Trusted Agent profile · Camden
★★★★★
2,124 reviews across 3 platforms
304 Kentish Town Road, Kentish Town, London, NW5 2TH, Camden, NW5 2TH
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Camden, at 304 Kentish Town Road, is rated 4.7 out of 5 across 2,124 reviews on three platforms, including 181 Google reviews rated 4.8. See how it compares with other estate agents in Camden.
181
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,942
Reviews on Trustpilot
Business-wide
Every review we hold for the Camden office, from every platform, shown as written. First names only.
1/5
TrustpilotAwful Mr. Wai Lee
Awful company, especially if you have to deal with the awfully rude and impertinent Mr. Wai Lee.
We are sorry you have left this review, but we are at a loss as to why. We are not aware of you raising any issues or complaint. We would appreciate it if you could get in touch and expand on why you are unhappy with Mr Lee.
5/5
TrustpilotAnthony was very helpful took great…
Anthony was very helpful took great care of me couldnt be more satisfied
5/5
TrustpilotI had a great experience with Jatin
I had a great experience with Jatin. I found him honest, responsive and caring. He took on board everything we discussed and helped at every stage of the process. He was straight forward and offered advice when needed. Very grateful
Thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.Jatin will be glad to hear this. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotGreat overall experience
Fatmir was very quick to respond and great at communicating throughout the whole process. He really went above and beyond what was expected.I would recommend using Martyn Gerrard when looking to rent a property.
5/5
TrustpilotAnthony
Anthony is great at his job he is on the ball and communication. Is great. Very profession. Thank you Eleni
4/5
TrustpilotRaj has been great with our property…
Raj has been great with our property search and purchase. Very diligent and on it, nothing is ever too much of a problem.
5/5
TrustpilotThanks Declan for aiding with the…
Thanks Declan for aiding with the property search. Very professional estate agent and service.
5/5
TrustpilotFatmir was really helpful
Fatmir was really helpful. I had a great experience with him and would definitely recommend him as he responded immediately, booked an appointment for the next day. Great service ,friendly and professional process doesn't get better than this!
5/5
TrustpilotMartyn was a great help and supported…
Adam was a great help, super kind and supported us constantly, every question was answered and any concern explained, thanks a lot!
5/5
TrustpilotWhat a Professional Team!
The process from the initial build stage through to the final sale has been greatly assisted by Saad, Jessica and Florence. One buyer pulling out on the day of exchange and other buyer was found that day! The degree of professionalism and ongoing communication shown by them made the whole experience a pleasureWell done and thank you.
5/5
TrustpilotVery smooth letting experience
Martyn Gerrard helped us sign our most recent tenancy and the overall experience has been very smooth. Steffi was very kind and helpful from the viewing through to us signing the agreement so many thanks for your help! :)
1/5
TrustpilotI wasn’t advised to exchange the…
I wasn’t advised to exchange the contracts by my solicitors until I see the property unoccupied and I had spotted falling fence ( old bamboo type) so you could see neighbour’s garden as they see yours)I wanted to be fixed before exchanging contacts but unfortunately I was away and seller was rushing to sell .After being confirmed by Emily fence being fixed ( believing her) and signed the disclaimer form against my solicitor’s advice ( my mistake on my behalf believing Emily again after assuring it is done many times before with buyers)PLEASE DONT BELIEVE , THEY MANAGE TO SELL THE PROPERTY BUT THEY LOST ME AS FUTURE SELLER.After I emailed her today i decided to leave this review as she was suggesting now I should ask my solicitor about the fence as she didn’t know she made me signed the disclaimer form.If only you would use their service I suggest deal with Stewart Willerton there at least it seems he has more sensibility towards buyers & only I think he wasn’t around when I was about to exchanging contracts.
5/5
TrustpilotHouse purchase
Very easy service and kept up to date at all times. Happy with the service I got and would recommend
Hi Sasha, thank for the positive review!
5/5
TrustpilotKind, Committed and Professional
I was in touch with Monica Naples from Martin Gerrard and she was very prompt and professional in responding to my emails and phone calls. She listened to my requirements very attentively and is committed to finding a good property for me to rent.
Dear Adil, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotCraig Thompkins
My property sale was protracted, but from start to finish Craig Thompkins helped me hang on. He was professional, empathetic and had a sense of humour which I needed especially at the real pressure points when I was ranting and ready to throw in the towel. I'm not sure I'm ready to sell again just yet, but when I am I'll be looking for Craig's help again.
5/5
TrustpilotTreon has been great throughout the…
Treon has been great throughout the process of searching for a new property!
5/5
TrustpilotExcellent service
A huge thank you to Raphael and the team at Martyn Gerrard. Raphael coordinated the sale extremely well and has provided very good service throughout the sale process. We would certainly recommend Martyn Gerrard to other potential clients.
5/5
TrustpilotThank you so much Kevin
Thank you so much Kevin, You been such a helpful agent. Kevin tried hard for us to get the flat for us . Always polite , keeping me updated at all time .
5/5
TrustpilotWarm thanks to Bruvis Hiew and Martyn Gerrard
Bruvis Hiew of Martyn Gerrard has now handled two sales for us. He and his team have displayed top-level professionalism throughout. The company's wide reach in the sales market brought in more interest and more offers than a previous agent could manage. We're sure we got the best price possible. Communication was always excellent. Bruvis himself is a real star.
5/5
TrustpilotImmaculate letting agent service SHERIAZ GULZAR
Sheriaz Gulzar at Martyn Gerad exceeded all expectations during my property search. After our initial phone call, Sheriaz provided impeccable advice and service when we met in person. He meticulously explained the entire process, tailored his guidance to my specific needs, and was exceptionally informative. Sheriaz's professionalism and courtesy were remarkable, making him my top recommendation to both family and friends.
5/5
GoogleI’m delighted to give lettings agent Vince a five-star review for his assistance in resolving an access issue with my current tenant. His prompt, obliging, and helpful efforts saved the day. From the moment I contacted him, he was not only informative but also genuinely eager to help find a solution. His ensuring a smooth resolution to the problem is greatly appreciated. Thank you for your exceptional service! Ms Ferhad
5/5
TrustpilotI've been using MG for around 12 years…
I've been using MG for around 12 years now to assist with finding tenants and dealing with renewals on my rental property. I have always been happy with them. They are always helpful, efficient and friendly no matter the query and have always found me good tenants. Zoe in particular has been super helpful over the last few years with the renewals side and organising safety certificates etc. She always goes above and beyond and is a pleasure to deal with.
5/5
TrustpilotTitas Juskevicius was very helpful…
Titas Juskevicius was very helpful arranging a letting from abroad.
5/5
TrustpilotRaphael and his team were great at…
Raphael and his team were great at getting my purchase done in a timely efficient manner. They recommended me a very professional and competitive solicitor, and they liaised between them to ensure things went smoothly. Highly recommend them.
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