5/5
GoogleThey provided an exceptional experience with their professionalism and clear communication. Their team was responsive, knowledgeable, and made the entire process seamless
Trusted Agent profile · Camden
McHugh & Co Camden reviews
★★★★★
299 reviews across 2 platforms
71 Parkway, Camden Town, London, NW1 7PP, NW1 7PP
McHugh & Co's office in Camden, at 71 Parkway, is rated 4.0 out of 5 across 299 reviews on two platforms, including 251 Google reviews rated 4.3.
Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Google1/5
GoogleOne of the most expensive, dodgy and terrible property auctions in the Uk ! They would trap you and put you in huge financial problems and the customer service is extremely awful! Please stay away!
Agent replied · 8 January 2025
Buying a property at auction is a commitment. We encourage all purchasers to carry out their due diligence before bidding at auction to understand the contract they are entering into and the responsibility that entails. We have many satisfied buyers and sellers who praise us on our customer service and hard work and therefore we strongly disagree to your comments. McHugh & Co.
5/5
GoogleVery professional and efficient auction company I’ve ever dealt with. Highly recommended
5/5
GooglePaul was incredibly helpful and went over and above to answer any of my questions. Highly recommend
5/5
GoogleSuper efficient, professional and friendly. Answered any question I had promptly and with no fuss. Thank you Paul!
5/5
GoogleIt was the first time I had rented a property and Shemsi at McHugh proved to be a friendly, efficient and trustworthy guide. Everything promised was delivered and at a very competitive commission. Shemsi deserves a five star rating!
5/5
GoogleMarino Costi handled my sale at McHugh & Co....It was a sale of my freehold to a property. I thought it would be a bit tricky but no! Very straight foward. Obiviously I am not a 'seasoned' property seller but I was talked through the stages really clearly. Very pleased indeed & the price I recieved was more than double of what I expected! Thankyou
5/5
GooglePersonal advice and professional pricing of my hard to sell property. James McHugh got it done at the last auction. Highly recommend to other property owners.
5/5
GoogleVery professional and helpful service. We bought an auction property outside of the auction process so it was a more complicated transaction but Marino (member of the McHugh team) worked with us daily to help get it across the line - couldn’t have asked him for a better service and the end result is both ourselves (buyers) and seller are very happy. Thanks
5/5
TrustpilotGreat experience throughout
Great experience throughout. The knowledge of the team is impeccable and they were able to guide me through the process of bid and sale.
2/5
GoogleI only give two stars for the good range of properties, this company is one of the worst for advertising auction properties at a price well below market value just to attract interest, then hit the unsuspecting buyer with very high fees, typically 2.75 percent of the purchase price, BEWARE ! read the small print.
5/5
GoogleThe whole process was very easy and simple and dealt with very professionally. Special thanks to MARINO COSTI because of his quick responses and make the whole procedure simple. 5*
5/5
GoogleExcellent service throughout. Attentive and good communication from start to finish when buying our property. Shemsi really helped move the process along smoothly and was always available answer questions when needed. I would 100% recommend their services. Thank you!
1/5
GoogleArrogant, rude, bored to be taking the call. I spoke to 3 different men, I asked for their names. They were all as rude and unhelpful as each other.
Agent replied · 24 October 2024
I can only assure you and everyone else that the team give a great service to all our customers. As you can appreciate, we can all have moments where we cannot give 100%. If myself or my team can help you with a query now or in the future, please contact the office on 0207 485 0112 or e-mail sean@mchughandcompany.co.uk - Thank you. McHugh & Co.
5/5
GoogleDespite us troubling them more than normal they were so helpful and cooperative, really a great experience and far better than some other agents we’ve dealt with… if you have Shemsi looking after you then you are in good hands.
5/5
GoogleToday I completed on sale of my flat. My estate agent was Shemsi. I can’t recommend him highly enough. Very professional at the same time very friendly. Could call him anytime and he would always resolve any issues I had
5/5
TrustpilotFirst time house buyer
First time house buyer. Easy to understand legal pack. Kept informed and up to date throughout the entire process.
5/5
GoogleExcellent, honest and friendly advice from Marino Costi, who dealt with the auction sale of my garage. Great communication throughout and kept updated. Thoroughly recommend.
Agent replied · 8 January 2025
Thanks a lot. McHugh & Co.
5/5
GoogleOur agent ( Shemsi) has been a great communicator in our tenancy and has made a great effort to get any issues sorted when raised to him. So far a great and seamless experience , would recommend!
1/5
GoogleStaff at this office are rude and arrogant, uninterested in their jobs. Called twice, they were not willing to talk!! Waste of time, never again.
Agent replied · 24 October 2024
We encourage our staff to provide a high standard of service and can only apologise that you felt your expectations were not met. If you have any queries now or in the near future, you can e-mail myself directly sean@mchughandcompany.co.uk, McHugh & Co.
5/5
GoogleTop class service with competitive fees & fast process. The sale was much easier than a conventional estate agent, and the service from Marino Costi (Senior Valuer) was outstanding.
5/5
GoogleMCHugh’s was a great find. We have been using them to let our property for a few years now. The service is great, always professional but very personal too. Our tenants have been happy with the service too which is important to us. I would highly recommend them.
5/5
GoogleExcellent company, great auction platform and staff are extremely helpful with auction process, highly recommend.
5/5
TrustpilotHighly Recommend
Excellent company, great auction platform and staff are extremely helpful with auction process, highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
