Butters John Bee Cannock reviews

★★★★★ 5/5

Trustpilot

Very pleased with service provided

Could not thank the guys enough helping me sell my property in the Telford branch, they kept my up to date on viewings especially Matt who emailed me regularly so I knew what stage we were at. With the help of Butters Bee my house was sold very quickly with ease and no major problems throughout the wayVery pleased with the service given to me and would recommend to others

Lynne · 12 March 2019

★★★★★ 5/5

Trustpilot

Really helpful, professional and understanding!!!

Newcastle under Lyme BJB were so helpful when we were trying to find a new house to rent. Lydia was especially helpful and patient with us even though it was over Christmas and we were having some issues with the previous house. She made the whole process easier and less scary and always responded to emails very quickly. I highly recommend BJB for being efficient, helpful and understanding.

Jack · 21 January 2020

★★★★★ 5/5

Trustpilot

The Congleton Team of BJB were the…

The Congleton Team of BJB were the upmost professionals and took me through the process efficiently and in a timely manner. All of this was conducted at short notice from myself and a Tenant was established within 2 weeks of advertisement. This was primarily due to the enthusiasm and dedication of the lead BJB agent Michael Ferris whom ensured timely communication and continually took proactive action to secure Tenants.

Alistair · 6 August 2019

★★★★★ 5/5

Trustpilot

Fabulous

The Sandbach team has been absolutely fantastic, they went over and above my expectations and were so helpful. Excellent value for money, they took time and effort to keep the sale moving and liaised with all parties and their solicitors to ensure everything went smoothly. Thank you Natasha and Rueben I am so grateful for all of the trouble you went to.

MissMander · 16 July 2021

★★★★★ 5/5

Trustpilot

Fantastic letting service

Fantastic letting service received from Rebekka who has worked exceptionally hard to ensure that our rental payments are paid on time by the tenant after I transferred the letting management from another Estate Agents in arrears with a bad paying tenant. Her hard work has been really appreciated to get things back on track. I would have no problem in recommending Butters John Bee and especially Rebekka to anyone.

Of · 11 May 2019

★★★★★ 5/5

Trustpilot

Now completed on my first house!!

Now completed on my first house!!From the initial enquiry to being handed the keys, Sophie was amazing every step of the way. People say buying a house can be stressful but Sophie and BJB made it so easy. Thank you!

Cal8910 · 5 November 2023

★★★★★ 5/5

Trustpilot

We were extremely pleased from the…

We were extremely pleased from the service we had from John butters Bee particularly Steve.His service was an exceptional professional throughout this process and really came through with helping us get the property as soon as possible.The staff the we dealt with as well Emma, Corrie were also both genuinely helpful and sorted through situations promptly and professionally.Overall the best agency we’ve come to for moving home.

Rena · 28 February 2020

★★★★★ 2/5

Trustpilot

Rubbish communications

This company needs to 'up' its communications. I emailed the Hanley (Staffordshire) branch, no reply. So I rang a number I found after an online search for the Hanley office and got their head office (I think) in Colchester! The dialling code was correct for the Hanley area, so this is highly deceiving. I wanted to speak to Hanley. How can anyone in Colchester know about what's going on in Hanley? The person who took my call was pleasant and said she would contact Hanley and that I should also email again too so that they could connect the two messages. The two stars are for the fact that I did actually get to speak to someone albeit the wrong person. I did email again and got no reply. Get your communications sorted BJB, you aren't making a good impression.

Jane · 23 July 2025

★★★★★ 5/5

Trustpilot

Nothing was too much trouble for Emma...

We sold our house really quickly last May with Buttersjb. We had Emma Spanton there for us the whole way through to Completion, Emma was so helpful, nothing was too much trouble even though i kept ringing and emailing her for updates. We were very happy with the service we got from Emma and the team at Newcastle-under-Lyme, Thank you Emma. We couldnt have got through it without you.

Mr · 31 January 2019

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish, particularly from Kelly Johnson who was so helpful all the way and went out of her way to help and always got back to me straight away by phone or email . I can’t thank her enough

Rachel · 8 June 2026

★★★★★ 5/5

Google

Adam was friendly and approachable, when I entered the house to view he made me feel comfortable. I would definitely recommend family and friends to Adam at butters John Bee. And as well as liking the property alongside Adams professionalism I will be making an offer. Thank You Adam I appreciate you showing me around.

Zalaka · 13 June 2022

★★★★★ 5/5

Trustpilot

Above and beyond

We used BJB in Sandbach to sell our home. We experienced delays and issues from down the chain. During the while experience Melissa and the team provided excellent communication and regular updates. They went above and beyond to get our house sale completed.

Beckie · 24 July 2023

★★★★★ 5/5

Trustpilot

We were looking for somewhere to move…

We were looking for somewhere to move into during lockdown and it was a very stressful time, Michael was so supportive and helped us every step of the way. He even met us on his day off to give us our keys, that’s truly going over and above! I would highly recommend using them - they have made a very stressful situation easier. Thank you.

Aimee · 9 June 2020

★★★★★ 5/5

Trustpilot

Thank you!

We were so pleased with how quickly and smoothly the whole process went. We used the Sandbach office where Diane was particularly helpful and very proactive in trying to move the process along as fast as possible. She also offered help and advice to us as newcomers to the town and provided a kind of aftersales service to help us settle in. Many thanks Diane!Don & Vivienne Higgs

Don · 25 February 2019

★★★★★ 5/5

Google

We moved on 21-03-2022, thanks to Becky who kept us informed and up-to date with relevant information regarding the sale of our property, I cannot thank her enough for her caring professional nature nothing was too much trouble, also for the recommendation of the solicitors we used the whole process went through with ease.

Kim · 13 June 2022

★★★★★ 5/5

Trustpilot

We've dealt with Danielle as part of…

We've dealt with Danielle as part of the property management team for the last three years and with multiple properties. She has always made any contact with ourselves and landlords as seamless as possible and if we ever have issues with a property she is quick to ensure the issues are resolved ASAP. Thanks so much to Danielle and the rest of the team 🎉

Amy · 2 March 2020

★★★★★ 4/5

Google

Excellent, friendly advice, with no obligation attached, explained whole process in clear easy to understand jargon free terms, and explained fully any queries raised

Errol · 16 February 2026

★★★★★ 5/5

Trustpilot

I had the pleasure of meeting Tresa…

I had the pleasure of meeting Tresa Harris yesterday I went to a viewing of a house with my family. Tresa was extremely helpful and has great inter personal skills. Highly recommend Butters John bee. Thanks for a great experience.

Jessica · 11 September 2023

★★★★★ 5/5

Trustpilot

Thanks to Jenna and Rebekka for their…

Thanks to Jenna and Rebekka for their help in finding a tenant for our property. They made the whole process straightforward and took on any questions we had using their experience of the market etc. Always polite and attentive each time we spoke, nothing is a problem for them. The decision to engage BJB to manage the property has been the right one for us.

Mr · 31 October 2019

★★★★★ 5/5

Trustpilot

I dealt with Fay Gribbon whom was…

I dealt with Fay Gribbon whom was managing my property for us.l found Fay extremely professional ,knowledgable with excellent communication skills and outstanding customer service.Fay was very patient,polite and understanding and l felt supported during my time with butters nothing was to much trouble for Fay she went above and beyond to other us an excellent service and she is a real asset to Butters.

Tracey · 30 October 2019

★★★★★ 5/5

Google

I had a viewing through this company, with Kathryn, she was very knowledgeable and helpful. I am considering an offer on the property.

Tinder · 16 February 2026

★★★★★ 5/5

Trustpilot

Absolutely superb service from start to finish!

Absolutely superb service from start to finish!I sold my property via the Nantwich branch of Butters John Bee and cannot fault the service received! Lisa and the team provided clear communication at every step of the process and were very helpful and supportive throughout. Lisa and the team really did make selling my house as stress-free as possible and I would highly recommend them. Many thanks.

Tamsyn · 11 February 2019

★★★★★ 5/5

Trustpilot

Rental upkeep/maintenance

Having dealt with Andy Pass over many months with ongoing issues with my rental property, I would like to share my complete satisfaction with the level of promptness, effecency and professional attitude at all times to any issues I have raised. This is especially appreciated as I live in Cyprus and cannot be hands on as it were. Keep up the good work....

Alison · 18 May 2020

★★★★★ 5/5

Trustpilot

Excellent service

Bjb helped me move into my first property. I had excellent service from Lucy Strassmann. I received quick reply’s and phone calls to make sure any questions I had got answered with as much detail as possible. Lucy was very kind and friendly and she made a very exciting and nervous experience very enjoyable. Would recommend using bjb again and especially Lucy.

Jade · 15 June 2020