Trusted Agent profile · Camden
★★★★★
2,125 reviews across 3 platforms
304 Kentish Town Road, Kentish Town, London, NW5 2TH, Camden, NW5 2TH
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Camden, at 304 Kentish Town Road, is rated 4.7 out of 5 across 2,125 reviews on three platforms, including 181 Google reviews rated 4.8.
181
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,943
Reviews on Trustpilot
Business-wide
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotWe absolutely loved working with…
We absolutely loved working with Raphael. He was so knowledgeable about the area we were looking in, and the properties available and by taking the time to get to know us, he helped us find the perfect home. He was a great support throughout the whole process, from our initial bidding through to exchange and completion. A hero!
5/5
TrustpilotThe agent
The agent, Antony, was very punctual and friendly. He seems to be quite knowleable about the houses and that area in general, which was a great help for us.
5/5
TrustpilotGreat service, highly professional!
We just completed an exchange on a flat that was advertised by Martyn Gerrard in Kentish Town. We are so impressed by the professionalism of Mark and Cem who have been so friendly and helpful throughout. We highly recommend working with them if you're looking to rent/buy a flat.
5/5
TrustpilotMamun and Gary at MG have been great in…
Mamun and Gary at MG have been great in helping us with the commercial lease.Despite many issues among different parties/solicitors and other difficulties along the line, they have been persistent, worked the extra mile and managed to get us over it.
1/5
GoogleAwful response times, poor communication in replies to your questions but when they want something it verges on harassment. We made several complaints during our tenancy and now that is finished, still terrible and rude replies over email when trying to sort out tying off the lose ends. Would never recommend them to anyone and will definitely never use them again.
5/5
TrustpilotDaniel Harris
Daniel Harris, Senior Lettings Negotiator at Martin Gerrard Estate Agency, has been a breath of fresh air while looking for a place to rent. Always welcoming and patient, Daniel knew exactly what I needed. I am most grateful for his approach at a time when it was most needed. Carmela T
5/5
GoogleI bought my house through Martyn Gerrard and with Annie, who was very helpful and professional throughout the process, and made it as relaxed as possible. What was also refreshing during our viewing was that (unlike some estate agents), she didn't constantly volunteer opinions....but gave you time to think, ask questions, and imagine yourself there...PositiveResponsiveness, Professionalism
1/5
GoogleAfter letting Anthony know that i wouldn't be proceeding with Martyn Gerrard and thanking him, he proceeded to send me landlord repossession articles over Wattsapp as a scare tactic. A really manipulative individual. I'd stay well clear.
5/5
TrustpilotNadia is fantastic
Nadia is fantastic! Thank you 😊
5/5
TrustpilotGreat experience
Oliver, the agent who helped me was very polite, patient, on time and made everything easy and straight forward. A pleasure to work with.
5/5
TrustpilotGreat service from Oliver and Claire
Great service from Oliver and Claire. They both went out of their way to ensure we were matched with our perfect rental. Thanks again!
5/5
GoogleWe can't thank both Mark and Martin enough for dealing with the sale of our property. They were both professional, incredibly responsive and straight forward from start to finish. Our property was sold in a matter of weeks for a price we were very pleased with. I wouldn't hesitate to recommend them to anyone!PositiveResponsiveness, Professionalism
5/5
TrustpilotOutstanding Service!
I am very pleased with the service I received from Treon Johnson. He was very professional and had amazing knowledge on the properties. Would highly recommend!
5/5
TrustpilotAmazing customer service with letting team with dear Monica
Amazing customer service with letting team with dear Monica.
Dear Aida thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotHelpful and informative
Emily at MG was very helpful and friendly throughout the whole process of selling my flat! I was well informed during the whole process and was very delighted to work with her on the sale. Highly recommended!
1/5
TrustpilotAwful company! AVOID THEM!
Only gave one star as there isn’t an option to give none.... worst company out there.I would rather have a trained chimp managing my property.Awful! Awful! Awful!Avoid! Avoid! Avoid!
Hi Pink, We are so sorry to read your negative review, please let us know a little more on your encounter with us and how we can ensure this doesn't happen to another client. Feel free to email us at HO@martyngerrard.co.ukKind regards, MG
5/5
GoogleAnnie was great throughout the process
5/5
TrustpilotVery helpful and efficient service from…
Very helpful and efficient service from Jessica in lettings.P. Munro
Dear Paul, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.We wish you the best of luck and look forward to working with you again in the future.
4/5
TrustpilotTenancy Renewal
Quick and efficient completion of the tenancy renew.
Dear Ying, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotFound the right flat to lease
Found the right flat to lease and the process was simple.
Dear Arman, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you in the future.
5/5
TrustpilotI cannot rave about Germano enough
I cannot rave about Germano enough, he is an absolute diamond!!!!!!! So friendly and efficiient, wish he had always managed my property!
5/5
TrustpilotGreat Lettings Service
Lettings Manager Eva Zannettou did a great job finding a tenant for my property within a week - without even using the property portals. Professional and very responsive. Couldn't ask for more.
Hi GK, Thank you for your positive feedback, we are delighted to have offered you with the service you'd hoped for.Kind regards, MG
5/5
TrustpilotVery professional and helpful when I…
Very professional and helpful when I was looking for my property. Gave me a peace of mind and generally great people. Would definitely recommend them
5/5
TrustpilotI rented flat through Martyn Gerrard
I rented flat through Martyn Gerrard . The process was excellent in terms of communication and support during the process noting that I rented the flat while I am in Saudi Arabia.Thank you Martyn Gerrard for excellence service.
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