Every review we hold for the Cannock office, from every platform, shown as written. First names only.
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5/5
GoogleWe have just purchased our latest home through Bairstow Eves Cannock and I cannot thank them enough for their fantastic communication throughout.
They responded to my emails and calls promptly. Kerry and the team, including Jack and Emma have all been amazing, despite our exchange taking a while to get through due to how busy the solicitors are currently.
Kerry went above and beyond. Cant thank you guys enough, you have all been amazing and are brilliant at what you do!
Chris Β· 25 June 2021
Agent replied
Thank you for your terrific 5* review and kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSelling a property is always stressful and deciding to sell through a worldwide pandemic we thought it would be worse but Kerry Jack and Emma were absolutely outstanding they made us feel so safe always kept us informed and nothing was ever too much trouble for them. We canβt highly recommend Kerry and her team at cannock enough and for any advise financial Simon at there Cannock branch is Brillaint - thank you all so much absolutely amazing team.PositiveResponsiveness, Quality, Professionalism, Value
Vicki Β· 6 June 2021
Agent replied Β· 5 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleCannot recommend Bairstow Eves Cannock enough. I have had an excellent experience in selling my house. I had a number of Agents value my house, however, Jack stood out from the outset - he was able to answer every question I had, reassured me and most importantly, spoke about the wider team at his office and how they will all work with me to sell my house. That is exactly what happened, Kerry & Emma are brilliant, all round excellent service!!! I had a buyer pull out and within 48 hours they secured another offer of full asking price by working really hard. Other Agents may offer βcheaperβ fees, I believe you get what you pay for and Bairstow Eves Cannock are most definitely value for money. Highly recommend!!!PositiveQuality
Kasim Β· 6 June 2021
Agent replied Β· 5 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleI can't recommend Bairstow Eves Sales and Lettings Agents in Cannock highly enough! My husband and I recently used them to rent out some of our flats, and the entire process was seamless, professional, and stress-free. Special thanks to β¦
Jasmine Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your glowing recommendation! We are thrilled to hear about your positive experience with our team, especially Kylie. We strive to provide top-notch service and are happy to hear that we exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleDevon was extremely helpful and knowledgable about the property I was enquiring about. She went over and above gathering the information I required. Thank you so much π β¦
Steph Β· 28 February 2025
Agent replied Β· 5 March 2025
Hello Steph,
Thank you for your wonderful 5* review! We're thrilled to hear that Devon was able to assist you so effectively and provide the information you needed. Your kind words are greatly appreciated.
Best regards, Lucy, Customer Relations Team
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5/5
GoogleRecently rented a property through Bairstow Eves. They couldn't do enough to help us. A massive thank you to Devon who made everything as easy as possible for us
Gilly Β· 23 February 2025
Agent replied Β· 6 February 2025
Thank you so much for your wonderful 5* review Gilly! We're thrilled to hear that Devon made your renting experience as easy as possible. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
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5/5
GoogleHave delayed in writing my review not because of the service but because I moved a few days before the lockdown and actually wanted my review to be relevant to those looking to sell/buy through Bairstow Eves.
I can not thank the team at Cannock enough for not only their professionalism when it came to selling my house but also the commitment they showed. My house was in a difficult bracket (Β£375,000), however I had my first viewer before the pictures had even gone on the internet and my house was brought by my fourth viewer. Jack and Emma arranged all the appointments and completed the viewings and kept me informed on how each viewing went and the feedback.
My property ended up being sold in under three months and I moved out under six months from the date of going on to the market. Jack was a super star working very hard in the background to keep everything going chasing other agencies who were holding things up and having the patience of a saint when my buyer started to become difficult. He is exceptional.
Well done all and I would have no hesitation in recommending you to family and friendsPositiveResponsiveness, Quality, Professionalism, Value
Jen Β· 20 July 2020
Agent replied
Hi Jen, Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations
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5/5
GoogleSarah arranged my wife and Iβs mortgage recently and what a 5 star service we received! Sarah got actively involved and communicated with us throughout the whole purchase and sale.Highly recommend Sarah for your financial services and arrangements. Youβd be a fool to not use her! Thank you Sarah!
We further used this branch to sell our home and we were lucky enough to purchase our new property through them too. The whole team were brilliant and when it got tricky they all got involved. Special mention to Kerry, Brandon, Emma and Niamh. 5 star team!
Although we didnβt use the Rental team at this time, they were really friendly and welcoming.
Thank you again to all at Bairstow Eves
Mark Β· 18 March 2024
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5/5
GoogleThe team at Bairstow Eves were very good from the start, Emma mainly dealt with my house purchase, but I received help from Jack and Kerry too, who were all pleasant, kind and professional. There was a delay (as there always is with these things) but I was kept informed of everything the whole time. The team also recommended Countrywide Mortgage services for me, where I met Simon, who was also very polite and helpful with my house buying process. Many thanks.
Shez Β· 30 June 2020
Agent replied
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
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5/5
GoogleJust had a great experience with Bairstow Eves - moving between countries isn't easy, but they took away all my worries about finding somewhere to live in the UK as I leave Holland.
Of course their administration is online and electronic, but I found a 'human' touch is still strong with them, and - unlike some Agents I could mention, they ACTUALLY pick up the phone. To me that's very important in any interaction - if you're willing to talk, you're willing to work, and that says a lot these days.
All in all it took just 2 weeks from enquiry to confirmation, and they've been in touch with me every step of the way.
Well done you guys, professionalism displayed!
Rgds Dean
Pickersgill Β· 5 December 2024
Agent replied Β· 3 December 2024
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe team at Bairstow Eves were very good from the start, Emma mainly dealt with my house purchase, but I received help from Jack and Kerry too, who were all pleasant, kind and professional. There was a delay (as there always is with these things) but I was kept informed of everything the whole time. The team also recommended Countrywide Mortgage services for me, where I met Simon, who was also very polite and helpful with my house buying process. Many thanks.
S Β· 28 March 2020
Agent replied
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
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5/5
GoogleI recently put my foot on the property ladder thanks to the first class service from Bairstow Eves Cannock. Special thanks to Emma-Jayne who went through viewings with me. Her knowledge of the local area and understanding of the house market was priceless. I had to go away on holiday in Africa during the purchase. The team amazingly not only kept the process moving smoothly but also managed to keep me well informed. They were able to take further instructions from me using the only mode of communication available to me (WhatsApp) at the time. Special thanks to Kerry for making that happen. I will definitely use your services again in the future. I have no hesitation recommending anyone to use your services.
Lovemore
Lovedare Β· 10 November 2019
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy
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5/5
GoogleLillie-mae has been an absolute gem. From point of first contact right through to renting she has been professional, helpful & supportive especially at a particularly difficult time in my life. She was quick to respond to queries and β¦ More
Jozefine Β· 23 January 2026
Agent replied Β· 27 January 2026
Thank you for the amazing review! We are so happy to hear that Lillie-Mae was able to provide top-notch customer service and support during a difficult time for you. We are lucky to have her as a part of our team. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBairstowe Eves Cannock provided a great service to us and couldn't have been more helpful. Many thanks to Mollie, Sarah and Connor!
Frankie Β· 28 March 2025
Agent replied Β· 29 March 2025
Thank you for taking the time to leave us this tremendous 5* review Frankie. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have just completed on our first house (first time buyers) with bairstow eves. We mostly spoke to Jack and Kerry and honestly couldn't be happier with the service we recieved. Nothing was too much trouble and any questions or queries we had were dealt with quickly and efficiently (often within the hour!).
After my partner and I having many problems with other estate agents in the past as tenants, I must say we were pleasantly surprised with the phenomenal service we recieved from everyone at bairstow eves, especially Jack and Kerry.
After a long, hard road to homeownership we are off to a great start in our forever home. Thanks to Jack and the team!
Melissa Β· 12 August 2019
Agent replied
Thank you for your 5* review and wonderful comments! I will of course make sure your review is made known to our local team. Kind regards, Scott
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5/5
GoogleRight. If you donβt read this all you need to know is Jack.B is amazing along with his team!! From searching for a house since Jan 19 to putting in the offer on March 11th to today where the exchange has happened my thanks to Jack.B and his team cannot be said enough!!! And in excitement my first port of call is to give my feedback for Bairstowe Eves Cannock as I planned to do this a while ago but thought I need to wait for the exchange. Jack Brindley has literally gone above and beyond in helping this sale go through.
Initially buying a house I found that estate agents differently, I do get my words muddled especially when anxious so blunt or unhelpful responses did not help. Thankfully, before even seeing this property Jackβs was the person on the other side of the phone and he was warm and helpful in taking my details and putting me on the property search list. From then He listened to what I was looking for and literally emailed and called me with any property which matched or that was slightly different to help open my eyes to different options.
Since my offer was accepted, Jacks support increased where he guided me through everything from the offer acceptance, to instructing a solicitor and now through the exchange.
The sellerβs solicitor I have to say have been abysmal. Jack calmly listened to my frustrations and actively took steps to address matters himself which actually should have been tasks the solicitors completed. Jacks drive was purely to getting the sale complete going over and beyond his duties. I had a deadline on moving by the end of July and Jack was updating me daily on what was happening settling my anxieties and frustrations. He was chasing both solicitors and working with the vendors to answer enquiries. His commitment has literally been exceptional, even to the point when I was unavailable, Jack rang me out of his own hours to suit mine.
After months of being pro-active Jack had annual leave for a well-deserved break, but even then he let me know he was handing me over in his absence assuring me matters will still be chased. During his week off he continued to follow the progress which I only came to realise as he contacted me once all enquires were addressed to say congratulations! He literally is amazing at what he does and clearly committed.
I havenβt been easy yet Jack has never raised an issue and has been nothing but professional throughout and honestly if it hadnβt been for his hard work and efforts I would have dropped out due to my own circumstances.
This only negative I can say is Bairstow Eves strongly recommend the solicitors firm who the vendors ended up having and they turned out to be awful with actioning enquiries and communicating. Thank god I didnβt go for it although tempted I was.
For any buyers, picking the perfect house where you have that incredible feeling that you want it as yours, is amazing as it is, but honestly from the moment you contact an estate agents, you will know if they will treat you well if you buy a property through them. Bairstow Eves Cannock has proved this. I cannot say THANKYOU enough to Jack.B! And also Kerry and the his team.
S Β· 12 August 2019
Agent replied
Thank you for your wonderful and detailed 5* review! It is brilliant to read that you had such a great experience. I will of course make sure your kind words are made known to the whole team. Best wishes, Scott
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4/5
GoogleWe have recently sold a property with another Estate agents locally, which has ran into a few problems. In a desperate plea, I contacted Kerry at the Cannock branch who not only calmed me down but explained in great depth how to overcome the challenges faced. How lovely that someone has taken the time to do this who isnβt getting paid for it. Extremely helpful, full of knowledge, friendly and professional. Thank you Kerry
Jane Β· 14 May 2021
Agent replied
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have recently sold with Bairstow Eves and the experience has been totally professional from start to finish. We had very strict time restraints as we had purchased a property abroad and furthermore had a tremendously emotional time during exchange with the sad loss of a parent! Kerry stepped in and ensured our sale process was updated and those involved in the chain were aware and most of all compliant with the process of exchange and completion. She really went that extra mile for us, during such a difficult time, that we cannot thank her enough for her diligence - exceptional!!! Kerry definitely managed to reduce some of the pressure we were under at the time. We would definitely recommend this Estate Agent and once again thanks to Kerry and the rest of the team x
Jayne Β· 13 July 2019
Agent replied
Wonderful to read Jayne that you had a fantastic experience with our local Bairstow Eves team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
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5/5
GoogleThank you to Eilish who has been very helpful right from the start helping to get the windows replaced that had blown in our property ... very helpful staff & kept in touch with us every week for an update
Charlotte Β· 26 June 2024
Agent replied Β· 27 June 2024
Thank you for taking the time to leave us this amazing 5* review Charlotte. Kind regards Lucy, Customer Relations.
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5/5
GoogleAbsolutely brilliant service from Bairstow Eves in Cannock. Debbie was truly lovely and helped us find exactly what we were looking for, a beautiful brand new town centre flat, and that even though we only had one day to look at places. The process once we decided to go with the flat was very easy and Bairstow Eves were always quickly available to answer any questions. Would definitely recommended to anybody who is looking to rent or buy property in the Cannock area!
Jennifer Β· 10 December 2018
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team in Cannock were once again able to provide their proven 5 star service. Kind regards, Sarah.
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5/5
GoogleBig thanks for the staff at Bairstow Eves Cannock, in the selling of my house.
We met Emma when viewing a property through them, and I knew then she would sell my house for me, she is very professional and friendly. Nothing was too much trouble for her and she always kept us up too date on the progress of our sale. I would highly recommend Emma and Bairstow Eves in Cannock.
Jane Β· 4 July 2021
Agent replied
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have recently rented a property with this company and I can't recommend them enough, we have been looking to rent for 3 months and struggled with most with them getting back to us and the communication wasn't up to scratch. The lady we delt with at Barstow Eves Debbie Owen was absolutely amazing she kept in touch with is throughout the whole process and recommended houses to us, she is the best person in this job around the whole off Staffordshire so if your looking for a property give them a call and ask for her she will most certainly help you with all your needs and keep you updated throughout. Thanks very much Debbie. Jodie and Lee
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Jodie Β· 5 July 2018
Agent replied
Hi Jodie
Thank you for taking the time to leave this review. It is great to hear that Debbie managed to get everything sorted out for you and provided such a great level of customer service. I will make sure your comments are fed back to her because it sounds like Debbie has earned those 5 stars!
Kind regards, Chris
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5/5
GoogleBilly and the team at Bairstow
Eves were amazing! Especially Billy when I recently applied to rent a property, from the first viewing and all the way through to collecting the keys, Billy answered all my questions and put me at ease π the welcome gift was a lovely touch. .Brilliant from start to finish. Thanks so much
Jackie
Jackie Β· 5 February 2023
Agent replied
Thank you for your wonderful 5* review and your kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleLillie she is really good , good interaction with the client thank you
Reshmi Β· 2 August 2026
Agent replied Β· 23 August 2026
Thank you for your kind words! We are so glad to hear that Lillie provided great service and had a positive interaction with you. Best wishes, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.