Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleUnscrupulous and Shady. Spend hours researching and doing leg work on a property only to find guide price is raised by over a hundred percent on auction day. No problem if you want to price it that high, but why waste my time and resources enticing me at an unrealistically deflated price in the run up? Often properties that listed with this company are bought months prior to auction at prices much higher than guide,. A check of zoopla will confirm this. The guide price is nonsense. They are Cowboys, wasting people’s time. Will no longer use.
Jeb · 24 October 2021
★★★★★ 1/5
GoogleCalled McHugh & Co to check if they had received my pre-auction offer for a property (£5k over the guide price set) and it was answered by a rude person called Marino - he basically laughed at my offer and refused to even send it to the vendor because he said "there was no point" - he took it upon himself to decline my offer. I made my offer based on the reserve price. Why set low prices and waste peoples time? NOT WORTH DEALING WITH THIS JOKE AUCTION!
S · 24 October 2021
★★★★★ 5/5
GoogleI had attended McHugh & Co auctions a couple of times as a potential buyer but unsuccessful but had been very impressed with their service. So I was happy to use the company again. I have not been disappointed when I engaged their services to auction a property. I had an amazing professional support from Marino Costi my contact person. He was very patient and listened to my numerous concerns and challenges and delivered a successful outcome.
Well done to you Marino and your amazing team. Thank you.
Irene · 24 October 2021
★★★★★ 5/5
GoogleCannot thank Paul Buchanan enough. He went above and beyond to help me over the last few days and I will be forever grateful
Kelly · 24 October 2022
★★★★★ 5/5
TrustpilotGreat company
Great company. Really good website
JustAnswer · 12 December 2025
★★★★★ 1/5
YellMcHugh & Co: Rude staff and FAKE prices - don't be fooled!!
Called McHugh & Co to check if they had received my pre-auction offer for a property (£5k over the guide price set) and it was answered by a rude person called Marino Costi - he basically laughed at my offer and refused to even send it to the vendor because he said "there was no point" - he took it upon himself to decline my offer. I made my offer based on the reserve price. Why set low prices and waste peoples time? NOT WORTH DEALING WITH THIS JOKE AUCTION!
SawsH · 5 July 2021
★★★★★ 5/5
GoogleShemsi is really professional and friendly. He always makes himself available to answer every question or problems I have regarding the property. Couldn’t be happier with my new home! :)
Sabelle · 24 October 2021
★★★★★ 5/5
GooglePaul at McHugh and co. was a great help in chivvying the various parties in the sales process along to keep things on track, and even when faced with issues beyond his control, remained very communicative, helpful and professional to ensure we reached a positive resolution. He also went out of his way on a number of occasions to let various surveyors / us as buyers in to the property to complete final checks. Thanks for your efforts.
Tom · 24 October 2021
★★★★★ 5/5
GoogleMy experience with McHugh&Co has been great so far. Shemsi has been super helpful and efficient throughout the whole tenancy process, replying to my concerns and questions promptly. Definitely recommended!
Agustina · 24 October 2021
★★★★★ 1/5
GoogleGood auctioneers for the sellers.
Buyers need to do full diligence and should aim to achieve 15% less price in comparison to the average market price.
Vee · 24 October 2023
Agent replied · 23 October 2024
Thank you for your feedback. We agree that when purchasing a property buyers should do their due diligence.
McHugh & Co.
★★★★★ 5/5
GoogleMe and my partner recently rented a flat through McHugh & Co, would just like to say thanks to Shemsi for his help throughout the process. Would definitely recommend!
Lis · 24 October 2021
★★★★★ 5/5
GooglePolite friendly and extremely professional
Marino Costa was brilliant
Richard · 24 October 2023
★★★★★ 5/5
GoogleWe're in the final stages of purchasing our new home through McHugh & Co. Exciting times. Thanks to Paul for his efficient and super helpful approach throughout.
Vaughan · 24 October 2021
★★★★★ 5/5
Google10/10 service from the lovely Shemsi, really friendly and helpful. He’s made my moving process really enjoyable, thank you so much Shemsi you are a star!
Jasmyn · 11 December 2021
★★★★★ 5/5
TrustpilotI just sold my property with McHugh &…
I just sold my property with McHugh & Co, and I couldn’t be happier! They exceeded my expectations and got me a fantastic price. I highly recommend them!
Mariia · 14 February 2025
★★★★★ 5/5
GoogleHad a really great experience renting with McHugh & Co. From the initial viewing right up until move in date, the team were always on hand for any issues or queries we had. Shemsi in particular was very good to us, responding almost immediately whenever we needed him - even when he was on holiday!
Ellie · 24 October 2023
★★★★★ 5/5
GoogleThank you to Paul Buchanan, he went above and beyond to help and support me with my auction purchase. Fantastic service thank you so much Paul.
Line · 24 October 2021
★★★★★ 5/5
GoogleShemsi is amazing. Such a nice guy, super helpful, went out of his way to really answer all of my questions and was super patient.
Robert · 24 October 2021
★★★★★ 5/5
GoogleVery professional and amazing service. I dealt with Shemsi. He was extremely helpful and professional. Very happy I went with McHugh & Co. Highly recommended.
Veronica · 24 October 2021
★★★★★ 5/5
GoogleMchugh’s were brilliant!
Quick and helpful response at all stages.
Marino Costi was particularly good. An excellent negotiator.
Really I can’t recommend Mchugh’s strongly enough.
Gavin · 24 October 2021
★★★★★ 5/5
TrustpilotGreat online bidding system
McHugh & Co's online bidding system is simply fantastic! It made the entire process effortless and enjoyable.
Their platform is user-friendly and intuitive, allowing me to navigate through property listings without any hassle. The real-time updates on bidding activity kept me engaged and excited.
Thank you, McHugh & Co, for making online bidding so easy and enjoyable!
Robby · 19 July 2023
★★★★★ 1/5
GoogleIf I could choose 0 star for review i would have! Unresponsive, even ignoring my many requests for a flat to buy and they keep sending me the SAME flat ad over and over again. Totally inconsiderate of people genuinely looking to achieve their project.
Anya · 24 October 2020
Agent replied · 23 October 2024
Hi Anya. Can you please e-mail me personally with the communication you have received from us? We have not received any requests from you or have any knowledge of e-mailing you in the past. My e-mail is sean@mchughandcompany.co.uk. Thanks, McHugh & Co.
★★★★★ 5/5
GoogleThank you Paul for all your help and advice!
Prompt at answering all my questions and helping me make the right decisions for myself!
Tina · 24 October 2021
★★★★★ 1/5
GoogleI called this morning 25/11/21 to inquire about a property in the auction and the bloke who answered the phone was incredibly rude and arrogant, it was as if he was too busy to take the call and could not wait to get off. I will definitely not be buying any property from them. Manners and politeness go a long way in any business.
Mohammed · 24 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
