Trusted Agent profile · Camden
Verified
★★★★★
2,025 reviews across 3 platforms
38 England's Lane, Belsize Park, NW3 4UE, Camden, NW3 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Camden, at 38 England's Lane, is rated 4.4 out of 5 across 2,025 reviews on three platforms, including 408 Google reviews rated 4.8.
408
Reviews on Google
This office
18
Reviews on Facebook
Business-wide
1,599
Reviews on Trustpilot
Business-wide
Every review we hold for the Camden office, from every platform, shown as written. First names only.
4/5
TrustpilotQuick sale
Quick sale, straightforward. However I was put under pressure to reduce price within only a few weeks of property going on the market which I did not think was necessary. Also the estate agent was a bit too involved in the sale process. He was always polite and trying to move things on but a few more emails than necessary.
5/5
TrustpilotVery responsive accounts team
Very responsive accounts team. Quick to revert. Very cooperative and professional
4/5
TrustpilotPersistent and hard working
KFH generated a large number of viewings of my property and kept me well informed throughout the process. They were persistent and hard working. My only criticism relates to later in the process (once the offer had been accepted) when I was subjected to a large volume of communication which was not always up to date and often should have been directed to lawyers,
5/5
GoogleHave had an excellent experience with KFH. Roo was always positive, professional and helpful. He helped me secure my place quickly and kept me informed and updated about each stage of the process.
5/5
Trustpilotextremely good service and expert advice
We were extremely happy with all the mortgage advice given to us by Sawan and Sharon. They were patient and indwith us, but extremely prompt and timely whenever we needed anything. Their advice was very thorough and expert and we felt in really safe hands. Highly recommend both. Thank you.
5/5
TrustpilotVery professional
Very professional. Smooth experience altogether. I've been with KFH for a few years now as a landlord - with several properties - and I am happy to say that the level of service has been consistently good throughout. I would highly recommend KFH to anyone.
1/5
TrustpilotThe worst building management company
This company has the be the worst building management company. last year they left 10 apartments without heating and hot water for 3 months. They never reply to enquiry or emails, even the CEO Mr Watts can’t be bothered to reply. today the whole building 70+ apartments have no water at all.. again no one at KFH are replying to emails.
5/5
TrustpilotKFH West Hampstead- Best Estate Agent in the area.
I recently purchased a flat using the KFH West Hampstead Branch and I was extremely happy with the whole process. The team was very helpful and professional. I also would like to remark that, comparing with the rest of the local Estate Agents, KFH had by far the best properties on their portafolio. I consequently put the flat in the rental market using again KFH, this time the letting team. I was amazed that the same day I received the keys for the flat, the team had already found a tenant. And even a tenant ready to pay above the asking price. Well done KFH West Hampstead. Many thanks for all your help.
5/5
TrustpilotVery good communication and support…
Very good communication and support throughout the process of the sale.
5/5
TrustpilotA dream sale
Joel from the KFH Balham branch has been nothing but phenomenal throughout the process of selling our house. From finding a buyer quickly (within 48 hours) to supporting us through a number of bumps within our chain. He has been nothing but professional and caring and we can’t thank him enough.
5/5
TrustpilotThe team is very professional and…
The team is very professional and friendly. Have made the experience much easier!
5/5
GoogleKFH were very flexible and generous with their work (helping with some very specific, personal issues related to finding a flat) and time, helping at every step including after move-in. We had Randall as a letting agent, who was a very kind …
5/5
GoogleHad a great experience working with Randall. He was super diligent, efficient and enthusiastic and made the process very manageable. Great agent. 🙏🏼 …
5/5
GoogleVery professional and helpful. We worked with them on two projects, and they were prompt, calm, knowledgeable. We felt we were in good hands throughout.
5/5
GoogleThanks to KFH for helping us rent out our apartment, in particular to Randall and Colin! As always, that are super helpful and super efficient!!
5/5
Google5 star service from KFH. Robbie was absolutely amazing. He went above and beyond what was necessary to find me the right property. He was extremely professional throughout the process and his attention to detail is second to none. First class.
2/5
TrustpilotFirst time purchaser
We recently purchased a flat through this agency, and while the sale did go through, the overall experience left much to be desired.
5/5
GoogleStaff was of great service, patient, and professional. I specifically interacted with Isaac Goldward, who was very helpful. I would recommend working with him if looking to use KFH.
4/5
GoogleFound a really lovely flat in the area with the help of the KFH team. There were a few bumps in the road in the process but they handled all of them nicely. Defiantly recommend their services for people looking to rent.
5/5
TrustpilotGood experience with KFH
I used KFH as my mortgage broker, working with Pardeep Chahal throughout. He was consistently available, able to explain all the requirements and options in plain English, and helped make this part of the home-buying process really straightforward. I'd happily work with him again.
5/5
TrustpilotI bought my first flat with KFH
I bought my first flat with KFH. All the team was quite helpful in every step, I also used the mortgage advisor service and worked with the solicitor that they had connections. Happy that the process was completed in 2.5 months.
5/5
TrustpilotGreat customer service and very…
Great customer service and very professional
5/5
TrustpilotExcellent service of Jade Nash KFH @ Lee
I can’t speak highly enough of Jade Nash as our Lettings agent. Her professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. She is detail oriented, honest, good with people, very supportive and has a knack for matching the tenant with the owner…. making it the perfect fit for your home. Thank you and highly recommend.
1/5
TrustpilotSTAY WELL CLEAR OF EAST DULWICH BRANCH
I am renting a property through the East Dulwich branch. We were told we would have access to the large communal garden at the front and after three months they haven't given us a key. The communal garden is actually being managed by another company who claim KFH 'keep doing this'. They don't really don't care so we're taking legal action.
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