Every review we hold for the Camden office, from every platform, shown as written. First names only.
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5/5
TrustpilotSo pleased I chose Hamptons to manage my cottage
I am only too willing to say I have been so pleased over the last 20yrs to have Hamptons manage my Wiltshire thatched cottage. I have been particularly impressed over the last year by the most professional, kind and thoughtful attitude of my Manager Mandy Dβorta and her team colleague Anna!
Hazel Β· 3 October 2026
Agent replied Β· 10 October 2026
Thank you for taking the time to share your experience and for your continued trust in Hamptons over the past 20 years.
We are delighted to hear how pleased you have been with our property management service, and especially with the support provided by Mandy and Anna. Delivering a professional, thoughtful and reliable service is something we strive for, so it is wonderful to know that Mandy and Anna have made such a positive impression and have helped make your experience such a successful one.
Your kind words mean a great deal to us, and we will be sure to pass on your feedback to Mandy, Anna and the wider team.
Thank you again for your recommendation and continued loyalty to Hamptons.
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5/5
TrustpilotBig thanks to my Property Manager: Nikki Cullen
Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.
Richard Β· 13 April 2026
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5/5
GoogleThank you to Sam Shackleton and to Ed on our sale plus all of the team at Hamptons, West End Lane. It was a very long process to exchange. Sam held the deal together, always going the extra mile. He gave us sound advice and always kept us up to date. He was constantly in touch with the purchaser and sorted out any concerns and resolved issues.
Our experience with them has been very positive!
Simon Β· 8 November 2024
Agent replied Β· 11 November 2024
Thank you for taking the time to leave us a review Simon. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleThrilled! Sam Shackleton and the team were absolutely amazing in supporting us through what became a really difficult house sale to deal with and caused a lot of emotional distress. But, throughout Sam was really incredible. Always available to talk through things and offer his honest and experienced advice, both on a professional and human level, guiding us along to a positive conclusion. We are so pleased to have chosen Hamptons and cannot recommend Sam highly enough!
K Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review. We are so pleased to know that the team provided you with a high level of service!
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5/5
TrustpilotGreat Property Management
Great experience with Hamptons and our property manger Danish Ashraf. Weβve been renting for years and have dealt with quite a few property managers, but this was by far the best experience weβve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.
Ellie Β· 22 April 2026
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5/5
GoogleI completed end of November with the help of Mark, and the additional support of Ed as well, throughout the whole process. This was my first time purchase, on the back of a previous sale that did not go through in the end, so I was very sceptical in starting all over again but this led to my current place π‘ The Hamptons was very responsive and help me a lot to deal with a number of items that came up throughout. Would definitely recommend!
Catchingupwithsusi Β· 16 January 2026
Agent replied Β· 16 April 2026
"Thank you for taking the time to leave us a positive review! We are so happy that Mark and Ed were able to provide you with exceptional support during your first home purchase. We understand how daunting the process can be but are thrilled that we could help make it a success. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotJuan Elkington
Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."
G Β· 5 October 2026
Agent replied Β· 10 October 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible.
Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues.
Thank you again for your recommendation and for choosing Hamptons.
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5/5
TrustpilotHamptons have been the letting andβ¦
Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.
Frances Β· 7 May 2026
Agent replied Β· 24 June 2026
Thank you for your lovely review.
We are so pleased to hear that you were satisfied with the service you received. Providing a professional and positive experience for our clients is extremely important to us, so it is always encouraging to receive such kind feedback.
Your comments are very much appreciated and will be shared with the team.
Thank you again for taking the time to leave your review.
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5/5
TrustpilotProperty management
Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.
Peter Β· 18 March 2026
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5/5
GoogleEd and Mark were absolutely amazing from start to finish. They made what could have been a stressful process feel easy and enjoyable. Communication was always great, their advice was spot on, and they genuinely cared about getting the right β¦
Jimmy Β· 16 October 2025
Agent replied Β· 16 April 2026
We are so grateful for your kind words and are thrilled that Ed and Mark could make your experience stress-free and enjoyable! Our team always strives to provide excellent communication and quality advice to ensure the best results for our β¦ More
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5/5
TrustpilotVery pleased
Weβve been renting a flat for over a year with Hamptons and Iβm very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.
Andreina Β· 3 September 2026
Agent replied Β· 24 September 2026
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen.
Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year.
We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition.
Thank you again for your feedback and for choosing Hamptons.
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5/5
TrustpilotHamptons - Excellent Tenant Experience
Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.
Michael Β· 26 June 2026
Agent replied Β· 24 September 2026
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance.
We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections.
Your feedback is greatly appreciated
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5/5
GoogleI appreciate so much the service Kellie and her team provide as my managing agent. She's swift to respond and resolves any issues with empathy and understanding, liaising with the owner and balancing everyone's needs. And she's lovely to boot. Makes the renting experience so much more positive.
K Β· 26 July 2025
Agent replied Β· 16 April 2026
Thank you for your kind words! We are delighted to hear that our team, led by Kellie, has provided you with exceptional service. We always strive to prioritise everyone's needs and make the renting experience as positive as possible. Kind regards, Lucy Mawer, Customer Feedback and Support Team
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5/5
Trustpilotrecently moved into a property
I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.
Virginia Β· 28 April 2026
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5/5
TrustpilotApartment 5 West Wing SL4 3TD Windsor
We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.
Mustafa Β· 2 June 2026
Agent replied Β· 24 June 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback.
Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated.
Thank you again for your review and for choosing Hamptons.
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5/5
GoogleEd and Suzanna did a fantastic job in marketing our property. There were a number of issues that were resolved with little stress due to their experience and know how. A highly professional team
Zak Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you for your kind words, we are ecstatic to hear that you were pleased with our marketing efforts and that we were able to make the process stress-free for you. Our team always strives to provide the most professional service possible. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe sold our flat in West Hampstead with Hamptons in June 2025 and Mark has been very helpful with providing feedback after viewings and regular updates throughout the process once the offer was agreed. Very professional and efficient, would highly recommend them.
Simona Β· 21 August 2025
Agent replied Β· 16 April 2026
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleReally impressed with everyone I spoke to at Hamptons, especially Lucy Martin! She was incredibly helpful and professional throughout our rental search, communication was fantastic and she had a really personal approach towards us which really impressed us in comparison to other letting agents. Despite not actually securing a rental flat with Hamptons, we were super happy with the communications and help we received.
Aimee Β· 16 October 2024
Agent replied Β· 23 October 2024
Thank you for the great feedback Aimee. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Lettings Agent West Hampstead was exceptional. The team will be pleased to read your review!
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5/5
TrustpilotVery efficient
Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost.
Particular mention to Mandy and Patryk who are superb
Anna Β· 30 September 2026
Agent replied Β· 10 October 2026
Thank you for your kind review.
We're delighted to hear that you have found our service efficient, responsive and reliable. Providing prompt support for both landlords and tenants, while sourcing trusted contractors who deliver quality work at a competitive cost, is something we work hard to achieve, so it's wonderful to know this has been reflected in your experience.
A special thank you for recognising Mandy and Patryk. They will be absolutely delighted to hear your feedback and to know their hard work, dedication and attention to detail have made such a positive difference.
We truly appreciate your support and thank you for taking the time to share your experience.
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5/5
TrustpilotA Positive Experience as a Tenant
For many years I continue to have a positive experience with Hamptons. My property manager (Danish Ashraf) has always been responsive, professional, and helpful, particularly when recently dealing with a leak and arranging the replacement of a boiler and shower. Communication has been excellent throughout, and I would happily recommend their property management services.
Emel Β· 1 June 2026
Agent replied Β· 24 June 2026
Thank you for your kind review.
We are delighted that you had a positive experience with us and appreciate you taking the time to share your feedback. It is always rewarding to hear when our team's efforts have made a difference and delivered the level of service we strive to provide.
Your comments are greatly appreciated and will be shared with the team.
Thank you again for your valued feedback.
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4/5
GoogleThank you to Sam Shackleton and the Hamptons West Hampstead Team for guiding me through the long process from offer to completion. Very much looking forward to living in my new property in West Hampstead and this would not have been possible without Sam and his team who dealt with difficult situations that arose, and problem solved to get through them in a way that was beneficial to both the seller and buyer. Lovely to work with them and I would recommend working with them going forward.
AK Β· 24 October 2023
Agent replied Β· 23 October 2024
Hi AK, we are delighted that you enlisted Hamptons Estate and Lettings Agent West Hampstead and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
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5/5
GoogleWe recently sold our flat through Hamptons. After Ed secured us a great offer from a keen and reliable buyer, Ellie was then on hand to ensure the process went smoothly through to completion. She was an absolute pleasure to deal with; always friendly, enthusiastic and quick to respond or forward our queries to the buyer. She kept in touch regularly and spent much time chasing the solicitors to ensure delays were kept to a minimum. Thank you Ed, Josh and Ellie for all your help with selling our property!
Lindsey Β· 24 October 2023
Agent replied Β· 23 October 2024
Hi Lindsey, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
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5/5
GoogleI was delighted by the fantastic service from the Hamptons West Hampstead team in selling my property. Ed and Sam were attentive, communicative and smart with their sales strategy, setting a sensible price (which was exceeded) and a clever process to generate interest and multiple offers. I took confidence in their local knowledge, sound guidance and ability to steer both myself as seller and the purchasers through from offer to exchange and then completion. Thanks to Ed, Sam and the team.
Robert Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your review Robert. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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5/5
GoogleWe had a fantastic experience working with Verity as our estate agent for renting our flat. From the first meeting, Verity was professional, friendly, and knowledgeable about the rental market in the area. She took the time to listen to our needs and preferences, and was always available to answer any questions we had throughout the process.
Verity was incredibly proactive in finding potential tenants for our flat, and was able to secure a great offer with minimal viewings. She handled all of the paperwork and negotiations with the tenant and made the entire process stress-free and easy for us. We were impressed with Verity's attention to detail and her commitment to ensuring that everything was taken care of properly.
Overall, we would highly recommend Verity to anyone looking for an estate agent who is professional, reliable, and committed to providing excellent service. Thank you, Verity, for all of your hard work and dedication in helping us rent out our flat!
Luke Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your review Luke. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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