Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookThere property management is absolutely useless they cannot follow instructions, have been highly incompetent, slow, and still beleive that they have the right to charge for the service. This is service is meant to de-stress not add stress. If you can do it yourself or find someone more competent I would.
Charles · 22 December 2020
Agent replied · 7 July 2026
completely agree, they are now trying to hold me to ransom when i'm trying to source and fit heritage double glazing they say i must use their own contractor and supplier, and not an equivalent brand, of course their own supplier is much more expensive than other brand, shame, they could have had nice new windows on outside of block, for now i will not bother , so they are left with the old 1920s crittal ones, and they say its all about aesthetics ! loads of crap, all about using their nominated supplier, avoid kfh like the plague if you can, they are a big corporate rip off, who fleece their clients . shame on them .
★★★★★ 4/5
GoogleVery happy with the professional service I received in renting my flat in NW3. The team at KFH were professional, efficient and super helpful in working with me to find the right tenant and then to deliver on all the administrative work …
Francesca · 16 September 2024
★★★★★ 5/5
TrustpilotI was diagnosed with cancer during the…
I was diagnosed with cancer during the sale of my property. Although my original buyer pulled out within days they found a new buyer who proceeded with the sale at the original price. I would not hesitate in recommending them to anyone who wishes to sell their property or rent their property out. I was really touched by the kindness of all the staff.
Ms · 21 June 2023
★★★★★ 1/5
TrustpilotThere are a litany of issues
There are a litany of issues: problems ensuring that a leak was dealt with in time, costing me a significant amount of money; having to chase constantly for responses; I had to request them to increase the rent to market rates - not being proactive; etc
KH · 22 July 2024
★★★★★ 1/5
FacebookVery unprofessional! A good friend of mine was buying property with them over the covid period and they put the property back on the market because the sale was slower than usual - even after he had already paid thousands of pounds out on surveys, lawyers, and other checks on the property.
Natalie · 29 July 2020
Agent replied · 7 July 2026
You are one in a million, best among many, most trusted , I almost gave up on trading then I met through a friend, Mr David Brown the most trusted trading expert who helped the life of my family and I , I also recommended him to my friends and family member who also have become financially successful thanks to you sir, I have lost a lot but you gave me hope and faith that Forex trade could help, and you proved it when I invested just $500 and earned $6000 in just a week, since then it has been profit after profit all week, I am arguing the entire public to invest and be financially successful like me and my friend who have had same experience. Contact Mr David Brown on these
Email: DAVIDBROWNFOREXTRADER@GMAIL.COM
WhatsApp: +1(772)2772377
"Success doesn’t come to you, You go to it... I’m not the one to call you to invest and have a bright financial situation. If you know what’s right, you’re supposed to contact him now and start trading ASAP”
★★★★★ 5/5
TrustpilotProfessionalism
Our experience from initial contact with the agent, Pervin Ozbay, to the close of the sale was one of professionalism. Pervin responded promptly to all of our queries, gave excellent advise and ensured that everything was in order. It was a seamless process.Thank you!
Annette · 23 August 2024
★★★★★ 5/5
TrustpilotSuccessful property sale
We have engaged a number of estate agents over the years, but this company proved to be one of the best. Throughout the whole process relating to our sale it was a smooth transaction and this can only be due to the commitment and helpfulness of all their staff, in particular the team at West Dulwich.
I · 2 January 2024
★★★★★ 5/5
TrustpilotRecently sold our flat and Linda from…
Recently sold our flat and Linda from KFH was excellent. She was knowledgeable, efficient and courteous. She guided us through the process and responded to all our queries in a timely fashion. We have no hesitation in recommending Linda from KFH to market and sell your property.
Hux · 27 June 2024
★★★★★ 4/5
TrustpilotAlways very good at getting new tenants…
Always very good at getting new tenants quickly & then checking them out if they can afford the rent.They keep us up to date with the process.Rent notification is also very good & efficient.Inly thing we don’t like is the advertising board outside our property as it’s in a cul de sac seems pointless & they didn’t ask first.
CustomerPat · 18 October 2023
★★★★★ 5/5
GoogleI have rented an apartment through KFH Belsize Park recently and Randall, the estate agent dealing with my rental was extremely helpful, responsive and efficient. I found him very pleasant to work with. He and the team guided me through all …
Malgosia · 16 September 2024
★★★★★ 5/5
TrustpilotFantastic service from Hannah at KFH Putney
KFH were superb in helping us buy our first home. Hannah C from Putney KFH was super helpful, always keeping us up to date and very friendly, answered lots of questions and made the buying process as simple and straight forward for us, thank you very much Hannah!!
Stephen · 4 June 2024
★★★★★ 5/5
Trustpilot3rd time lucky!
After 2 failed offers - very frustrating!! (Buy to Let’s!!) KFH persevered and a 3rd offer came to fruition. The staff were brilliant - kept me informed and persevered.
Caterine · 22 March 2025
★★★★★ 3/5
TrustpilotKFH should improve significantly the…
KFH should improve significantly the hearing of their customers when happen an évent during the contract. For exemple to renew the rent,... the computing on line Services are also concerned.... I am satisfied for diary treatement. And also ok when i am obliged to ask the high management by interveningAD Paris
Fernand · 6 April 2024
★★★★★ 5/5
TrustpilotFirst Class, professional service from start to finish - Thank you
Fantastic, professional Service from Marcus & Lynne at Blackheath Village Branch. Competitive & determine to find a suitable buyer for our much loved family home. The communication and empathy was second to none. I would have no hesitation in recommending this formidable team. Well done & thank you for you first class Service.
Suzanne · 23 February 2024
★★★★★ 5/5
TrustpilotRemortgaging with Pardeep
We recently used Pardeep to guide us through our remortgage. Given the increase in rates, we want to get the best deal possible. Pardeep did an amazing job of keeping us informed of the rate changes and managed to arrange the best rate possible given the circumstances, even after we agreed an initial rate. Very polite, very professional and a credit to his organisation.
Matthew · 23 May 2023
★★★★★ 2/5
TrustpilotOrganising repairs takes too long
Organising repairs takes too long; there have been many different agents who don’t seem to hand over well; I don’t trust the work of some of your contractors after a bad experience; sometimes a response takes too long and there seems to be no one actually managing the property.
Emma · 10 May 2024
★★★★★ 5/5
TrustpilotGreat service from stsrt to end
Great service from stsrt to end. Selling was very easy with 0 stress.
Cristiano · 2 August 2023
★★★★★ 1/5
TrustpilotAbsolutely appalling service
Absolutely appalling service. Lazy to inform tenants and they had the nerve to tell me that they only work for the landlord. Excuse me you are getting money from me last time I checked. Also the landlord they are representing is a fraud ashe asked for money I don't owe him TWO months after I left the property. Unbelievable.
Chrysanthi · 15 September 2023
★★★★★ 5/5
TrustpilotKFH Putney Branch
I have had a very good experience with KFH Putney Branch (Alex, John & Colleagues) selling a property in a challenging market. Key to successful dealings with KFH was demonstrated knowldege of the local property and open discussion at key stages. Also appreciated advice regrding next steps for renting. I would definitely recommend the team.
Pete · 17 December 2023
★★★★★ 5/5
TrustpilotExcellent service
Excellent service provided. My agent Kieran was extremely helpful - he went beyond and above to ensure the purchase ran smothely in the most effective way. I’m very grateful for all his help and support throughout
Veronica · 5 December 2019
★★★★★ 5/5
TrustpilotKFH Sydenham
I recently sold my house with KFH in Sydenham and was extremely impressed with their service, and especially with Toby who contacted me regularly with updates and advice. KFH set up many viewings, usually 3 or 4 per week, and always with feedback afterwards. I have no hesitation in recommending KFH and especially the Sydenham branch.
Timothy · 23 November 2023
★★★★★ 5/5
TrustpilotPeter Boguszewicz From Acton Branch is…
Peter Boguszewicz From Acton Branch is the most responsive agent I ever met! Professional!!
Lam · 16 June 2023
★★★★★ 5/5
TrustpilotA heartfelt thank you to Acton Branch
A heartfelt thank you to Acton Branch, Peter. You are the best as always:))
Jennifer · 16 June 2023
★★★★★ 5/5
GoogleGreat service from Jonathan Rose. His cheery optimism and sense of fun took a lot of the stress out of the transaction.
Alan · 30 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
