Every review we hold for the Cannock office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThanks to Emma at Newcastle office for…
Thanks to Emma at Newcastle office for all her help.Everything went really well .Thanks again.
Dave · 2 April 2019
Agent replied · 12 June 2024
Many thanks for taking the time to add a review for our services. Emma is delighted that you were able to mention her for a job well done. I know I have a great team so it is always nice to hear from customers that have had the benefit of their dedication to their clients.Kind regards, Julia Bramfitt CPEA FNAEA, Branch Manager
★★★★★ 1/5
TrustpilotWorst lettings experience
Slow team, long response time but very good at damaging their brand reputation.
Muneeb · 5 December 2025
★★★★★ 5/5
TrustpilotThanks Michael for your advise and for…
Thanks Michael for your advise and for helping us find our ideal place
Emma · 18 January 2020
Agent replied · 12 June 2024
Dear EmmaThank you so much for your great 5 star review and your lovely comment, please do not hesitate to contact us we can be of any help in the future.Kind RegardsMichael FerrisLettings ManagerBJB
★★★★★ 5/5
TrustpilotReally smooth from start to finish of…
Really smooth from start to finish of our letting experience. Charlotte was really helpful
Mrs · 25 July 2019
Agent replied · 12 June 2024
Hello Mrs Collins,Thank you for recommending us by leaving such a lovely 5* review - I am very happy to see Charlotte in particular has helped you through the process. Please get in touch if you ever need anything!Kindest regards,Stefan KnapperHanley Lettings Manager
★★★★★ 4/5
TrustpilotProfessional & efficient
Charlotte kept me informed every step of the way and was very reassuring.
Ann · 4 December 2019
Agent replied · 12 June 2024
Dear Ann, Thank you for your review. We are glad to hear that Charlotte kept you updated along the way. Kind Regards, Letting Branch Manager
★★★★★ 5/5
GoogleExtremely pleasent and helpful staff. Nothing seems to be too much trouble. We are dealing with Amy at the Cannock branch currently although everyone is helpful and you always get a warm welcome.
Caroline · 15 November 2023
Agent replied · 12 June 2024
Thank you for your feedback we are delighted to be helping you with the purchase of your mom's new home best wishes Cannock Bjb
★★★★★ 5/5
TrustpilotWe were helped by Corrie viewing a…
We were helped by Corrie viewing a rental property. She was really attentive, and kept in touch when she said she would. Although the property was not for us, I will definitely continue to look through butters john bee for our new property.
Stephanie · 22 July 2020
★★★★★ 5/5
Trustpilota pleasure to do business with
Very easy to speak to and very efficient service thank you Lydia
Peter · 9 March 2020
Agent replied · 12 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
TrustpilotGreat Service - A tennant
I wold just like to say that over past 10 years BJB and my landlord have been very understanding through some difficult times. I would especially like to thank Carol Yearsley and Faye for their thoughtfulness and friendly manor Well Done Girls!
Angel · 16 October 2020
★★★★★ 5/5
TrustpilotHardworking & efficient Stacey
Stacey is a credit to your company. Dealing with rental properties can be very stressful, but Stacey always manages to reduce the stress. I also notice the long hours Stacey puts in from the emails I receive from her outside office hours.
Kerry · 2 October 2020
★★★★★ 5/5
TrustpilotMolly Farrelly is just brilliant
Just spoken with Molly Farrelly - what can I say - she is a gem. She easily understood my issues, and was very swift in dealing with them. She is professional and efficient, but with a personable touch. Thank you Molly.
Kerry · 15 December 2020
★★★★★ 5/5
TrustpilotButters John bee
Yesterday I was shown around a property I am interested in in Wolverhampton. I have to say the young lady was very polite and helpful, I believe her name was Elisha Hennessey and is new to the Wolverhampton office. I’m not one to normally write reviews but I have to say her professional approach was amazing. Would highly reccomend this company 👍
Jamie · 25 January 2019
Agent replied · 12 June 2024
Dear Jamie Lowe, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We hope to be of service to you again in the future. Best wishes, butters john bee Wolverhampton
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Great support from Natasha & Ruben throughout . The process was very stressful but they were on the end o& the telephone and kept me informed when they were chasing other professionals. Very friendly, efficient & professional team.
CaroH · 6 December 2022
Agent replied · 12 June 2024
Hello Mrs. H, Thank you so much for the wonderful review. It has been a pleasure to have you as a client. Wishing you all the best from Natasha and the rest of the BJB Sandbach Team.
★★★★★ 4/5
TrustpilotJust wanted to say how helpful Julie…
Just wanted to say how helpful Julie was helping me with query over the tenancy agreement. I wasn't sure about a few points. It's nice to know that I've got a point of contact who will help when needed. Thank you Julie
Sarah · 20 August 2020
★★★★★ 3/5
TrustpilotProblems dealt with.
I have had problems with my tenant, rent arrears, damage and lack of cleanliness after tenant left etc. A claim had to be made on my behalf. This was done very efficiently by Andrew Pass. Thank you Andrew for all your input.
Mavis · 17 August 2020
★★★★★ 5/5
TrustpilotExcellent service
Excellent service Micheal has been very helpful throughout the whole process! Thankyou
Lucy · 13 December 2019
Agent replied · 12 June 2024
Dear LucyThank you so much for your great 5 star review and your lovely comments, it was a pleasure dealing with you and your lovely property, please do not hesitate to contact us if we can be of assistance in the future.Kind RegardsMichael FerrisLettings ManagerBJB
★★★★★ 1/5
TrustpilotAvoid avoid and avoid some more
Unprofessional and arrogant. You can often tell just how good an organisation is by how they handle complaints when things go wrong. Butters John Bee don't bother at all. Just rush to try to save their own skin following a series of monumental cock ups and simply throw their customers under a bus. Avoid this company. They have no morals. This is regarding the Crewe branch. Please don't post the usual I'm sorry blurb and invite me to discuss it with the office. It's simply pointless. Been there, done that. They don't deserve 1 star but they're so arrogant there's no option for a 0
Stella · 19 June 2022
★★★★★ 5/5
GoogleWould like to thank Adam for being really helpful and informative when I came to ask about a property. Would highly recommend
Eamon · 13 June 2023
★★★★★ 5/5
FacebookGreat service! Amy Freeman was fantastic and helped us no end.
She went well above and beyond her job description to help us, and helped us get into the house before our second baby arrived.
Would definitely recommend butters John bee to family and friends
Stephanie · 13 May 2019
★★★★★ 5/5
TrustpilotGreat customer service
Liz Thompson has been an enormous help and great source of reassurance whenever assistance is required. Liz coordinates any works and communicates with the all parties effectively; an absolute joy to deal with even when you have water raining through the ceiling!
J · 13 July 2020
★★★★★ 1/5
TrustpilotAVOID MADDISON
Been trying to view our dream home , too be told lie after lie . My partner got told an hour before the viewing to be told the property had been sold! Underhanded tactics from the maddison ! Avoid this estate agents at all cost
Becky · 13 October 2022
Agent replied · 12 June 2024
Hi, we are sorry to see your review. The property in question proved to be popular and our vendor received an offer they were happy with and asked for other viewings to be cancelled, which can lead to disappointment for potential buyers such as yourself. We would be more than happy to help you find another suitable property, you can reach us on 01270814950 to discuss your requirements.
★★★★★ 5/5
TrustpilotGreat experience working with from bjb…
Great experience working with from bjb (Crewe) lettings department. Michael Ferris has been very proactive in delivering a exemplary standard of customer service and his “can do” attitude to problem resolution is extremely refreshing in today’s challenging business environment - with thanks
Mark · 7 July 2020
★★★★★ 5/5
TrustpilotVery good service
Lucy has been amazing and has gone above and beyond to help.
Adele · 17 October 2019
Agent replied · 12 June 2024
Dear Adele, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We are happy to pass along your kind comments to Lucy.Kind Regards,Hanley Lettings Team
★★★★★ 5/5
TrustpilotI had the opportunity to deal with…
I had the opportunity to deal with Chanelle and it’s been an amazing journey. She knows how to do her job and is a very great asset to the company. She has been very professional and prompt. Thank you Chanelle
Owusu · 19 December 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
