Trusted Agent profile · Camden
Verified
★★★★★
2,024 reviews across 3 platforms
38 England's Lane, Belsize Park, NW3 4UE, Camden, NW3 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Camden, at 38 England's Lane, is rated 4.4 out of 5 across 2,024 reviews on three platforms, including 408 Google reviews rated 4.8.
408
Reviews on Google
This office
18
Reviews on Facebook
Business-wide
1,598
Reviews on Trustpilot
Business-wide
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
GoogleSome Estate Agents don't have the best reputations but I have to say that Peter and the team were completely open, offered sound and pragmatic advise and were throughly professional and amiable through out the sale. Selling is rarely straight forward, but this time around I never felt stressed. Thank you.
5/5
TrustpilotChiswick branch is amazing
Chiswick branch is amazing, Craig was so helpful.
5/5
TrustpilotSawan was knowledgeable and helpful and…
Sawan was knowledgeable and helpful and helped us organise our mortgage for our house purchase. Would recommend to others and would definitely use again in the future.
5/5
GoogleOur experience with KFH and especially Giulia has been wonderful. We needed to rent a place quickly, and she has made everything go as smoothly as possible, as well as being a genuinely nice person. Would definitely recommend KFH Belsize Park! ✨
5/5
TrustpilotLucas Matta - Amazing
Lucas Matta - what a hero! He has been extremely helpful with my mortgage over the past 2 years! Will always use his services going forward. Highly recommend anyone who isn't the most clued up with all of the finer details. Attention to details is second to none! Thanks again Lucas!
5/5
TrustpilotVery easy & almost enjoyable lettings process!
Rukshana was nothing short of amazing in her support in our letting process. From the initial viewing to my infinite follow-up emails, she was informative and prompt. Thank you!
5/5
TrustpilotJosh Collins was brilliant
Josh Collins was brilliant, supporting us through the sale and speeding up the process where required, would definitely recommend!
5/5
TrustpilotMyles was lovely
Myles was lovely, provided me with all the information I needed, was a great experience
5/5
TrustpilotSUPERB SERVICE
The sales manager Hannah was superb at every level of the transaction.She was very helpful and was always on hand to sort out any issues.Would recommend highly
5/5
TrustpilotMortgage
Sawan was great, very responsive and knowledgable.
1/5
TrustpilotService level very poor
Service level very poor. Since we signed up with KFH in Oct 2022, we had several changes with property managers, on average every two months. Furthermore, there seems to be no proper hand over from the one to other.Worse to come, KFH lost the spare keys and is delaying the replacement by requesting that the landlord pays for the replacement of the FOB. How bad can this get!?
5/5
TrustpilotKeith was instrumental in finding us…
Keith was instrumental in finding us the perfect apartment. His efficiency and dedication made the process seamless. Highly recommend!
5/5
TrustpilotCalm, composed and professional
Michael was professional, calm and charming throughout. The site went through some rough patches but he never lost his composure. Michael is at the Peckham Rye branch.
5/5
TrustpilotTrustworthy
Max and his team did a fantastic job throughout. They gave direct and honest advice, which is rarely something you can say about an agent. Would highly recommend them.
5/5
GoogleI highly recommend Roo who was professional, polite and responsive in his dealings with us. We were looking for a flat on very short notice over the Christmas period which is a tough proposition. Roo went above and beyond with his service …
5/5
GoogleAdam was excellent. The whole office were a pleasure to deal with. Adam's attention to detail made me feel at ease. The house sale finally went through during a pretty bad economic situation and he was professional and reliable all the way …
5/5
TrustpilotHammersmith office: Best experience I’ve had with a letting…
Best experience I’ve had with a letting agent in 10 years. Special thanks to Roy who delivered a service well beyond my expectations!
5/5
GoogleI can't speak highly enough about KFH and Peter West in particular. The rental office managed my flat for many years and when it came to selling it, Peter was on the ball, proactive and extremely efficient in getting the sale promptly across the finish line. Thanks for everything Peter!
5/5
TrustpilotVery helpful
Very helpful, friendly, professional and efficient branch, especially Alistair and Lucille.
5/5
GoogleOur experience with KFH and especially Giulia has been wonderful. We needed to rent a place quickly, and she has made everything go as smoothly as possible, as well as being a genuinely nice person. Would definitely recommend KFH Belsize Park! ✨
5/5
GoogleMy experience of using KFH as my letting and managing agents has been good from start to finish. If you need to find an excellent Lettings Negotiator ask for Nye Newcombe. He is excellent!
5/5
GoogleExcellent staff. In particular I need to sing the praises of Randall who went above and beyond to get everything sorted out in a timely fashion. We are delighted with the help and support.
5/5
TrustpilotHelpful, attentive, good communication
Helpful, attentive staff without the marketing spiel you get from some agents. They communicated well throughout. It took me 18 months and 2 collapsed chains before I finally moved with this agent so I had a lot of exposure to agents that did not handle things well/communicated poorly. They really made a difference during a stressful time and I would happily recommend these agents to others and use them again in future.
5/5
TrustpilotHouse sale transaction in Motspur Park
The agents at KFH were professional to deal with. My house sale through them went through pretty efficiently and they kept me in the loop all the time, acting as go between between me and the seller. They were on time for appointments but sometimes I felt a bit rushed at the property. It's a bit decision, buying a house and maybe their next appointments were a bit tight time-wise. But satisfactory and pleasant all round.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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