Every review we hold for the Cannock office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWent in to get details for rentals of bungalows and the member of staff that I spoke to was absolutely lovely. Impeccable treatment from the very beginning, and whilst we ultimately still have decided on a final outcome, I would most certainly go back to this office in the future for more help.
Richard · 13 March 2026
Agent replied · 13 April 2026
We are thrilled to hear about your positive experience at our office! Our team takes great pride in providing exceptional service and we are happy to assist with any future needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJaz Kerry and the team have been superb from the time of us agreeing to use Bairstow Eves to sell our property. They have kept us informed throughout the process and have gone above and beyond in helping us to solve any issues. What has stood out is the personal touch and the knowledge they had about our sale. Never did we feel we were too much trouble and where we did have problems they showed empathy to our position and supported us in getting to a resolution. I would certainly recommend to anybody looking to sell or buy a property that you speak to this team before making a final decision.
Paul · 24 January 2023
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleImagine the difficulties involved in purchasing a house from overseas... That was our situation but the team at Bairstow Eves made everything so easy, from putting in our initial offer, setting up solicitor and insurance contacts through to … More
M · 28 March 2025
Agent replied · 29 March 2025
Thank you so much for your wonderful 5* review! We're thrilled to hear that Molly and the team made your overseas home purchase a smooth experience. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleUsing my sons account as i dont have one but i just want to say a massive thank you to Lee from the cannock office! Very informative, friendly gentleman no question was ever a silly one! Very knowledgable on housing in general and the local area! Really puts your mind at rest regarding the process! Many thanks david winter
Logan · 16 June 2024
Agent replied · 18 June 2024
Hi David,
Thank you for your kind words about Lee at our Cannock office! We're delighted to hear about your positive experience and how Lee was able to assist you with his knowledge and friendly approach.
Best regards, Bairstow Eves Cannock
★★★★★ 5/5
GoogleNot enough stars to rate the Cannock team for this. From the initial contact, viewing and purchase process Kerry, Brandon and Jaz helped no end with understanding, compassion and competent advice throughout.
Not all went smoothly with legal teams on my partners side but with the teams positive and upbeat attitude we finally made it through to completion.
I don't have a criticism at all, Kerry and the team were professional happy to help or just to listen.
Only think left is to make some new memories.
Gary · 6 January 2023
Agent replied
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently used Bairstow Eves Lettings when looking to move. They were brilliant with communication and answered any questions I had. Dealt with Devon from the start at the viewing all the way through to the move in and she was brilliant throughout!
Elyssia · 23 February 2025
Agent replied · 6 February 2025
Hello Elyssia, thank you so much for your wonderful 5* review! We're thrilled to hear that Devon provided brilliant service throughout your moving process. If you need any further assistance, please feel free to reach out. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleHarry and his team, Billy and Devon, have provided excellent service! From the initial contact, Harry was professional and efficient; Billy was on the ball and patient; nothing was too much trouble, and Devon also kept us informed every step of the way. It is a great pleasure to work with them.
Shu · 25 July 2024
Agent replied · 26 July 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe're in the process of trying to buy a property and this was the first house we've viewed with Baristow Eves. We met Jas and straight away she made us feel extremely welcome, if we asked a question and she didn't know the answer, she just completely honest and said she didn't know, which from our recent experiences was refreshing. She was a lovely girl, a credit to her parents and a fantastic employee to have if your Baristow Eves, Thank you Jas . Julie & Jon Ball
Jonathan · 4 July 2022
Agent replied · 4 July 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan't thank Bairstow Eves Cannock Branch enough for the help and support they provided me and my husband to sell our property. We nearly decided not to sell but Kerry listened and gave us time and good advice where as other agents didn't seen interested.
Jack came out to see us and value our home, he was very professional but not pushy (which was nice) and made everything seamless and straight forward. He was easy to talk to and made the process feel less daunting (especially during Covid times)We were happy with the valuation and decided to try the market. The professional photos/videos were fab and showed our home off at its best. Emma, Kerry and Kate kept us on track with arranging all the viewings as we had more interest than we ever expected. Emma did a grand job with sorting out all the offers and supported us to make the right decision. Jack recommended mortgage adviser and Countrywide lawyers and so we decided to use both to sort our mortgage/legal stuff. We would recommend Simon Battersby for Mortgage advice, he was very supportive with our ever changing situation and our million and one questions. Im sure we gave him one or two head aches. Selling and buying a property is very stressful and Jack and the team did a fantastic job supporting us so Thank you to you all.PositiveResponsiveness, Quality, Professionalism, Value
Donna · 12 June 2022
Agent replied · 11 June 2024
Many thanks for your outstanding recommendation, comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have had fantastic service from start to finish from Bairstow, Cannock. Professional, dedicated, sensitive and super efficient staff that have helped me immensely with the sale of my late parent's property. Gracie is a huge credit to your team and has kept me updated weekly with the progress. She has take the pressure away and has given my complete confidence in the whole process. Thank you Kerry and team , I would 100% recommend this estate agents. Lisa ReadPositiveResponsiveness, Quality, Professionalism, Value
Zac · 6 June 2022
Agent replied · 5 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 3/5
GoogleIt took 12 months to sell my property but this was largely down to a restriction on the property preventing it for buy to let use. Starting off with the positives I must say thank you to Kerry and Brandon who have been great with the service and updates but on the downside the post sales team which I think is manned solely by Gracie is awful. Rarely returned voicemail messages rarely could you get through and no regular updates I don’t feel I had great service but this could be down to the fact she was just too stretched or out of her depth. Would I use them again for another sale I don’t think so.
Jasbir · 1 June 2022
Agent replied · 1 June 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just purchased our latest home through Bairstow Eves Cannock and I cannot thank them enough for their fantastic communication throughout.
They responded to my emails and calls promptly. Kerry and the team, including Jack and Emma have all been amazing, despite our exchange taking a while to get through due to how busy the solicitors are currently.
Kerry went above and beyond. Cant thank you guys enough, you have all been amazing and are brilliant at what you do!
Chris · 1 June 2022
Agent replied · 1 June 2023
Thank you for your terrific 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had my mortgage arranged through Simon and I can't recommend him highly enough. Being single and self-employed I didn't think that I would be able to find a suitable mortgage, but Simon offered loads of advice and came up with a solution that was perfect for me. The whole process was made easy and he kept me up to date throughout it which made it far less stressful than it could have been. When there were a couple of hitches he jumped straight onto them for me and resolved them far quicker than I had expected. He is thoroughly professional, very friendly, and knows his job inside out and back to front. If you need mortgage advice then Simon is definitely your man!
Wayne · 1 June 2022
Agent replied · 1 June 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleOutstanding service doesn't come close. From point of instruction through to completion. These guys are awesome, not only going above and beyond their duty but in their care and dedication. Communication was excellent, particularly as we were living abroad. Special mention to Kerry Battersby, Jack Brindley, Conveyancer Rebecca Liewinski and the awesome contract chaser Gracie Smith. Thank you all. We would have no hesitation in recommending them .....if you are serious about selling there is no better agent.
Claire · 4 July 2022
Agent replied · 4 July 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Google1st time renter and found the whole experience easy and painless due to the friendly, helpful staff. Viewed the property on the Tuesday and moved in on the Friday. Thank you Devon, Georgia and Charlotte.
Niall · 23 February 2025
Agent replied · 6 February 2025
Thank you for your glowing 5* review Niall. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHonest and reliable service from Bairstow eve, and many thanks to Devon! If you want an estate agent that actually answers the phone and actually rings you back, then give these a shout.
Marc · 18 March 2025
Agent replied · 19 March 2025
Thank you for your fantastic 5* review Marc! We're thrilled to hear that you found our service honest and reliable, and I'll be sure to pass your kind words on to Devon. If you need any further assistance, don't hesitate to reach out. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleLooking to rent out a few of my properties in and around the Cannock area, and came to speak with Kylie at the Cannock office. She was so friendly and polite and had a really infectious and approachable personality. On top of that though, …
Bria · 13 March 2026
Agent replied · 13 April 2026
is thrilled to hear about your positive experience with Kylie at our Cannock office. Our team strives to provide excellent service and sound professional advice. Thank you for recommending us to other landlords! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe process with Bairstow Eves was smooth, Lillie did the house tour, she was very friendly and overall I was very happy with the property.
Evangelist · 23 July 2026
Agent replied · 23 August 2026
Thank you for trusting Bairstow Eves in finding your dream property! We are thrilled to hear that Lillie provided a friendly and smooth house tour. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMassive thank you to Sarah Collin for getting me through my mortgage application , helping me with all my paper to the solicitors absolute god send for me this lovely lady was . Will definitely be in touch in the future if I move home again . Thank you so much .
Luke · 6 April 2024
Agent replied · 5 June 2024
Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleThank you Molly and your colleagues for your efficient service at Bairstow Eves in purchasing a property in norton canes from start to finish we got there in the end.
D.Chatha
Bobby · 2 March 2025
Agent replied · 5 March 2025
It’s really lovely to read another 5* review Bobby. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSarah the mortgage advisor was fantastic. She helped us start to finish with buying our dream house. Nothing was too much trouble and her advise and expertise made the process stress free. We highly recommend Sarah and would not hesitate to use her in the future should we need to 😀 …
Lucille · 20 March 2024
Agent replied · 25 March 2024
Lucille Collins thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleContacted bairstow eves for an evaluation, to help make with the decision of whether to sell house. Kerry was lovely, professional but like a friend, no hard sell, didnt feel obligated. Jack came to see our home, he was complimentary, knowledgable, and friendly, he was covid safe, we chatted about much more than the house, and was a really pleasant person to meet. In the end i have decided to stay put for a while, i really got the feeling Jack and kerry wanted what was best for us, rather than pushing their services. Kerry called me a couple weeks later and was so kind when i explained i was staying put, we had a good chat and a giggle. Very nice people to deal with and if i do decide to sell in the future i will 100% use bairstow eves. Thanks Kerry and jack
Kate · 4 July 2021
Agent replied
Many thanks for the fantastic 5* review and kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently purchased through Bairstow Eves. Moving is difficult at the best of times let alone in a pandemic but from the first phone call to view the property to completion Emma was amazing no question was to silly and always answered quickly. Always accomadatating to our needs.
Thank you all for getting us over the line and in to our family home. I would deffently recommend you to family and friends you made the experience alot less stressful.
Thank you to all the amazing teamPositiveProfessionalism
Claire · 29 June 2021
Agent replied
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend Bairstow Cannock for letting out our Cannock house recently. This is our first time in rentals so were a bit uncertain but rest assured the service and professionalism given by Harry and Billy was superb. They gave us plenty of support and advice, took care of everything to make the whole process easy. The first person who viewed the property, agreed to rent at the price we wanted, fantastic. For any tenants or landlords in the Cannock area, these are the guys to use, outstanding service !!PositiveResponsiveness, Quality, Professionalism, Value
David · 29 June 2021
Agent replied
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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