Trusted Agent profile · Camden
Verified
★★★★★
2,024 reviews across 3 platforms
38 England's Lane, Belsize Park, NW3 4UE, Camden, NW3 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Camden, at 38 England's Lane, is rated 4.4 out of 5 across 2,024 reviews on three platforms, including 408 Google reviews rated 4.8.
408
Reviews on Google
This office
18
Reviews on Facebook
Business-wide
1,598
Reviews on Trustpilot
Business-wide
Every review we hold for the Camden office, from every platform, shown as written. First names only.
3/5
TrustpilotFantastic letting agents
Fantastic letting agents , good communication , quick and quality service and were quick to get a tenant in. The quality of offer to landlords drops after tenant is in , poor communication about costs and rent , not replying to emails , hard to get hold off right person e.c.t
5/5
GoogleAfter a disappointing experience with a local agent we tried KFH Belsize and were extremely pleased with their efficiency and professionalism. Adam Cohen was super helpful throughout the process. We cannot recommend them highly enough.
5/5
TrustpilotTom was very methodical and…
Tom was very methodical and professional to provide all necessary information and up to date with the sale process.
5/5
TrustpilotIna was great and communicated swiftly…
Ina was great and communicated swiftly and well. She handled the sale of my property with calmness and expertise.
5/5
GoogleOur experience with KFH and especially Giulia has been wonderful. We needed to rent a place quickly, and she has made everything go as smoothly as possible, as well as being a genuinely nice person. Would definitely recommend KFH Belsize Park! ✨
5/5
GoogleSabrina was helpful in getting us settled in our new flat. We'd asked to go back and see the flat a number of times to do measurements, check a few last things and she was helpful in arranging these - even in the days leading up to her …
5/5
GoogleJake and his team at KFH in England's Lane did a fantastic job for us. They sold our apartment in just five days! They were highly professional and maintained great communication between the buyers and us throughout. Would gladly recommend to anybody selling a home (and indeed have done so twice already!).
1/5
TrustpilotLack of transparency
Lack of transparency! Rented a property with them and not told that the fees will be taken upfront for the term of the tenancy. (in 2 year contract that is a huge cost to pay upfront). It was massive shock! I was told that the only charge is the percentage of the rent, however not told that excludes vat and also there was additional significant charge for signing a contract.I had to wait over 3 weeks to find out about financial statement.Overall very very disappointed!!! Definitely not be using them again.
5/5
TrustpilotThe team at KFH worked diligently to…
The team at KFH worked diligently to get our property purchased across the finish line. Without their continued effort, specifically Craig Dougan, this process would have gone on much longer than it did and possibly would have fallen through. I highly recommend this branch to anyone looking to purchase or let!
5/5
TrustpilotThe sale was handled in an effective…
The sale was handled in an effective and professional way.I will certainly recommend KFH to my friends and associates. In particular Nicholas H.
5/5
TrustpilotVery grateful to the team at KFH
Very grateful to the team at KFH, particularly Fred Abayeta and Ravi Chauhan for their continuous expert advice, support and facilitation! Absolutely a splendid experience
5/5
TrustpilotGreat customer service.
Great customer service.The property sold quickly and Callum was very attentive throughout the whole process.
5/5
GoogleKFH were very flexible and generous with their work (helping with some very specific, personal issues related to finding a flat) and time, helping at every step including after move-in. We had Randall as a letting agent, who was a very kind and responsive person that made the process much easier (and friendlier). Would recommend for those searching in the area.
5/5
TrustpilotExcellent experience
Working with Darren Tait to purchase my property was truly an exceptional experience. He is an absolute professional, honest and full of integrity, an excellent communicator, and proactive. I have dealt with others at KFH, and they frankly pale in comparison. If you are using their services, I highly recommend requesting Darren; his process is flawless.
5/5
TrustpilotSmooth and transparent process
Overall process was very smooth for us. Charlotte was very responsive, professional and transparent with us which is very much appreciated!
5/5
GoogleKFH have been brilliant getting us into our new rental. Randall couldn’t have been any more helpful. He was available at all hours of the day and was always friendly and incredibly professional!
5/5
TrustpilotThe representative Myles Simon was very…
The representative Myles Simon was very professional, courteous, on time with a very friendly manor.
1/5
TrustpilotAvoid
Avoid West Hampstead branch. Don't seem to capable of reading a court judgement and then break the court judgement repeatedly entering your property illegally and without consent. The complaints department of KFH think that this is perfectly fine and a right task to perform and that there is nothing wrong with this action. Wow. Please do business in an ethical way and save people from pain. Disgusting.
5/5
TrustpilotVery professional
Thank you Sally and team. Very professional and helpful.
5/5
GoogleI rented a house with KFH, and the process went very smoothly and transparently.Everything is very reliable and I recommend it. Lettings Negotiator Giulia Baire is very polite and helpful I'm thankful to her.
5/5
GoogleWe found our flat through KFH. Josh was the best agent we dealt with on our search, and we spoke with a lot of agents. He was always available to contact and very helpful, he didn't do the hard sell approach which was refreshing. Thank you Josh and Charmaine. 5⭐️
5/5
TrustpilotEverybody was helpful and understanding…
Everybody was helpful and understanding and tried to find me the right property I was after.
5/5
TrustpilotAfzal
Afzal is very helpful and responsive to us.
5/5
TrustpilotConnor Munroe at KFH in Southfields was…
Connor Munroe at KFH in Southfields was excellent. Very professional and patient in addition to pushing through our purchase in a timely fashion
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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