5/5
Vinoath made the process seamless.
Agent replied · 24 October 2024
Dear Kamla,Thank you for the lovely review.A pleasure to assist you.Kind regards,Vinnie

Trusted Agent profile · Camden
★★★★★
1,623 reviews across 2 platforms
58-62 Heath Street, Hampstead, London, NW3 1EN, Camden, NW3 1EN
Part of Knight Frank, see every office.
Knight Frank's office in Camden, at 58-62 Heath Street, is rated 4.9 out of 5 across 1,623 reviews on two platforms, including 166 Google reviews rated 4.8.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
Vinoath made the process seamless.
Dear Kamla,Thank you for the lovely review.A pleasure to assist you.Kind regards,Vinnie
5/5
I had a fantastic experience with…
I had a fantastic experience with Phillip Dunn while my property was in his trust. He contacted me as soon as any problem arose and dealt with it efficiently with the understanding that is required whenever a landlord situation/tenant situation arises - making sure both parties were satisfied - highly recommended - he did a great job!
Thank you Amanda, I really appreciate your kind words. It has been a pleasure to be trusted to look after your property. Kind regards,Phillip
5/5
Knight Frank had my place in Earls…
Knight Frank had my place in Earls Court rented out and they were most efficient--both in finding me a good tenant and in managing the property. When I requested for a statement of Income and Expenses, Ahmed Ehteshaam gave it to me promptly. I am pleased to give him and Mark Batty of Knight Frank South Kensington a thumbs up! Victoria Hoffarth
Thank you for your kind review. It has been a pleasure assisting you with your property and tenancy. Thank you again. Mark and Ehteshaam
5/5
Home purchase
We recently moved home and were looked after with our purchase by Giselle Holman in the Bristol office. Giselle couldn’t have been more helpful and made the process smooth and open throughout. We really appreciated the way she dealt with the matters, especially any arising issues, making everything as seamless as possible. A pleasure to work with! Highly recommended.
Thank you so much for your lovely review. It was an absolute pleasure to assist you throughout your purchase, we got there in the end! Wishing you many happy years in your beautiful new home.Kind regards,Giselle
5/5
Positive experience with Knight Frank as a tenant
Rachel Yang from Knight Frank has been my property manager for 2 years and I have had a delightful experience. I am the tenant of the flat and have faced multiple issues with the property during my tenancy but she has been very supportive and given us prompt response followed by timely corrections within very reasonable timeframes.
Thank you for your kind review Shubhi. It is a pleasure assisting you. Rachel
5/5
Prompt response from property manager
Had a couple of issues in the flat I am letting, boiler and entrance fob not working. The property manager (Daniel Lloyd) in charge has been brilliant in getting both solved very quickly. Communication from him has also been very good. Impressed by the service received.
Hi Luca thank you for your very kind words, it was a pleasure to be able to assist with your recent maintenance and building management issues. Please let me know if you require any further assistance in the future.Daniel
5/5
You can always rely on Knight Frank !
Knight Frank has been looking after our property for nearly 10 years . I only need to email them and they will straight get back to me . So many people I can thank : Mandy H , Jayna H, Anastasiia Sh and my recent inquiry which Matthew B solved it by the end of the working day , very impressed ! Very happy and pleased with Knight Frank .
Thank you Maryam for your incredibly kind words. It was a pleasure assisting you for so many years and we look forward to the next 10! Thank you again. Knight Frank
5/5
Knight Frank
James and Tasha were super helpful, made the process of renting clear and easy.
Thank you for the kind review, Julian.We really hope that you enjoy your new home.Very best,Tasha & James
5/5
I recently had dealt through "Brigette"…
I recently had dealt through "Brigette" from Renewals team, in simple words, it was an amazing service, friendly, efficient, straight forward!! Everything went through quickly. Kudos to her!!!
5/5
Renewing my rental contract was super easy
Was renewing my contract on my current apartment in the past month and Laura Heron at Knight Frank made the communications with the landlord and the negotiation of the contract really easy. She was really quick to respond and kept things moving at an amazing pace lowering the stress that might come with renewals.Glad to have extended by another 18 months!
Dear Gyanendra. Thank you so much for taking the time to write this kind review. It has been a pleasure helping you and I am delighted that you have been able to extend your tenancy for a further 18 months. Wishing you all the best, Laura
5/5
Brigette fron Renewals
Brigette achieved some very good results for our renewal, well above the average rent for the building. Even if we did not achieve it, we appreciate her attitude to at least try and do her very best. She also displayed a timely customer service approach, with responsive feedback and emails. All appreciated.
Dear MichaelIt was my absolute pleasure assisting with the renewal and very pleased we achieved a great result for you. Kind regardsBrigette
5/5
Just renewed with my tenants with Dan…
Just renewed with my tenants with Dan at renewals and it was super simple. The tenants seem happy, I'm happy and the only thing I had to do was OK the whole process that Dan had already sorted and sign on a dotted line. Can't really fault anything about the service.
Thank you for your kind words! It was great to be able to assist you with the renewal; if you need anymore assistance just let me know
5/5
Very personal service from both Louise…
Very personal service from both Louise and Rachael.Louise knew what we were looking for and she found it for us.Both of them were extremely quick to respond to any queries we had and this enabled us to make decisions quickly. In fact from offer to completion was less than 5 weeks. Thanks to them and our solicitor Charlotte at Everys.
Dear Susan Thank you for your kind comments we really appreciate them. You were both an absolute pleasure to deal with. I am so happy we found you the right home Have a wonderful Christmas from Louise, Rachael and all the Exeter team
5/5
Brigette Bulan from Renewals
Brigette Bulan demonstrates why it's important to find the right estate agent. Any agent can market a property and find suitable tenants, but few are well versed with the fundamentals of the Housing Act and legal formalities. We were impressed with Brigette's substantive knowledge and highly recommend her to landlords.
Hi NasimThank you for your kind words and it was pleasure assisting with the lease in this instance. I look forward to working with you again. Kind regardsBrigette
5/5
An exceptional service from start to finish, especially from Benjamin Rubens who has gone above and beyond for my clients in finding them a rental property. Benjamin is very professional and caring. Thank you so much Benjamin, it has been a delight to work alongside with you.
5/5
Jamie-Leigh was amazing
Jamie-Leigh was amazing and supported us every step of the way despite us needing things done quickly on a complex house! Thanks JL and KF
Dear Iain,Thanks so much for your kind review.It was a pleasure to help you find a home and I hope we will work again in the future.Best wishesJamie-LeighHead of Super Prime LettingsHome Counties
5/5
Roni was fantastic helping us secure a wonderful apartment and working through some tricky visa issues. She went above and beyond.
5/5
Knight Frank is Agency to go for.
All Knight Frank employees were accommodating, helpful, and pleasant to deal with from the very start of our experience. From viewing the prospective property to signing the tenancy agreement and all the steps in between.Quite a difference from other Agents.I can't recommend them any more.
Thank you so much for your kind words. It was an absolute pleasure to meet you both. Wishing you all the best in your new home! If we can be of any assistance in the future we would be delighted to help. Kind regardsPriya Swainson & Knight Frank Team
5/5
Brigette from Renewals
Brigette helped us so much with getting our tenancy organised, signed and extended!She made something that could have been quite tedious into a very simple, straightforward, and even enjoyable experience. She took into account all of our views and made things work for everyone involved!Would definitely recommend her and Knight FrankThanks Brigette!
Dear NeilThank you for taking the time to write this review. It was an absolute working you as well. Thank you for being so prompt and making it an easy renewal to negotiate. I am glad we achieved a good result for all. Kind regardsBrigette
3/5
Curates Egg
Had some very good and useful discussions with main contact who was very knowledgeable. However, there was rather less attention to detail than I expected with promises not actually fulfilled. Few viewings were achieved and we sold at a substantial discount. Mainly of course the market but ultimately we felt Knight Frank could have done more.
Dear Dr TaylorThank you for your review; your comments are appreciated and will be considered as part of our ongoing development to the service we provide. We strive to achieve the best possible results for our clients and provide an excellent customer experience. The market will dictate the level of interest and the achievable price, and we're sorry that in this case it resulted in a slightly disappointing outcome.Thank you again for intrusting Knight Frank with the sale of your property.
5/5
Excellent Property Sale Agents
We worked with Tim who guided us through the whole process. He was professional. Not pushy. And the one agent who deliver d the goods. We will highly recommend him and Knight Frank.
5/5
Dawn is simply the best at Knight Frank…
Dawn is simply the best at Knight Frank Kensington!
Thank you Sami, I look forward to working with you again very soon
5/5
My property manager Ann‑Marie…
My property manager Ann‑Marie Agyemang‑Badu has helped us manage the property for nearly 2 years. She has always responded to my requests promptly and deal with all issues very professionally. I am very grateful to have her to take care of our property.
Thank you Shirley for your message. It is truly appreciated and I look forward to continuously work with you.Enjoy your time away!Kind regards,Ann-Marie
5/5
Fully oriented customer service
Fully oriented customer service, great experience!
Thank you for your kind words! I’m so pleased everything went smoothly and happy I could assist you. Shannon
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