Every review we hold for the Canary Wharf office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been renting an apartment from Henry Wiltshire for approx 18 months now and I am very pleased to report that their quality of property is second to none. My wife and I have never experienced any problems with the apartment such as plumbing, heating or electricals. I believe that if there was a problem associated with the above list, that Henry Wiltshire provide an extremely efficient and quick maintenance service, obviously I haven't experienced this service but I have been recommended by local tenants who have delt with Henry Wiltshire in the past. If there was anyone who was looking for a property in canary wharf its inevitable to deal with Henry Wiltshire.
Jack · 29 July 2019
★★★★★ 5/5
GoogleI've rented a flat around East India area and moved in a few weeks ago. Some minor issues with flat but the agent has well communicated with the landlord and concierge. Munise and Editahave been especially helpful to chase up the problems. Quick reply and very professional! Thank you so much :)
Pei · 9 September 2023
★★★★★ 5/5
GoogleMunise restored my trust in estate agents. I changed estates agents as nothing was moving thank god I found her
Professional understood what I needed
Wish I met her first from looking for a year this lady did it in a few days, she's an expert in her field. Do not hesitate to use her if you want an easy stress free letting .
Clare · 14 August 2022
★★★★★ 5/5
GoogleMunise restored my trust in estate agents. I changed estates agents as nothing was moving thank god I found her
Professional understood what I needed
Wish I met her first from looking for a year this lady did it in a few days, she's an expert in her field. Do not hesitate to use her if you want an easy stress free letting .
CM · 29 July 2022
★★★★★ 5/5
GoogleVery professional and attentive, Savannah help us in every step and we move to our new apartment pleasantly.
Ingrid · 28 March 2025
★★★★★ 5/5
GoogleI would reccomend Henry Wiltshire for anyone who wants to sell / buy or rent a property since the service is outstanding, Thanks Eduardo Picoli for your help!
Gisela · 29 July 2019
★★★★★ 5/5
GoogleNuvin has been great to deal with throughout the whole process - from my initial flat search to signing the contract - professional and still very friendly!
Manraj · 27 November 2019
★★★★★ 5/5
View Agents TenantPrompt Service
I've been a tenant with other agents who have treated us like second class citizens. When we needed help to repair the broken fridge or help with a window that was not closing correctly, Henry Wiltshire's team responded the same day with no hassle at all. It was nice that the property management team dealt with issues very quickly when they arose. My boyfriend and I would recommend them as I see them as professional and friendly.
Ivana · 1 May 2015
★★★★★ 5/5
GoogleHenry Wiltshire [HW] has provided excellent services to me for many years now. The monthly statement is always on time and they respond to my query immediately. Most importantly, their fees are very reasonable. I have recently also appointed HW to sell one other property which I own in UK. This is preference for HW over the other Property Agent which I purchased this property from. This is testimony to my appreciation for their service standard.
Keksing · 11 December 2013
★★★★★ 5/5
GoogleMunise my agent from Henry Wiltshire is so helpful and competent in her job compared to the other agents I have met at canary wharf. She was patient and helpful. Reliable and reasonable. She is a rare gem in the property industry.
Sarah · 11 November 2023
★★★★★ 5/5
GoogleMunise helped us well with landing a good deal for the flat we were considering and Edita can definitely be counted on when it comes to maintenance. I would definitely recommend this agency.
Hans · 22 April 2024
★★★★★ 1/5
GoogleThis is the worst agency that I have ever seen. I cannot believe that how can people be that rude and bad manner.NegativeProfessionalism
Wayne · 22 June 2022
Agent replied · 21 June 2024
I note that you have left this review under a pseudonym, as a business we pride ourselves on giving the highest level of customer service and this is reflected in our genuine 5 star reviews. If you are in fact a genuine customer and have had a poor experience, please do contact me on 02070019160 or kelly.highfield@henrywiltshire.com and I will do everything possible to resolve any issue you have. Thank you
★★★★★ 5/5
GoogleI have received great service from Henry Wiltshire in the four years I have used their services as a tenant. Friendly and polite contact from all staff, prompt responses and actions taken when needed. All checks carried out properly.
I have received especially good service and assistance from Edita.
Marissa · 11 January 2023
★★★★★ 1/5
GoogleRubbish. Don’t waste your time with them. 2-3 weeks ago we wanted rent one of their property (in royal docks) whenever we call they didn’t pick up, there was someone we had viewing for that flat, he’s name is Daniel, whenever we call him, make offers, send emails, ask for update we barely got answer from him. Terrible customer satisfaction. Definitely I don’t recommend it, wasting time
M · 29 July 2019
★★★★★ 4/5
GoogleOur consultant Nuvin Nunkoo is great. Always try his best to provide a better service. Thanks.
Ati · 15 April 2020
★★★★★ 5/5
GoogleCan definitely recommend, I've been a tenant with them for 3 years, have always gotten immediate and helpful responses to all queries and problems
Daniel · 22 April 2024
★★★★★ 1/5
Googleabsolutely appalling service, the staff have been rude and have taken every opportunity to take money off us at every stage. Throughout our tenancy with them they have ignored frequent requests to fix boilers, broken sinks and heating that failed in our house. In addition to this they then added on additional agency fees when we left the property. DO NOT USE THEM!!!
Alice · 26 June 2015
★★★★★ 5/5
GoogleI’ve been with this agency for almost 3 years now, everything went well and they are very responsive and fast whenever I have an issue. Really happy to be with them :)
Elena · 15 July 2023
★★★★★ 4/5
GoogleDealt with Nuvin, friendly and responsive. Great service!
Wilson · 29 July 2019
★★★★★ 1/5
GoogleVery good at ghosting people
Never deliver their promises
Hao · 14 August 2022
Agent replied
I have checked our records and I do not have you registered as a tenant, landlord, buyer or seller and you are also not registered as a customer who has viewed through us. We take customer service very seriously as you can see by our 5 star reviews and so I am very surprised by your your one star review especially as we don't have you registered anywhere. I can only assume that this is a mistake however if you have a genuine complaint please do contact me at kelly.highfield@henrywiltshire.com and I will do everything I can to assist you
★★★★★ 5/5
GoogleMunise has promptly supported me throughout the rental process with very efficient and quality customer service. She has been outstanding, couldn't ask for a better agent!
Jacopo · 4 November 2023
★★★★★ 5/5
View Agents SellerFriendly, reliable and efficient
I was struggling to get any interest in my property and after 4 weeks swapped to Henry Wiltshire dealing with Adam Dockley. Not only is he a really nice guy but he was efficient and kept me up to date at all times. He managed to sell the property in 2 weeks for a great price.
George · 7 April 2017
★★★★★ 5/5
GoogleGreat experience as a tenant. Munise did her best to help me find a fitting property before my last tenancy ends. She's efficient and trustworthy, and always there for us. Would definitely recommend to my friends and colleagues.
马越 · 14 August 2022
★★★★★ 1/5
GoogleNever ever let them manage your property. They use the GBP250 threshold to charge you on random items without informing you in the first place. They quoted GBP 150 to replace a mattress, but charged me GBP 200 to deliver and remove the mattress afterward without informing me in the first place.
Clara · 29 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.