5/5
GoogleGabe was helpful accommodating a viewing at late notice. Very informative and honest. Good communication, highly recommend.
Trusted Agent profile · Camden
Hunters West Hampstead reviews in Camden
★★★★★
947 reviews across 2 platforms
223 West End Lane, London, NW6 1XJ, Camden, NW6 1XJ
Hunters's office in Camden, at 223 West End Lane, is rated 3.1 out of 5 across 947 reviews on two platforms, including 326 Google reviews rated 4.8.
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Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Google5/5
GoogleWe recently viewed a flat with Igli and had a great experience. He was friendly, professional, and very helpful. We appreciated his time and it was a pleasure to meet him. We definitely recommend him.
5/5
GoogleDevan has been extremely friendly and helpful in my search for accommodation. As a foreigner it is not always easy to understand how things work in the UK but you can trust Hunters !!! They will do their best to help you and smooth the process that can be quite tough ! Do not hesitate !
5/5
GoogleHad a viewing with Ellie from Hunters and was so impressed. I’ve done a lot of viewings trying to find a new home and out of every estate agent I’ve met she’s the only one who had answers to every single one of my questions and was extremely professional and personable. An asset to the Hunters team.
5/5
GoogleJaison and his team are amazing. Had my property with two estate agents for months without much traction. Hunters took it on and it was sold within 4 weeks. Really professional, efficient and honest, kept me appraised of progress throughout.
1/5
TrustpilotWould not reccomend
We bought our house through Hunters. Would wait days for responses to emails, take multiple attempts to get them to pick up the phone and when we did get our new home we found that it was full of an absolute mountain of crap. So much for any due diligence before selling the house? Do they not check that the previous owners leave it in an acceptable state before handing it over?
1/5
TrustpilotDon't fix the leak for 8 months
They respond only to the simplest things. Whenever it becomes tiny bit more complicated - nothing is taken care of. We have a leaking pipe on the outside of our property for 8 months. We let them know about this in the first several weeks of our tenancy. Over 8 months it's been back and forth, and NOTHING about this leak has been fixed. Every time someone takes a shower, we have a shower in our conservatory. They do send the workers, true, but only when there is no rain. And these are new workers every time, who look at it, scratch their heads and do nothing.You need to chase them every day, if you want to have anything done. They don't care about you, don't care about the property. The worst experience with the estate agents in my 12 years of renting.
1/5
TrustpilotRude Agents
Rude Agents , impolite responses and not helpful at all .
1/5
TrustpilotOne of the WORST agencies you can work…
One of the worst agencies you can work with. We booked a viewing for a house, confirmed it that day, drove an hour, and nobody bothered to come. When finally reaching them, after numerous phone calls, they just said they tried to contact us for another day. We had no phone calls, no messages, nothing. The lady I talked to was stunningly rude and yelled constantly. Please STAY AWAY FROM THEM.
1/5
TrustpilotTHIS RELATES TO HUNTERS IN NORTHENDON…
THIS RELATES TO HUNTERS IN NORTHENDON M22 4FZ.I have been using Hunters for the last two years and I have to say they are shocking and that is an understatement. Do not use this company. You constantly have to chase them to do things which your paying them for and they never answer their phone. This place is run by Alan who seems to have a chip on his shoulder and under him is John who simply makes it up as he's goes along. I've just ended my agreement with them and my tenant called to say despite promises from them to refund the deposit he still hasn't been paid and could I call them I just did to help him out and was told by Alan they no longer work for me. Just being an absolute idiot with an attitude. He then hung up on me. I went their last week to get the keys back and Nick had been dealing with my account, got told by John he wasn't there and then 5 mins later he walks out of the back room. Just a couple of examples of the way Hunters operate. Stay away from them is my advice. Plenty of estate agents in this area to go to.
5/5
GoogleOliver was responsible for our deal, and he was amazing. Easy to reach, reactive, available for any request. He really made the deal and the move so smooth that it took us basically 2 days to seal everything. If you are looking to rent, Oliver is your man!PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotDealing with anyone is this company is…
Dealing with anyone is this company is painful,we rented a property and hunters were in charge of it,we moved out over a month ago and left the property in good condition,but they took money for deep cleaning without our consent,they took other monies for items they claimed were missing,there emails to us were rude and dismissive,she always argued with everything we said,the most unprofessional person I have ever met,they stole our money from us and now we have to take legal proceedings against themWe are still waiting on receipts from the items they claimed to have bought & the deep cleaning,the apartment didn’t need to be deep cleaned,but the greedy landlord decided to keep most of depositAbsolute disgrace of a company won’t be dealing with them again
5/5
TrustpilotHunters Dursley branch
As always Hunters at Dursley provided a fantastic service. Katrina and the team were proactive in keeping me updated with progress and responded quickly to my queries. They did a great job and I would recommend them 100%
5/5
Trustpilot5 star service!
This is the first time I've called this agency. (I'm a BTL investor) spoke to a lady called Kiki, she was very kind and clearly explained what the situation was with this particular property, she went far and beyond. I would highly recommend to use this agency and especially Kiki. ;)
1/5
TrustpilotI am leaving in bradford BD5 area…
I am leaving in bradford BD5 area renting the house with Hunter from 2018 same house very very very disappointed with this guys my house rental was for £525 then £550 then jumped to £795 from the first day until now i write this review nearly 5 years I never missed the payment even for one day I paid in time every month I have got my bank statement to prove that and they never fixed and solved the problems! too much Moulding, heating issues, kitchen issues etc,,,etc,,,, until I complained to housing standards then fixed the problems and I spent around £4300 from my pocket to repainting whole house new carpets new downstairs floor laminate then after yearly check increased my rent to £795 now and all the time insulting me when I report the issues they’ll charging me £65 and I have many more words to say about their description all I can say please people don’t deal with Hunters they’ll robbing you they’re very clever from first to cheating you until you get trapped then very hard to get out from their trap because these guys very professional cheaters they have experience for years you can’t bit them easy.
5/5
GoogleRecently purchased a property through Jamie at Hunters. Both him and Jaison were very helpful through the process, and even after I had completed the purchase, helping with all queries I had and helping getting extra sets of keys. Would be very happy to use them again in the future.
1/5
TrustpilotWorst nightmare you could have if you…
Worst nightmare you could have if you deal with Hunters , problem with next door renting of them ... done nothing ............... will get council to sort it out or police .. brimington chesterfield ... steeping close ..................
1/5
TrustpilotCompany is a front for some very dodgy…
Company is a front for some very dodgy practices through it's association with Kirsty O'Connor, including embezzlement of local government funds and illegal evictions
1/5
GoogleThey sold us a property knowing that the boiler was broken and the door lock didn't work properly. Took advantage of first time buyers and worked only in the interest of the sellers. Would not recommend.
Agent replied · 25 October 2024
Dear Finlay, Thank you for taking my call earlier and for explaining the issues that occurred in 2022. We appreciate your experience wasn’t the best but our new and improved sales team pride themselves on providing exceptional service to all of our clients. Please kindly consider giving Hunters another opportunity, rest assured, we will not disappoint! Wishing you the best of luck for the future! Kind Regards Hunters Team
5/5
GoogleHad a positive and efficient service from Hunters. Jaison was very responsive and accommodating to all our queries from the initial viewing call through to completion. He managed the buyer/seller communications very well. Thanks for helping us find our new home with no stress!PositiveResponsiveness, Professionalism
1/5
TrustpilotLazy and unprofessional, sales pitch is a lie
Our house was for sale for 4 months with Hunters Ashford in Kent, we only had 3 actual viewings, never sold it, and had drama after drama. Cancelled viewings constantly, once notified to me by EMAIL the afternoon before! We asked and were assured we'd be told when viewings were done so we could re enter the property straight away, not once was this done. Never did anything other than suggest lowering the price to help sell it - not redoing wording, changing photos or doing extra promotions etc. Problems with initial photos too. Lazy and unprofessional at best.
5/5
GoogleJordan was fantastic when helping us buy our first flat. He listened to what we wanted, and went the extra mile to find us something that ticked all the boxes. Throughout the whole buying process he was professional, friendly and helpful and if we can, we will be using Hunters again in the future.
5/5
GoogleHunters gave me a great service helping me efficiently to find a flat fitting my requirements. Costas was my agent, and he was very friendly, understanding, and helpful when I had questions before and after I started renting. He dealt successfully with all my queries and was always available for me, even after working hours.
1/5
TrustpilotI'm absolutely disgusted by the way the…
I'm absolutely disgusted by the way the Yatton branch of Hunters have treated me and my family. 3 months I truly trusted the manager !! of them. she looked at my daughter saying I will make the dream for having this house comes true. 3 months lots of stress but we thought she knows what she's doing but all were just nothing. we were even selling our furniture getting ready for the new house. at the end we were being treated like rubbish for her. I never use them again.
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Tell us what you need and we'll put you in touch. Hunters West Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
