McHugh & Co Camden reviews

★★★★★ 1/5

Google

Very shady. I rang today to ask very straightforward questions about a property and was told in a very condescending way that they only sell properties and don’t know anything about them (?). Did my own research and found that such property had been sold a couple months prior and assume was being put at auction to get some extra money. Again, when questioning this, I was advised by an arrogant guy that he didn’t know and wasn’t his business to know (isn’t this literally his job?). They are either clueless and incompetent, or fraudulent. Either, keep clear.

Ulisse · 28 December 2023

★★★★★ 1/5

Google

Worst auction company, biggest money making scam ever They will state the auction will end at an specific time, then they keep adding time to every auction to make more money and keep getting more bids Avoid this auction company if possible

Leah · 26 April 2024

★★★★★ 1/5

Trustpilot

Sadly Unable to sell property bought…

Sadly Unable to sell property bought through McHughs due to negligent legal work

Anna · 15 April 2026

★★★★★ 5/5

Google

With thanks to Paul for incredibly professional and efficient service, genuinely considerate and helpful at all stages to make the process really smooth. Highly recommend McHugh and Co and with particular thanks to Paul, will certainly be delighted to recommend their services and would not hesitate to look to them again in the future.

Philippa · 24 October 2021

★★★★★ 5/5

Google

Fantastic experience with McHugh & Co. They were always contactable during the letting process and helped with all our requests. Samuel was very helpful and has set us up with a great property!

Anton · 24 October 2023

★★★★★ 1/5

Trustpilot

Beware of the small print when buying a…

Beware of the small print when buying a property through this company.I spotted the additional £650 legal pack cost & also saw the £1000 Buyers Fee, but missed Clause 15 on their Special Conditions, which covers an additional £4750 Sellers Fee as well.This Sellers fee is NOT clearly visible on their auction site & I feel is a disgraceful omission.Buyer Beware, as they say

Stephen · 15 June 2022

★★★★★ 5/5

Google

Rented a property for 2 years with McHugh & Co, they were a great estate agent and helped me find my perfect rental property. Thank you to Shemsi for your help.

Danielle · 28 November 2023

★★★★★ 5/5

Google

I had a fantastic experience working with McHugh & Co as my estate agent in London. Their level of service was outstanding, and their communication was top-notch throughout the entire process. From the very beginning, they took the time to understand my needs and preferences, organizing viewings that perfectly matched what I was looking for. They were always available to answer my questions and provide prompt updates. Their knowledge of the London property market was impressive, and they provided me with detailed information on each property I considered. I appreciated their honesty and transparency, which created a strong sense of trust. McHugh & Co's dedication and personalized attention truly set them apart. They guided me through negotiations, offering valuable advice and ensuring I got the best deal possible. I highly recommend McHugh & Co to anyone in search of a reliable, knowledgeable, and client-focused estate agent in London. Their professionalism and exceptional communication made my experience enjoyable and successful. Thank you, McHugh & Co, for your outstanding service and support!

Ram · 24 October 2023

★★★★★ 5/5

Google

Rented an apartment through this agency and had a great experience. Shemsi was consistently responsive and helpful, addressing all our inquiries promptly. Highly recommended!

Mateusz · 27 March 2024

★★★★★ 5/5

Google

We've had a great experience with McHugh & Co. A big thank you to Paul for all your help, communication and making the rental process so easy. We've found a great flat, and would readily use McHugh & Co in the future.

Eddie · 24 October 2022

★★★★★ 1/5

Google

The rudest receptionist on the planet who just answers bluntly refuses to tell you any information just tells you to check the website which if you’d have been able to easily access the information you wouldn’t have called. What kind of company selling property has a woman like this on their phones speaking to potential customers

Sapphire · 3 December 2024

★★★★★ 5/5

Google

Dealt with Marino Costi and the service was exceptional! Only auctioneers I’d ever use in the future. Great service all around.

Manrik · 26 April 2024

★★★★★ 5/5

Trustpilot

Great experience throughout

Great experience throughout. The knowledge of the team is impeccable and they were able to guide me through the process of bid and sale. They offer great selection of lots and when asked any questions regarding fees etc these were very clearly explained which is great! I am a first time bidder and would definitely recommend! :)

Sophie · 26 October 2024

★★★★★ 5/5

Google

Shemsi was our estate agent and he was a pleasure to communicate with and always reliable whenever we needed him. Very professional and always looked out for us.

Neel · 24 October 2023

★★★★★ 5/5

Google

We were so pleased with our experience with McHugh & C when buying our property. Paul Buchanan was so genuine and we felt so comfortable with him from the beginning. We have been so impressed with our experience we'd be happy to recommend them to any one.

Lukia · 24 October 2021

★★★★★ 5/5

Google

Marino was a pleasure to work with. Very knowledgeable, professional and responsive. Made the whole process very easy. Highly recommended

Gerty · 27 March 2024

★★★★★ 5/5

Google

Marino provided a very good service for helping to sell my property.

Steve · 16 February 2026

★★★★★ 1/5

Trustpilot

Highly misleading auction guide prices

Their auction guide prices are dramatically undervalued - every lot in today's auction has attracted considerably higher results than the guide price. The guide price for the one I was interested in was increased by the auctioneers less than 24 hours before the auction began. Thankfully I hadn't invested any money in solicitors, etc... Such practices makes me think they're undervaluing their guide prices just to get people's attention. Wish I'd read the negative reviews on here before registering as this is not an isolated incident. Don't waste your time unless you're willing to spend considerably more than the guide price. Buyer Beware!

JD · 23 May 2023

★★★★★ 5/5

Google

Shemsi was absolutely amazing. Very easy and reliable to contact and also very helpful with any problems/questions that we had. Would highly recommend his services.

Rahul · 24 October 2023

★★★★★ 5/5

Google

This is the first time I used McHugh and Co to act on a sale for me. I dealt with Marino who was helpful and called or emailed with regular updates and provided feedback prior to the auction. Thank you I will be back.

Stratos · 24 October 2021

★★★★★ 5/5

Google

We have gone through Mchugh many times and the service provided is always brilliant. Shemshi in particular is always of help and willing to help, prior and post completion.

Sami · 23 August 2025

★★★★★ 5/5

Google

Sean was really kind and helpful with me, so i was really happy about my first experience in the field of auction sale. He followed me step by step and was great. He answered to all my question really fast and precisely. :-)

Alessandra · 24 October 2021

★★★★★ 1/5

Trustpilot

McHugh prefer to remove negative review than deal with them sadly

Sadly the earlier review regarding government row in enfield was removed - very shoddy listing that resulted in lots of bargain hunters breaking into the garden and the listing was very misleading - not a trustworthy company sadly as they then went to have the review removed rather than deal with it

Amanda · 24 October 2024

★★★★★ 5/5

Trustpilot

Knowledgeable, professional, responsive

Marino was knowledgeable about auction processes and the market, was professional and responsive throughout. Highly recommended

Aall · 23 March 2024