Trusted Agent profile · Canary Wharf, Greater London

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Henry Wiltshire International Canary Wharf reviews

4.5

★★★★★ Excellent

107 reviews across 2 platforms

1 Laybourne House, Admirals Way, Canary Wharf, Greater London, E14 9UH

Part of Henry Wiltshire International, see every office.

Henry Wiltshire International's office in Canary Wharf, Greater London, at 1 Laybourne House, is rated 4.5 out of 5 across 107 reviews on two platforms, including 103 Google reviews rated 4.5.

Google logo

4.5 / 5

103

Reviews on Google

This office

View Agents logo

5.0 / 5

4

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Henry Wiltshire International Canary Wharf

Our first and founding branch, the Canary Wharf office concentrates on sales, lettings and property management across E14 incorporating the areas of Canary Wharf, Isle of Dogs, Limehouse, Blackwall, Poplar and the Docklands. As the company’s head office, it is also responsible for new homes developments in Greater London.

Reviews

Every review we hold for the Canary Wharf office, from every platform, shown as written. First names only.

5/5

Google

I have been renting an apartment from Henry Wiltshire for approx 18 months now and I am very pleased to report that their quality of property is second to none. My wife and I have never experienced any problems with the apartment such as plumbing, heating or electricals. I believe that if there was a problem associated with the above list, that Henry Wiltshire provide an extremely efficient and quick maintenance service, obviously I haven't experienced this service but I have been recommended by local tenants who have delt with Henry Wiltshire in the past. If there was anyone who was looking for a property in canary wharf its inevitable to deal with Henry Wiltshire.

Jack · 29 July 2019

5/5

Google

I've rented a flat around East India area and moved in a few weeks ago. Some minor issues with flat but the agent has well communicated with the landlord and concierge. Munise and Editahave been especially helpful to chase up the problems. Quick reply and very professional! Thank you so much :)

Pei · 9 September 2023

5/5

Google

Munise restored my trust in estate agents. I changed estates agents as nothing was moving thank god I found her Professional understood what I needed Wish I met her first from looking for a year this lady did it in a few days, she's an expert in her field. Do not hesitate to use her if you want an easy stress free letting .

Clare · 14 August 2022

5/5

Google

Munise restored my trust in estate agents. I changed estates agents as nothing was moving thank god I found her Professional understood what I needed Wish I met her first from looking for a year this lady did it in a few days, she's an expert in her field. Do not hesitate to use her if you want an easy stress free letting .

CM · 29 July 2022

5/5

Google

Very professional and attentive, Savannah help us in every step and we move to our new apartment pleasantly.

Ingrid · 28 March 2025

5/5

Google

I would reccomend Henry Wiltshire for anyone who wants to sell / buy or rent a property since the service is outstanding, Thanks Eduardo Picoli for your help!

Gisela · 29 July 2019

5/5

Google

Nuvin has been great to deal with throughout the whole process - from my initial flat search to signing the contract - professional and still very friendly!

Manraj · 27 November 2019

5/5

View Agents
Tenant

Prompt Service

I've been a tenant with other agents who have treated us like second class citizens. When we needed help to repair the broken fridge or help with a window that was not closing correctly, Henry Wiltshire's team responded the same day with no hassle at all. It was nice that the property management team dealt with issues very quickly when they arose. My boyfriend and I would recommend them as I see them as professional and friendly.

Ivana · 1 May 2015

5/5

Google

Henry Wiltshire [HW] has provided excellent services to me for many years now. The monthly statement is always on time and they respond to my query immediately. Most importantly, their fees are very reasonable. I have recently also appointed HW to sell one other property which I own in UK. This is preference for HW over the other Property Agent which I purchased this property from. This is testimony to my appreciation for their service standard.

Keksing · 11 December 2013

5/5

Google

Munise my agent from Henry Wiltshire is so helpful and competent in her job compared to the other agents I have met at canary wharf. She was patient and helpful. Reliable and reasonable. She is a rare gem in the property industry.

Sarah · 11 November 2023

5/5

Google

Munise helped us well with landing a good deal for the flat we were considering and Edita can definitely be counted on when it comes to maintenance. I would definitely recommend this agency.

Hans · 22 April 2024

1/5

Google

This is the worst agency that I have ever seen. I cannot believe that how can people be that rude and bad manner.NegativeProfessionalism

Wayne · 22 June 2022

Agent replied · 21 June 2024

I note that you have left this review under a pseudonym, as a business we pride ourselves on giving the highest level of customer service and this is reflected in our genuine 5 star reviews. If you are in fact a genuine customer and have had a poor experience, please do contact me on 02070019160 or kelly.highfield@henrywiltshire.com and I will do everything possible to resolve any issue you have. Thank you

5/5

Google

I have received great service from Henry Wiltshire in the four years I have used their services as a tenant. Friendly and polite contact from all staff, prompt responses and actions taken when needed. All checks carried out properly. I have received especially good service and assistance from Edita.

Marissa · 11 January 2023

1/5

Google

Rubbish. Don’t waste your time with them. 2-3 weeks ago we wanted rent one of their property (in royal docks) whenever we call they didn’t pick up, there was someone we had viewing for that flat, he’s name is Daniel, whenever we call him, make offers, send emails, ask for update we barely got answer from him. Terrible customer satisfaction. Definitely I don’t recommend it, wasting time

M · 29 July 2019

4/5

Google

Our consultant Nuvin Nunkoo is great. Always try his best to provide a better service. Thanks.

Ati · 15 April 2020

5/5

Google

Can definitely recommend, I've been a tenant with them for 3 years, have always gotten immediate and helpful responses to all queries and problems

Daniel · 22 April 2024

1/5

Google

absolutely appalling service, the staff have been rude and have taken every opportunity to take money off us at every stage. Throughout our tenancy with them they have ignored frequent requests to fix boilers, broken sinks and heating that failed in our house. In addition to this they then added on additional agency fees when we left the property. DO NOT USE THEM!!!

Alice · 26 June 2015

5/5

Google

I’ve been with this agency for almost 3 years now, everything went well and they are very responsive and fast whenever I have an issue. Really happy to be with them :)

Elena · 15 July 2023

4/5

Google

Dealt with Nuvin, friendly and responsive. Great service!

Wilson · 29 July 2019

1/5

Google

Very good at ghosting people Never deliver their promises

Hao · 14 August 2022

Agent replied

I have checked our records and I do not have you registered as a tenant, landlord, buyer or seller and you are also not registered as a customer who has viewed through us. We take customer service very seriously as you can see by our 5 star reviews and so I am very surprised by your your one star review especially as we don't have you registered anywhere. I can only assume that this is a mistake however if you have a genuine complaint please do contact me at kelly.highfield@henrywiltshire.com and I will do everything I can to assist you

5/5

Google

Munise has promptly supported me throughout the rental process with very efficient and quality customer service. She has been outstanding, couldn't ask for a better agent!

Jacopo · 4 November 2023

5/5

View Agents
Seller

Friendly, reliable and efficient

I was struggling to get any interest in my property and after 4 weeks swapped to Henry Wiltshire dealing with Adam Dockley. Not only is he a really nice guy but he was efficient and kept me up to date at all times. He managed to sell the property in 2 weeks for a great price.

George · 7 April 2017

5/5

Google

Great experience as a tenant. Munise did her best to help me find a fitting property before my last tenancy ends. She's efficient and trustworthy, and always there for us. Would definitely recommend to my friends and colleagues.

马越 · 14 August 2022

1/5

Google

Never ever let them manage your property. They use the GBP250 threshold to charge you on random items without informing you in the first place. They quoted GBP 150 to replace a mattress, but charged me GBP 200 to deliver and remove the mattress afterward without informing me in the first place.

Clara · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Henry Wiltshire International's Google reviewsLeave Henry Wiltshire International a review

Questions about Henry Wiltshire International Canary Wharf

How many reviews does Henry Wiltshire International Canary Wharf have?

Henry Wiltshire International's Canary Wharf office has 107 reviews across two platforms: 103 on Google, 4 on View Agents.

What is Henry Wiltshire International Canary Wharf's rating?

Henry Wiltshire International Canary Wharf is rated 4.5 out of 5 across all 107 reviews, and 4.5 out of 5 on Google from 103 reviews.

Where is Henry Wiltshire International's Canary Wharf office?

Henry Wiltshire International Canary Wharf, 1 Laybourne House, Admirals Way, Canary Wharf, Greater London, E14 9UH.

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