Trusted Agent profile

Verified

Butters John Bee reviews

4.7

★★★★★ Excellent

101 reviews across 1 platform

23 Market Place, Cannock, Cannock Chase WS11 1BS

Butters John Bee's Cannock Chase office at 23 Market Place is rated 4.7 out of 5 across 101 reviews on 1 platform, including 101 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

101

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cannock Chase office, from every platform, shown as written. First names only.

5/5

Google

From the moment I walked into the office and spoke to Jack, I knew I had found the people I wanted to sell my house. Then I met Gemma when she valued our house and that just cemented my decision. Jack and Gemma go above and beyond for their clients and have not disappointed us in the service we have had. The advertising, the promoting, (even using one of our favourite bands for the promo video) the communication, everything has been top notch! It is like gaining friends rather than doing a deal. Our house sold in less than a week thanks to these two amazing people. Highly recommend Butters John Bee! Shame I can only give them 5 stars! 🌟 🌟 🌟🌟🌟🌟🌟🌟🌟🌟

Corinna · 30 March 2026

Agent replied · 13 April 2026

Thank you so much for your lovely review, Corinna 💛 From the moment you walked into the office, it was an absolute pleasure to help you with your move. We’re so glad we could give you the confidence you needed and make the whole process feel smooth and enjoyable that’s exactly what we aim for. We loved getting creative with your marketing (especially the promo video 🎶!) and keeping everything moving quickly for you agreeing a sale in under a week was the icing on the cake! Your kind words about our communication and service genuinely mean a lot to us. It never feels like “just a deal” for us either, so hearing that it felt more like gaining friends is really special. Thank you again for trusting us!! Gemma & Jack

5/5

Google

Today I randomly chose to go into John bee estate agents in Cannock, I was greeted by Jack Brindley a team member. He could not have been more helpful and knowledgeable , extremely approachable and friendly. I was out of my depth requiring a property valuation for a probate application. I had everything fully explained and an appointment set up at my convenience, without being charged a fee. I would wholeheartedly recommend using this estate agency for novices and the experienced buyer alike, I walked in nervous, not really knowing what I had been asked to get and left full of confidence Jack and the team will be completing a comprehensive evaluation on my father's property, so to all concerned a huge thank you. Please consider John bee first for all of your needs. Lisa

Lisa · 13 February 2026

Agent replied · 13 April 2026

Hi Lisa, Thank you so much for your incredibly kind review . I really appreciate you taking the time to share your experience. I’m so pleased I was able to help and make you feel more at ease. Probate valuations can feel overwhelming, especially when you’re not entirely sure what’s required, so it was important to me that everything was clearly explained and that you left feeling confident about the next steps. There is never any obligation or fee for advice, and I’m always happy to guide clients through the process at their own pace. I’m glad we were able to arrange the appointment at a time that suited you and that you felt supported throughout. Thank you again for your trust and recommendation, it genuinely means a lot. Best wishes, Jack, Branch Partner

5/5

Google

Gemma came to proceed with a valuation today . She was both professional and very knowledgeable regarding the sale of the house . She made me feel very positive especially with the circumstances around a very sensitive situation . Thank you Gemma you are a star

Joan · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for taking the time to leave such a kind review. I’m really pleased to hear that Gemma made you feel positive and supported, especially given the sensitive circumstances. She takes great pride in being both professional and knowledgeable, and feedback like this means a lot to her and the whole team. I’ll be sure to pass on your lovely comments, she really is a star. Thank you again. Jack Brindley, Branch Partner

5/5

Google

Butters John Bee cannock were very professional and made the selling process very straightforward. They sold my house very quickly. Jess in the cannock office was brilliant throughout the process and kept me updated at all times. A special mention to Claire Heraty who was brilliant on the exchange date when we hit a slight hitch. She sorted it all out and explained everything clearly. Would definitely recommend Butters Joh Bee

Sharon · 28 March 2025

Agent replied · 17 April 2025

Dear Sharon Murphy, Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with Butters John Bee Cannock was professional and straightforward. It's fantastic to know that Jess and Claire were able to assist you effectively throughout the selling process and on the exchange date. Your recommendation means a lot to us, and we are delighted that we could help make the sale of your house a smooth experience. If you ever need any further assistance, please don't hesitate to reach out. Warm regards, The Butters John Bee Cannock Team

5/5

Google

Kathryn was lovely and very accommodating thank you very much. The property we viewed wasn’t for us however Kathryn was very professional and assisted in any way she could. Thank you again :)

Karla · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for taking the time to leave such a kind review. We’re really pleased to hear that Kathryn looked after you so well and made the viewing a positive experience, even though the property wasn’t quite right for you. Your feedback means a lot to us, and we’ll be sure to pass your lovely comments on to her. We hope we can assist you again in your search very soon 😊 Thanks Jack Branch Partner.

5/5

Google

I can not big up butters John bee cannock enough. We first sold a property with them 6 years ago. They were so professional, informative , friendly and nothing was to much trouble for them. We have just sold another property with them this week and again they have been nothing but an absolute pleasure to deal with. We would never use anyone else going forward. A massive thank you to jack , Jess and Kathryn for your amazing support over the last few months. We will be back very soon for you to use your amazing skills and sell our next property! Thanks again.

Sarah-jayne · 13 February 2026

Agent replied · 13 April 2026

Wow Sarah!! Thank you so much for such an amazing review. I’m absolutely delighted that you felt supported throughout the process both previously and again this time. We always aim to be professional, proactive and approachable, so it’s fantastic to hear that you felt it was an absolute pleasure to deal with us. The fact that you wouldn’t use anyone else going forward is the biggest compliment we could receive. I really do appreciate your loyalty and trust in us. We’ll be more than ready when you’re back for the next one and we look forward to doing it all again for you! Thanks Jack Brindley, Branch Partner.

5/5

Google

Fabulous friendly service from Gemma Price, knowledgable and informative. Hepful with information regarding current market value and mortgage advice connections. Thanks Gemma.

Heather · 30 March 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! We’re delighted to hear you had such a fabulous experience with Gemma. She’ll be really pleased to know you found her friendly, knowledgeable, and informative. Providing clear guidance on market value and connecting clients with trusted mortgage advice is something we pride ourselves on, so it’s great to see that reflected in your experience. Thanks Jack Brindley- Branch Partner.

5/5

Google

Bethany was brilliant and so helpful. I went to multiple branches in the area to help my hunt for my first home. With some branches I visited I was in and out really fast with very basic help and nothing that stood out, but Bethany at …

James · 13 August 2025

Agent replied · 13 April 2026

Thank you so much for your lovely review! It honestly means a lot to hear that you felt supported and well-informed during such an important time. I’m so glad I could help make your first home search a little easier. Wishing you all the best on your home journey!, Bethany

5/5

Google

Although the property I viewed was disappointing I was very impressed with Kathryn from the estate agents who accompanied me around the property. I asked Kathryn to find out information for me on the home park and also questions about the home I viewed. Kathryn came back to me by email the same day and answered all my questions. Normally I find that I have to chase estate agents for answers but not on this occasion. Well Done Kathryn. LM

Lynne · 13 December 2025

Agent replied · 13 April 2026

Thank you so much for taking the time to share your feedback. While we're sorry to hear that the property itself wasn’t quite what you were hoping for, we’re delighted that Kathryn made a positive impression during your viewing. If there’s anything more we can do to help with your property search, please don’t hesitate to get in touch. We’re here to support you every step of the way. Thank you again, and we hope to assist you further soon Kind regards, Butters John Bee Cannock team

5/5

Google

Ellie was a ‘breath of fresh air’ in her friendly manner and professionalism. It was nice to meet someone who seemed interested in her role and keen to give us a good experience of showing us a house that in my view will be difficult to sell at the price the vendor wants. Ellie did not try and push the property to us and let us look around and listened to our opinion. She gave us the full picture of the house and vendor history, but also told us about the area, local amenities and what it was like to live in Cannock. We are relocating from Hampshire, so it was nice to feel welcomed to the area by Ellie.

Nichola · 23 March 2024

Agent replied · 21 June 2024

Hi Nichola, thank you for your feedback it is most appreciated. we are delighted to be a part of your property search and are always here to help. Best wishes Cannock Bjb

5/5

Google

I purchased my first property at Cannock through BJB. Amy and Ellie were my contact persons who handled my purchase process. They were approachable and very professional in intermediating between myself and the seller and very prompt in their responses. They helped me secure dates for my surveys and multiple inspections as I wanted to ensure that the property is structurally sound and safe. I would definitely recommend them as I found the process very transparent and trustworthy and quite straightforward. Thanks once again for helping me find my dream home!!

Ravi · 23 March 2024

Agent replied · 21 June 2024

Thank you Ravi for your feedback we were delighted to assist you in purchasing your first home. We wish you lots of happiness there kind regards Cannock Bjb

5/5

Google

Bethany has been fabulous from my initial enquiry and throughout. I have been looking to relocate from Telford to Cannock and nothing has been too much trouble. Bethany has answered all my questions promptly and professionally, putting my …

Jessica-Paris · 13 September 2025

Agent replied · 13 April 2026

Thank you so much for your kind words and recommendation! We’re delighted to hear that Bethany was able to support you so well during your home search. Relocating can be a big step, and it’s wonderful to know she made the process smooth and … More

5/5

Google

Delt with Cannock office to purchase a property on their books, found staff to be polite and helpful. The real jewel in the crown though was operating out of the Congleton office. Camila Durao the Move Manager, she persued the completion with zeal and determination despite various problems from both sides of the chain. All done with empathy and understanding fantastic.

Steve · 6 April 2026

Agent replied · 13 April 2026

Thank you for taking the time to leave this review, it really does mean a lot to us. A special thank you for your kind words about Camila. She is a real asset to our business, and your feedback perfectly reflects the dedication, empathy, and determination she brings to every transaction. I’ll make sure your comments are shared with her and the wider team, I know she’ll be absolutely delighted. Congratulations on your purchase, and we wish you all the very best in your new home. Kind regards, Jack Brindley, Branch Partner.

5/5

Google

Very impressed with the service I received from butters John bee. Jessica went above and beyond to cater to my needs and conducted herself very professionally on viewings. Bethany was also very helpful and knowledgable and professional when it came to valuations can’t fault the service.

Corey · 18 March 2025

Agent replied · 31 May 2025

Thank you Corey for your feedback it is highly appreciated. We are happy to be a part of of your property search and will continue to deliver the high service received.

5/5

Google

Gemma was kind, compassionate and professional during our valuation.

Victor · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for taking the time to leave us a review. We’re really pleased to hear that Gemma was kind, compassionate, and professional during your valuation. We’ll be sure to pass your lovely feedback on to her, it will mean a lot. If we can help with anything at all moving forward, please don’t hesitate to get in touch. Jack Brindley, Branch Partner

5/5

Google

We met Jessica at a property we were interested in. Jessica was early arriving at the property, very jolly, eager to answer any questions we had, and also very knowledgeable about the property and surrounding area. Thank you Jessica for all your help .

Karren · 21 January 2025

Agent replied · 23 January 2025

Thank you so much for your kind review, I am always happy to help. Look forward to continue business with you.

5/5

Google

Jessica was a polite, helpful and professional throughout the viewing. She was knowledgeable about the property and when she didn't have the answer to a particular question, Jessica went away, found the answer and phoned us back the same day. Thank you Jessica

J · 23 January 2025

Agent replied · 23 January 2025

Thank you so much for leaving Jessica such a kind review it is really appreciated, she is always happy to help!

5/5

Google

I would like to say a massive thank you to Bev for her support and guidance throughout the purchase of my property, from start to finish, the communication was excellent and she was always at hand to respond to any questions I had. Bev is an asset to Butters John Bee Cannock for the dedication of her role, Thanks Bev

Emma · 22 April 2024

Agent replied · 21 June 2024

Thank you Emma for your kind words it has been a pleasure helping you find your new home. Amy, Ellie and myself wish you all the best in your new home.

5/5

Google

Kathryn was very attentive and helpful

Peachmonger · 13 February 2026

Agent replied · 13 April 2026

Thank you for taking the time to leave us a review. We’re really pleased to hear that Kathryn was attentive and helpful during your experience. I’ll be sure to pass on your kind feedback to her and the rest of the team. We truly appreciate your support and look forward to helping you again in the future. Jack Brindley. Branch Partner

5/5

Google

Bethany was very professional and helpful, highly recommended if your looking for investments or to sell your house !

Khan · 13 September 2025

Agent replied · 13 April 2026

Thank you for sharing your experience! We’re so glad to hear that Bethany was able to provide professional and helpful support. Your recommendation means a lot, and we’re always here to assist with your investment or property needs.

5/5

Google

Claire was fantastic all the way through, kept in touch and answered any questions we had. A brilliant support through a very stressful time - thanks so much!

Beth · 16 May 2025

Agent replied · 31 May 2025

Hello Beth, Thank you. it has been a pleasure working with you and I wish you all the happiness in your new home :)

5/5

Google

Friendly, speedy responses, knowledgable, take time to understand our needs. Bethany has been excellent so far.

Kelsey · 13 September 2025

Agent replied · 13 April 2026

Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience. Bethany and our team truly value taking the time to understand each client’s needs, and your feedback means a lot to us. We look forward to continuing to support you!

5/5

Google

Our moving manager Claire was absolutely brilliant. She kept things moving and was contactable throughout the whole process.

Ben · 13 July 2025

Agent replied · 13 April 2026

Thank you so much for your kind words! We're thrilled to hear that Claire made your move a smooth and stress-free experience. We'll be sure to pass along your praise, she’ll be delighted to know her efforts made a difference. If you ever … More

5/5

Google

Beth came round to value our property, she was totally honest with us explained everything to us and left us completely confident with the service provided. We have been kept up to date about everything thats going on behind the scenes. So far a very personal service. I would defiantly recommend this company.

Denise · 13 November 2025

Agent replied · 13 April 2026

Thank you so much for your kind review! We're delighted to hear that Beth made such a positive impression and that you felt confident and well-informed throughout the process. Providing a personal, honest, and transparent service is exactly what we aim for, so it’s wonderful to know that’s been your experience so far. We truly appreciate your recommendation and look forward to continuing to support you every step of the way!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Butters John Bee's Google reviewsLeave Butters John Bee a review

Questions about Butters John Bee

How many reviews does Butters John Bee have?

Butters John Bee's Cannock Chase office has 101 reviews across 1 platform: 101 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Butters John Bee's rating?

Butters John Bee is rated 4.7 out of 5 across all 101 reviews, and 4.7 out of 5 on Google from 101 reviews, checked 9 October 2026.

Where is Butters John Bee's Cannock Chase office?

Butters John Bee, 23 Market Place, Cannock, Cannock Chase WS11 1BS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.