Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFabian has been an absolute super star…
Fabian has been an absolute super star at helping us to rent out our property in Kensal Rise. He provided outstanding service throughout, made the whole process very straight forward and communicated very clearly what was required. It was a pleasure to work with him and I would recommend everyone to use Fabian, Winkworths and their great team, they were very efficient and got the job done quickly and effectively. Fabian found excellent tenants for our flat within 24 hours. Special thanks also to Aaron and Stanislava for all of their assistance and patience throughout. Highly recommend.
Omar · 20 April 2022
Agent replied · 23 October 2024
Thank you so much for your kind words, Omar. We really appreciate you taking the time out to share your experience with us, and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleI have worked with Winkworth Kentish Town for many years, as a buyer, seller and landlord, and always had a very good experience. Recently I sold a small two-bedroom flat in Tufnell Park. Clive and Shifa were helpful, pleasant, efficient and professional from start to finish, finding a buyer within a week, securing a good price and guiding the process through to completion. I have always felt I was in very good hands with the KT team and highly recommend them whatever your property needs.
Davina · 24 August 2024
★★★★★ 5/5
TrustpilotKentish Town Winkworth - Great experience…
Had a great experience with Winkworth in Kentish Town. Without the hard work of Clive, I think my flat purchase would have fallen through. Would definitely go with them again. Always attentive and polite, and most importantly, always answered the phone.
Aydin · 12 March 2026
Agent replied · 27 May 2026
Thank you so much for your kind words, Aydin. We really appreciate you taking the time out to share your experience with us and we agree, Clive at Winkworth Kentish Town is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
Trustpilot7monts no fixing roof leak
They never solving problems.... 0 respect to tenats they are just nice liars it's 7mothns raining into the room, they check it and said it's only raining inside when the rain is stronger, so I'm still using bowls for water for 7 months. Boiler is broken now they made a appointment and didn't come over. When My girlfriend called them they said you have been contacted and informed that we come on evening... Nobody called us. Now they made appointment after week, so you can live without heating.. olso they just coming to check not to fix it....
Darius · 29 March 2021
Agent replied · 23 October 2024
Afternoon Darius. Please can you provide more information so that someone can investigate your claims? Thank you in advance. Kind regards Winkworth Client Relations
★★★★★ 1/5
TrustpilotNot great at check out
Crap for some tenants. We’ve had nothing but drama after attempting to break the lease.
Kaye · 3 September 2026
Agent replied · 24 September 2026
Good morning,
Thank you for your review. We did ask for some further information, as we've been unable to locate your details on our system and you haven't advised which office you've been dealing with. As we haven't yet received a response, we're unable to look into this matter further at this stage.
If you could get in touch with the missing details, we'd be happy to help resolve this for you.
★★★★★ 1/5
TrustpilotComplete waste of time
Complete waste of time. Was trying to rent a flat through Winkworth and was hounded by the agent for an offer. Put the offer in and turned down other flats. Over a week later was told to go look elsewhere. Highly unprofessional and wouldn't use it recommend them for renters.
Blah · 10 August 2026
★★★★★ 5/5
TrustpilotAn excellent service all round!
An excellent service all round!Nadine Aucamp was wonderful all the way through the sales process of my property. She was especially excellent at keeping in touch with the buyer's and other solicitors down the chain so that I was kept properly informed of the progress of my case. To be honest, I found her a lot more helpful and clued up on what was going on than the solicitors themselves!
Marco · 14 July 2022
Agent replied · 23 October 2024
Thank you so much for your kind words, Marco. We really appreciate you taking the time out to share your experience with us, and we agree, Nadine is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleWe have had a very good experience selling our mothers house through Clive and Shifa at Winkworth.
The asking price chimed with our own feelings and the process moved very quickly from first viewings to first offer: a matter of days!!
Their combined experience over quite a long period of time was very helpful in getting this to Completion.
All in all, it has been a very positive journey and we would be more then happy to recommend Winkworth to anyone wanting to sell (or buy for that matter).
Alexander · 16 December 2025
★★★★★ 1/5
TrustpilotThe A.I. Slop of Estate Agents
Use AI to “enhance” images of listings. Be careful by enhance they mean completely changing the the structure and size of the home. What a waste of time.
Malcolm · 27 May 2026
Agent replied · 24 June 2026
At Winkworth we are always disappointed to receive a review such as yours Malcolm, and we are sorry to hear of your personal experiences.
All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly.
Thank you in advance.
★★★★★ 5/5
TrustpilotReece and Tim of Winkworths Woking have…
Reece and Tim of Winkworths Woking have been amazing, I have been having problems with my solicitors on a property purchased through them. They have gone above and beyond for me and after 7 long months they have helped the situation along tremendously.
Lynda · 17 September 2026
★★★★★ 5/5
TrustpilotBest estate agent rental experience ever!
After speaking to multiple different Estate agents it's much of the same from everyone but Winkworth were different. Immediately I was listened to and my requirements taken into consideration. I worked with Fabian to find the home I recently moved into. He excelled. I didn't have to drag myself around unsuitable properties and he was the right balance of informative and patient. I didn't feel like I was being pushed into anything nor was I bombarded with endless emails of properties that didn't suit my requirments. It was actually a pleasant experience!
Lee · 21 March 2024
★★★★★ 5/5
TrustpilotShaun Blackstock - Best Lettings Negotiator !!
My great experience with Winkworth was 100% thanks to Shaun Blackstock. He was experienced and knowledgeable about the area, was super informed about the property and answered all of our questions and more. Additionally, he was very personable and made our experience run very smoothly. Best Letting Negotiator I have had the pleasure of interacting with.
Alicia · 22 September 2023
Agent replied · 23 October 2024
Thank you so much for your kind words, Alicia. We really appreciate you taking the time out to share your experience with us, and we agree, Shaun is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotWorst service by a mile
Oh dear, I dont even know where to start. We signed the agreement end of June to move in one month later. We stipulated several times in the email correspondences that we wanted to come in to see which furniture and items we wanted to keep and which to toss. The day of the move in happened, and we never received a response to our queries. When we moved in, we were then told that we had not specified in the contract, which items to get rid of (we specifically wrote in the contract: to be specified later, hence why we needed access to the flat prior to moving in). It was a hassle to get the woman to cooperate and she kept saying we hadn’t agreed on this (numerous emails/contract was not enough proof, but I doubt the lady had a law degree specialising in contract law or even just a functioning brain). Ah well!!! After several unpleasant calls, we finally managed to get approval of moving the items and have the larger items removed by a company. But boy oh boy that was a struggle. After having moved in properly a vast majority of the things listed in the contract hadn’t been fixed ie. Heating was broke, cabinets broken, extractor fan broken, windows dirty etc etc. And we even had to throw out 6 large boxes of CRAP, which the agency said was at our expense. Items included: old shoes, belts, broken kitchen units, bondage kit (WOOOOH.. What a surprise), filthy storage room with empty shoe boxes, broken fans, blood stained linen, dirty old pillows and blankets and numerous other fairly disgusting items. We have now asked quite a few times, when we can expect to have fans, toilet flush, extractor fan, broken cabinets, heating etc fixed and we are still awaiting a reply to this. It has been 7 business days since we moved in, so I do hope it gets sorted soon. All in all, TERRIBLE SERVICE!! I wouldn’t recommend.
Kat · 29 July 2020
Agent replied · 23 October 2024
Hi Anne, We're sorry to hear of your experience here. Please contact us, clientrelations@winkworth.co.uk, so that we can investigate this for you.
★★★★★ 2/5
TrustpilotI am very deeply disappointed!
We've been with the agency since 2017th. We've been having problems with the very old boiler since the end of 2018th and up until now we have had Engineers coming for that boiler around 20 times. We were promised a permanent solution, that never happened. Now we have been left without hot water for 2 weeks, starting 3rd. There were many apologies and promises over the last two weeks but no action upon. Not to say they are well aware we have a vulnerable child at home (how do you manage personal hygiene in times of pandemic with a heart diseased child at home?) AND we offered to help if Landlord doesn't want to invest in resolving the issue. Just a note: Landlord is local home owner and is not paying mortgage on the property we rent, the house used to belong to grand parents.Although there are some very kind people working in the company the company on overall isn't what it should be.I am very deeply disappointed!One upset mum xx
Silviya · 4 May 2020
Agent replied · 23 October 2024
Hi Silviya, thank you for bringing this to our attention. We're sorry we didn't meet your expectations here and would like to find out what happened. Please contact us at clientrelations@winkworth.co.uk in order that we can investigate further.
★★★★★ 1/5
TrustpilotVery rude agent
Very rude agent, i think their name is Maggie. Was very unhelpful and rude.
Diana · 22 August 2026
Agent replied · 24 September 2026
Good morning,
We are sorry to hear that you have had a bad experience with Winkworth. I am afraid I cannot find you on our system. Please advise what office you booked the viewing with ?
★★★★★ 5/5
TrustpilotGreat team
Everyone that I dealt with at Winkworth was personable, professional and dedicated to service. I was impressed with the dedication of the agent who showed me properties (Fabian Bachelor) He supported me in finding my new home.
Pauline · 28 February 2026
Agent replied · 27 May 2026
We’re delighted to hear you had a 5-star experience at Kensal Rise & Queens Park Winkworth office, Pauline. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
TrustpilotExcellent service from Thomas!
I recently purchased a flat through Winkworth - Thomas was my estate agent and was fantastic throughout. It ended up being quite a long process and Thomas was great at chasing up the solicitors and helping to move the purchase along. He gave great recommendations for a homebuying survey and was really helpful on both viewings - would highly recommend. Thank you Thomas!
Kp · 6 December 2022
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleThe sale of my house was a breeze. Everything was explained to me and Winkworths were so professional. They were always available to answer any questions and dealt with viewings and surveyors and I didn't need to do anything. Great service from them. Highly appreciated and recommended.
Geraldine · 10 June 2025
★★★★★ 5/5
TrustpilotGreat customer service
The whole team have been great at finding a buyer for our flat. They kept us regularly up to date and shared honest feedback. Nicola was great in the after sales process and pushing through to exchange with the buyers. Would highly recommend if you are selling or buying a property.
Lauren · 30 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleThe best estate agents I have ever dealt with! I had been looking for over 2 years and so many estate agents can be so awful but I Shifa was honestly the best. Incredibly helpful, trustworthy and always had my best interests at heart. He …
Laila · 17 June 2025
★★★★★ 1/5
GoogleAndrew Souber did not promptly transmit our offer to the sellers while we were the only buyers. When he did several days later, other buyers had been found, which started a budding contest. I only have a partial email trail of this (part of this was on the phone) otherwise I could have sued for damages.
We also didn't trust Andrew from the start. He did not show up to our initial visit and then insisted on showing us the flat himself after making the offer to guarantee his comission.
Louis · 16 October 2024
Agent replied · 23 October 2024
We are sorry to learn of your view relating to a matter in February 2023 and are open to discussing this matter with you further. Please contact us at jwilkinson@winkworth.co.uk
★★★★★ 5/5
TrustpilotWinkworth is definitely a really…
Winkworth is definitely a really reliable agency, I highly recommend their service.And I also want to thank Marika, she has been nothing but amazing to us, always prompt to assistant us with any question, she's very professional and also very friendly, and I'd recommend her to anyone that I know. Thank you Marika a lot, for all the support during the whole process.
Wesley · 7 October 2022
Agent replied · 23 October 2024
Thank you so much for your kind words, Wesley. We really appreciate you taking the time out to share your experience with us, and we agree, Marika is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotLooking for a tenant? Don't hire Winkworth.
If you're an owner looking for a tenant, go elsewhere.
Pat · 26 August 2026
Agent replied · 24 September 2026
We have asked for more information as to which office this relates to so that we can provide a response.
★★★★★ 5/5
TrustpilotWe worked with Winkworth Kensal Rise &…
We worked with Winkworth Kensal Rise & Queen’s Park for over 7 years managing and letting our property, and the experience throughout was consistently excellent.
Adam · 11 May 2026
Agent replied · 27 May 2026
We’re delighted to hear you had a 5-star experience at Kensal Rise & Queen's Park Adam. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
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