Every review we hold for the Canary Wharf office, from every platform, shown as written. First names only.
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5/5
GoogleGreat service with a friendly touch, phone was always answered promptly, nothing was a problem.
Now in and settled, big thanks thanks to James, Simon, Maisha and the team.
Peter Β· 20 March 2025
Agent replied Β· 19 June 2024
Dear Peter, Thank you for taking the time to post this review. I'm sure you will enjoy the apartment.
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1/5
GoogleUnder their own admission, Fisks doesnβt check to make sure any of the appliances or fittings (like showers and toilets) work before anyone moves inβ¦. Being a landlord myself, that just sounds like an excuse and/or unprofessional. Iβve now been without a working shower for 6 weeks and their response is essentially βπ€·ββοΈ we donβt check that before move in, sorryβ. For anyone reading this, I would avoid Fisks at all costs.
Christian Β· 20 March 2025
Agent replied Β· 20 March 2026
Hi Christian, I do understand your annoyance and it's natural to want to vent your frustration. However, I must correct some of the points you have made. It is not true to state that we do not check apartments before tenants move in. You had a Gas safety certificate, EICR and full inventory and check in before you occupied the apartment. Your shower has an issue with water temperature regulation, its either too hot or too cold. The previous tenant did not report any fault so it is impossible for us to have known about it. You reported the faulty shower to us on the 10th January which was one month from the date of your post not six weeks as you claim. I agree one month is along time but it is not a straight forward fix. We reported the fault to our landlord client on the same day you flagged it and a contractor was instructed on the next business day. The fault was identified on the 15th a quote was provided on the 17th and the landlord provided the go ahead within 3 working days. As you know the replacement part took two weeks to arrive. The contractor attended on the 7th to fit the part but unfortunately further work relating to the pipe was required. The contractor is visiting tomorrow. I would also point out that in addition to the shower you do have a bath so you have not been without means for sanitation. Hopefully all will go well tomorrow.
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5/5
Googlei been working with Fisks for almost 10 years in docklands, with a number of flats here, both leting and selling.
Small agency is perfect, whereas big is just messy . AND i have worked with MANY agencies in this area over the last decade.
Excellent competitive price and value
Fast effective replies
Personal follow up, as they know case by case
Flexible, professional, efficient, effective, top value, fast, works overtime, thinks of original ideas to help out
So what more can i say??
Every agency says they are brilliant and the best, but 80% is not true and just marketing , but here at Fisks, led competently by James , they deliver their promise.
Look forward to working with them in the future, and i would recommend it very much you try them out to and you wont be disappointed .
A Β· 29 July 2019
Agent replied
Andy, Thank you for taking the time to write such a kind review.
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5/5
View Agents LandlordGreat agent
As a landlord we have a chance to have a deal with James who provided an excellent service from the first time.
He was very friendly, reliable, helpful , very professional and good organiser.
So the view of apartment was organised immediately , taking photos and the whole process with his team was easy .
They responded emails quickly . As a landlord I think our relationship will be deeper in the future as they are doing a full management for my apartment.
Yes, I will recommend this agency to my friend!
Vyacheslav Β· 16 June 2016
Agent replied Β· 16 June 2016
Thank you for taking the time to post your comments.
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5/5
View Agents LandlordFisks will persevere for you
I own a 2bed2bath flat in the Landmark Tower and we have been marketing it both last summer (when we took on a 6-month let) and then again from the beginning of this year.. Both times Fisks ended up missing out on the business as other agencies had more success with the clients they had provided but both times Fisks never ceased in their enthusiasm to help us and they provided a steady flow of viewings which always came with a detailed update back to us so we always felt in good hands with them and I would recommend their perseverance to anyone (in particular Peter Smith) so do be sure to include them in your shortlist.
SM Β· 26 February 2016
Agent replied Β· 1 March 2016
Many thanks for your feedback and review.
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5/5
View Agents LandlordNO questions the best agency on the IODogs!
I've currently 3 flats on the isle of Dogs and had one since 1989. We have tried a number of agents over the years, many that are probably out of business a long time ago.
Fisks have consistently come up as an excellent agent.. A couple of times I tried to find another agent, to effectively compare the market and on each and every attempt I've really struggled with the classic, estate agent mentality and people that really don't know their market who move on after a year or two. I've been working with James and his team for almost 10 years now and no longer bother to look around.
Without question they are the best. This is a completely impartial review, I've done this off my own back, as hard work and honesty needs regarding and as a landlord I understand the difficulty in finding a good agency. I will copy this text to one more site but no others, and anyone is welcome to find me to corroborate my opinion (and check that I am real)- Mike Mew the Orthodontist.
Mike Β· 21 September 2015
Agent replied Β· 23 January 2017
Mike, Thank you for those kind comments.
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5/5
GoogleFisks London were very helpful in buying my flat. Would highly recommend them for a smooth purchasing experience.
Bailey Β· 20 March 2025
Agent replied Β· 20 March 2026
Thanks Bailey. I hope you enjoy your new home.
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5/5
GoogleJames was really helpful with the purchase of my flat!
Benjamin Β· 20 March 2025
Agent replied Β· 19 June 2024
Thank you Benjamin. It was a protracted process but we got there in the end!
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5/5
GoogleJames and Martin were a pleasure to work with on the purchase of our first home in the UK. They walked us through the process with good communication and were always available for any questions we had. We knew that we were in good hands β¦
Ran-YuanRuen Β· 22 April 2023
Agent replied
Ran, Thank you so much for this review, and thank you for your patience during the conveyance I know it dragged on a bit! I'm sure you will enjoy the apartment.
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5/5
GoogleMartin and James did a great job with the sale of our flat. From the moment we first connected, you could tell the level of involvement and energy they would bring to the service, all the way through to completion. In comparison to our β¦
D Β· 22 April 2023
Agent replied
Thank you for taking the time to post this review. When one enjoys their work, it makes it easier to bring a postive energy and enthusiam to the role. This typically benifits the client. I am very pleased that you are happy with our service.
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5/5
GoogleAlways helpful, attentive, and responsive. Thanks to James and your team for helping us get into our flat, communicate with our landlord, and ensure all is in place for pleasant living.
M Β· 20 March 2024
Agent replied Β· 20 March 2026
Thank you for taking the time to post this review. I'm sure you will enjoy living in the apartment.
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5/5
GoogleFisks London team has been amazing and helped make my rental search a seamless one. From the initial search and viewing with Simon and Zoe, through to the referencing, contracting and move-in process with Maisha and Lubna - the team is always professional and promptly responds to any queries. I would highly recommend their services.
Hoang Β· 23 March 2025
Agent replied Β· 17 January 2026
Dear Hoang, I'm very pleased to read this. I hope you enjoy your new home.
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5/5
GoogleI was a first time buyer and I am really happy with the service delivered by Martin and James and the way they handled all my queries. β¦
Patricia Β· 22 April 2024
Agent replied Β· 30 September 2023
Dear Patricia,
Thank you for taking the time to post these comments. The sale and purchase or property in the UK can be time consuming and stressful. I'm glad you had a positive experience with Fisks. I'm sure you will enjoy living in your new flat.
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5/5
GoogleFisks has been an effective and reliable agency, and my experience with them was excellent. Maisha, our main point of contact, was consistently helpful, friendly, and professional. Above all, the team was highly responsive, and any issues that arose were addressed promptly and efficiently. Thank you all for your work!
Nissam Β· 5 May 2025
Agent replied Β· 17 January 2026
Dear Nissam, Thank you for posting this review. Typically estate agency reviews are about sales people, so its terrific that you have mentioned Maisha because Property Managers work very hard and are not always appreciated by tenants. Thanks again.
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5/5
GoogleI had a very good experience with them. No offence, but many estate agents tend to be mean. But here I had a completely different experience. Very nice people. Martin was super friendly and chilled. Maisha and Lubna were very supportive. β¦
Shahriyar Β· 22 April 2023
Agent replied
Thank you for posting this review. At Fisks London we have always taken a consultative approach to our interaction with our customers and clients. I am very pleased that you recognized the positive difference between us and our competitors.
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5/5
GoogleI had an excellent experience with William during my moving process into my new flat. His exceptional assistance and support made the transition smooth and hassle-free. He went above and beyond to ensure all my needs were met and any concerns were promptly addressed. William's professionalism, friendliness, and dedication truly stood out, making my move an enjoyable and stress-free experience. I highly recommend his services to anyone in need of a reliable and efficient estate agent.
Muhammad Β· 20 March 2024
Agent replied Β· 30 September 2023
Dear Muhammad,
Thank you for taking the time to post this review. I am very pleased you had a positive experience with Fisks London.
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5/5
GoogleI have had the pleasure of knowing and working with Fisks since 2011. They are an exceptionally professional and reliable company, demonstrating the highest level of care and commitment to their clients. In my view, Fisks stands unrivaled in the E14 area, offering outstanding service at fair and competitive prices.
Anton Β· 20 March 2025
Agent replied Β· 24 October 2024
Thank you for sharing your experience. The entire team are very pleased to read this. We recognise that our service levels are our point of difference.
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1/5
GoogleIs the most awful and unprofessional real estate agent in London. Do not trust them.
They have a reason to have 3.8 in google. Please read all the review and you will see
Santa Β· 19 September 2025
Agent replied Β· 17 January 2026
Dear Santa, I have checked our software and there is no record of any rental applicant, sales applicant or tenant with your name. Could you kindly expand upon your grievance?
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5/5
GoogleWe had a great experience renting with Fisks. Despite the company being small, everyone possesses a high level of professionalism and responsiveness. We did not have any issues during our tenancy and would recommend their services to anyone. Special thanks to James, Martin and Lubna for their help.
Catalina Β· 20 March 2022
Agent replied
Catalina, Thank you for this review.
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5/5
GoogleAmazing experience with James and his team at Fisks. Have rented flats with Fisks for years with great service, but when selling the property, they really came into their own and helped handle all the ins and outs of a property sale - and managed to navigate the process for me clearly and concisely.
Lewis Β· 20 March 2020
Agent replied
Dear Lewis, Thank you for taking the time to write this review. Its true agreeing a sale is only half of the job it takes a lot of work to get to an exchange of contracts!
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5/5
GoogleAlways helpful, attentive, and responsive. Thanks to James and your team for helping us get into our flat, communicate with our landlord, and ensure all is in place for pleasant living.
Bunny Β· 8 July 2023
Agent replied Β· 29 July 2023
Thank you for taking the time to post this review. I'm sure you will enjoy living in the apartment.
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5/5
View AgentsExcellent service from Fisks for both letting and selling
We have been dealing with Fisks for many years, using their letting services. They have always been professional and cooperative and understanding of our requirements. We commend Lubna Bashir for ongoing assistance.. We have recently used their sales department and found James Pring to be professional in every way. Debbie & Robert Charkham
Deborah Β· 22 January 2016
Agent replied Β· 5 February 2016
Many thanks.
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1/5
GoogleHad very bad experience during our last tenancy. They Will never help in getting things done from landlord in case of any non functional item , second during vacating they charge more amount even for no damage to property. They simply charge lots of money even try to hold the deposit. I would prefer not to go from them to rent house.
Sonia Β· 20 March 2024
Agent replied Β· 21 March 2024
Dear Vijaykumar and Sonia, I'm aware that you do not agree with the deductions that our landlord client has applied to the DPS to claim from your deposit. You must accept that the correct process is being followed. The deposit is protected with the Deposit Protection Service, and evidence from both sides has been presented. The DPS will make a final ruling on the landlords claim.
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5/5
GoogleIβm so glade to rent a flat from this estate agents.
They are very professional and responsive. Specially thanks to James for his professional service and helped me a lot. Also thanks to all team members.Martin,Lubna and Hugh.
Highly recommended to every one
Masood Β· 20 March 2021
Agent replied Β· 19 June 2024
Dear Masood, Thank you for taking the time to write this review. I' m very pleased you are happy with our service and the apartment.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.