5/5
TrustpilotExcellent service.
The process was made so much easier as we had regular updates from the team at John Shepherds including Shannon and Natalie Watkins. They were proactive, helpful and always contactable to answer any queries
Trusted Agent profile · Cannock
Verified
John Shepherd Cannock reviews
★★★★★
1,531 reviews across 3 platforms
25/27 Wolverhampton Road, Cannock, WS11 1AP
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John Shepherd's office in Cannock, at 25/27 Wolverhampton Road, is rated 4.4 out of 5 across 1,531 reviews on three platforms, including 156 Google reviews rated 3.9.
156
Reviews on Google
This office
1,353
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
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About John Shepherd Cannock
At John Shepherd, we proudly offer three decades of unparalleled expertise to landlords and sellers in the West Midlands. We understand the unique needs of our clients and tailor our advice to match the distinctiveness of each property, making us the top choice for those looking for estate agents in Cannock. Our dedicated team at John Shepherd is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive local area knowledge, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Cannock office, from every platform, shown as written. First names only.
Trustpilot3/5
TrustpilotCould not login easily
Could not login easilySorry - this review was unintentional. Please ignore my review.
Agent replied · 8 April 2024
Can you advise what portals you are trying to log in as we are the estate agents and have staff members to assist .Kind regards,
5/5
TrustpilotLauren and Katie have been instrumental…
Lauren and Katie have been instrumental in finding me the perfect home. Both have been diligent, professional, supportive and prompt. From the start of the process to the finalisation, Lauren and Katie have exceeded all expectation. I cannot thank them enough. Thank you for your help. Highly recommend these ladies from John Shepherd.
5/5
Trustpilot5 STARS!!!
As a first-time buyer, I have valued Turkay’s kindness, patience and professionalism. Always responsive and super helpful! 5 STARS 🌟🌟🌟🌟🌟S.Mills
5/5
TrustpilotWe wrer lucky to have John Shephered…
We were lucky to have John Shephered with us, especially the letting consultant, Nelly. From the first day of our meeting, she has been very understanding and ready to answer questions and also advice were necessary.
5/5
TrustpilotLetting
We were getting desperate/close to being homeless, the staff jumped in and found us somewhere to live very quickly and it is lovely. Emily and Jamie are a credit to the firm
5/5
TrustpilotPositive experience
LILY in particular was very helpful she was polite and always respectful towards me. The references took a while to complete due to my own circumstances. Lily understood this and supported me so i was finally able to obtain the house i had chosen. Great customer service and a truly lovely lady.
5/5
TrustpilotOverall it was a good professional…
Overall it was a good professional service finding a new tenant as soon as the last one vacated. However, the checkout report could have been more thorough and detailed. Otherwise a hassle free service.
1/5
TrustpilotMickey Mouse Estate agents!
The seventh ring of Satans anus has nothing on how terrible this Estate agent is!
5/5
TrustpilotBest Lettings agency I’ve seen in…
Best Lettings agency I’ve seen in years. All staff members were very friendly and helpful. They’ve managed to support us with our move by being touch daily. Highly recommend!
5/5
TrustpilotExceptional service
The service was great although some of the staff were on holiday other staff were fully aware of where things were at and were able to sort eveerything.Senka Alan we’re top notch as always
5/5
TrustpilotLily Johnson - John Sheppard
Lily Johnson - Great representative for John Sheppard, she has been quick to respond to all queries, whilst being polite and professional. This has made the experience enjoyable and i would highly recommend them in the future.
5/5
TrustpilotFantastic agency
Fantastic agency. Very professional and nice people to deal with. They provided constant updates and went the extra mile to find potential buyers. Shannon really kept me informed once the sale had been agreed and kept on pushing both sets of solicitors for resolution. I would highly recommend using their services
5/5
TrustpilotI rented an apartment with John…
I rented an apartment with John shepherd, lived there for a year and a half and had a very good experience. They are available and fix things in timely manner, I had the pleasure to rent with them.
5/5
TrustpilotExcellent all round service
The team at John Shepherd have sold several properties for us, most recently under especially challenging circumstances. We have found Tom Cooper and all at John Shepherd to be firmly reliable and professional throughout the whole process and will undoubtedly continue to use their services in the future. Many thanks.
5/5
TrustpilotExcellent service.
Shannon handled the sale of our property in Knowle, she is very professional and thorough and driven to succeed. Can’t recommend them highly enough.
5/5
GoogleOur house was sold in two days of Adrian taking pictures and putting it on the market, Sam did the viewing and followed it all the way through to completion, keeping us informed on the progress and chased up any problems sorting them out quickly and efficiently. Many thanks to you both
5/5
GoogleWould like to say Brendan who who delt with me was a great help very helpful and gave excellent service was kind friendly and very helpful talked me through the hole process on how to apply and got me in my new place in a matter of week or …
3/5
TrustpilotInternal communication is no great.
Internal communication is no great.Issues are not followed up properly and feed back to land lord is poor and not consistent.No great help in scrutinising property after tenant leaves.
5/5
TrustpilotKept up to date
We've seen a property for renting and started the application. We've been kept informed with everything and whenever there were questions there was always someone getting back to me.
5/5
GoogleExcellent experience with John Shepherd, couldn't recommend highly enough! Marilena truly went above and beyond to help me move in within a tight timeframe when the landlord was being tricky to deal with. I really appreciated the effort she put in and was probably my best experience with a lettings agent.
1/5
GoogleMost of the team are very helpful but one woman in property management is very rude and unhelpful won't give you her name it's not the main one she's ioverly and very helpful.
5/5
TrustpilotBravo to the team they have good…
Bravo to the team they have good customer service
5/5
TrustpilotAmazing from start to finish!
Amazing from start to finish. We had a great experience when purchasing our property with JS. Natasha W was fantastic throughout and always willing to go that extra mile.
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