Poor communication, ignored our problems, 'lost' our rent payments, invented issues to attempt extort extra money from our deposits.
5/5
TrustpilotThank you to Connells Letting Manager…
Thank you to Connells Letting Manager Sharon MortonTrought her we just rent nice property
1/5
TrustpilotNo progression route for an ethnic…
No progression route for an ethnic minority!
1/5
Trustpilotabsolute joke.
absolute joke.Unprofessional and liars, how they are running a business i will never know.stay away at all costs!
5/5
TrustpilotI've used Connell for 4 house purchases…
I've used Connell for 4 house purchases over the years and always found them to be great.
5/5
TrustpilotThey sold my house in the most…
They sold my house in the most difficult time. Cambourne Connells were amazing.
1/5
TrustpilotTerrible company
Terrible company, Terrible estate agents .
1/5
TrustpilotBad service
1/5
TrustpilotWaste of time
Waste of time, don’t bother with this useless and incompetent business.
1/5
Trustpilotno interest in helping the…
no interest in helping the tenant...just the money they are afterdo not trust
1/5
TrustpilotUnprofessional lettings X
No response when messages left .. No showings ... Flat let straight away when changed agents ...
1/5
TrustpilotCustomer service is 1/10
Customer service is 1/10. Rang few times, I left my details and no respond.
1/5
TrustpilotPhone Query
Rude, judgmental and unprofessional, this is why I generally stay with the good agents in town!
1/5
TrustpilotThis estate agent is the worst
This estate agent is the worst! Avoid at all costs
1/5
TrustpilotLack of communication and inefficient
The mortgage advisor is not communicative and the process is really slow
1/5
TrustpilotWorst estate agent I have ever come…
Worst estate agent I have ever come across
1/5
TrustpilotRubbish
I could write pages and pages here. I will never use again.
1/5
TrustpilotWish I could give 0 stars
Wish I could give 0 stars! Unprofessionalism at its finest!Stay Away!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Canterbury
How many reviews does Connells Canterbury have?
Connells's Canterbury office has 1,795 reviews across two platforms: 159 on Google, 1,636 on Trustpilot (across the whole business).
What is Connells Canterbury's rating?
Connells Canterbury is rated 2.2 out of 5 across all 1,795 reviews, and 4.5 out of 5 on Google from 159 reviews.
Where is Connells's Canterbury office?
Connells Canterbury, 29-30 Watling Street, Canterbury, CT1 2UD, CT1 2UD.
