Trusted Agent profile · Cannock
Verified
★★★★★
1,527 reviews across 3 platforms
25/27 Wolverhampton Road, Cannock, WS11 1AP
Part of John Shepherd, see every office.
John Shepherd's office in Cannock, at 25/27 Wolverhampton Road, is rated 4.4 out of 5 across 1,527 reviews on three platforms, including 156 Google reviews rated 3.9.
156
Reviews on Google
This office
1,349
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
At John Shepherd, we proudly offer three decades of unparalleled expertise to landlords and sellers in the West Midlands. We understand the unique needs of our clients and tailor our advice to match the distinctiveness of each property, making us the top choice for those looking for estate agents in Cannock. Our dedicated team at John Shepherd is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive local area knowledge, we take pride in showcasing your home or investment property to maximise its appeal.
Every review we hold for the Cannock office, from every platform, shown as written. First names only.
4/5
TrustpilotThe service was pretty good
The service was pretty good, email responses were very quick which is really good. I did however have to ask for updates along the way when things fell quiet for a period of time. It would be useful to receive at least 1 update every 2 weeks to keep people up to date. Everything else went well. Thank you !
1/5
Trustpilot🚨Unprofessional & unethical Estate…
🚨Unprofessional & unethical Estate Agent
4/5
TrustpilotJohn Shepherd has fixed the door issue…
John Shepherd has fixed the door issue quickly.
Hi John Paul, we are very happy to have provided you with such a positive experience! Thank you very much,
5/5
TrustpilotThis guy is amazing
This guy is amazing , thank you for making it stress free , you are amazing
5/5
TrustpilotExceptional Dedication: Commending Lauren Foster's Professionalism and Support
I would like to extend my heartfelt gratitude to "Lauren Foster" for her exceptional dedication and professionalism. Lauren's hard work and meticulous attention ensured that I received prompt and thorough assistance. Her courteous and respectful demeanor throughout the process exemplifies her commitment to providing exemplary customer service. Lauren's efforts have truly made a positive impact, and I am thankful for her outstanding support.
4/5
TrustpilotLauren is fabulous
My agent, Lauren, she is really nice and helpful during whole moving process, house viewing, doing paperwork and after moving in. She followed up everything and replied email really quickly. She said we can move in on 20th, and we actually collected the key on the day. After we moved in, she still keeps replying to my email if I have any questions.
5/5
TrustpilotVery Helpful and Friendly Team
Megan was really helpful! She got everything completed really quickly and was a great help for us. Thank you.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
1/5
GoogleAwful. We rented through them for 2 years and any issues we had (and we had a lot!) were either ignored completely or left weeks/months until anyone bothered to sort it. Now we have left and they are charging a ridiculous amount of money for basic cleaning without providing any kind of breakdown. Absolutely do NOT recommend.
5/5
TrustpilotJohn Shepards - Harry Moore
Harry at John Shepherd made the purchase of the property as smooth and stress free as possible. With timely and factual communication that made all the difference. Harry was always accommodating, available to answer any queries and arrange subsequent visits to the property no matter how short the notice was.
5/5
TrustpilotYoko henry is so far the best person I…
Yoko henry is so far the best person I seen come on board I think she should get some promotion from whatever role she is johnshephard is managing the property that I been living in for years now and who ever was in charge I wasn't getting much done but yoko is number 1
5/5
Trustpilotsmooth
Lily was absolutely amazing during this process. I was in a hurry to move and she handled it quicker than I anticipated. Needless to say she understood the assignment 😅
1/5
TrustpilotThe worst agents
Do not rent a property from them! The worst lettings agents in the country! Nor should you trust them to look after your property.
Thank you for your review, if you would email jack.spellman@johnshepherd.com with further information for him to investigate the matter
5/5
TrustpilotI have recently rented a property…
I have recently rented a property through John Shepherd and I have had Brilliant service from Rickie. He helped us with everything and was great at communication which was great as we knew what was going on at all times. Thanks Rickie and the Team for all the help
5/5
TrustpilotDestinee was the best help i could've…
Destinee was the best help i could've asked for when moving! Really alleviated any stress and was super helpful
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotExcellent Property Management
Excellent Property Management!
5/5
Trustpilot5* Rating for Harry Moore
5* rating due to the actions of one gentleman:Mr Harry Moore (Shirley office).He managed the sale of my late mothers home.If you intend to use the company I strongly advise that you insist on Harry to manage your transaction. This will ensure impeccable attention to detail and faultless communications.Thanks Harry.
5/5
TrustpilotGreat customer experience…
I had a great customer experience selling my apartment through John Shepherd, Colmore Row,
5/5
TrustpilotFriendly Service - Maisy Smith
Friendly, polite and efficient service from Maisy Smith in support of our property management
5/5
TrustpilotExceptional
The letting Administrator assigned to me was so professional, kind and understanding and had my interest at heart.Thank you for your wonderful service.
Thank you for your review, it is greatly appreciated
5/5
TrustpilotMaisy couldn’t be more helpful with my…
Maisy couldn’t be more helpful with my property and maintenance enquiries. Thank you!
1/5
TrustpilotCustomer care for Tenants NILL
Customer care for Tenants NILL ! Even after a 25 year tenancy with the same Landlord.
5/5
TrustpilotVery knowledgeable about property and the local area
Adrian was prompt, pleasant and very knowledgeable about the property and the local area.
4/5
TrustpilotNatasha was great from the start
Natasha was great from the start, professional, informative and helped sell our property. Thanks
5/5
TrustpilotThe reason John Shepherd as a company is successful is because of their efficient staff.is successful
Kai Rodney has been especially helpful ever since he took over my property. The Company have been very efficient in finding new tenants whenever the need arose and identifying any problems.
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