Hamptons Hampstead Sales reviews in Camden

★★★★★ 5/5

Trustpilot

Danish Ashraf ⭐️⭐️⭐️⭐️⭐️

Danish Ashraf at Hamptons always went that extra mile to quickly help resolve any issues that came up.

John · 13 October 2026

★★★★★ 1/5

Trustpilot

Let down by Hamptons fully managed service

We let our Victorian period house for five years while we lived in the USA through Hamptons fully managed service. Over that period various work were carried out that we approved but obviously which we could not manage. Hamptons assured us they had access and relationships with good quality trades people. We came back to find stone mullions drilled through. Holes made by plumbers left exposed. Cement used instead of grouting. White pipework placed over the outside of the house. Totally different fittings used in bathrooms. The house was beautiful when we left and we returned to find it heading towards a 1960's student house. We paid Hamptons to periodically review in addition to the 11% they took. The company they contracted to was CCP Maintenance. DO NOT LET THEM IN YOUR HOME. I would suggest also finding a letting agency that actually cares about the house and not just the income.

Dominic · 23 May 2022

★★★★★ 5/5

Google

I was making a general inquiry and was very pleased to be so warmly received. I felt genuinely welcomed. Paul was great - so friendly, professional and knowledgeable and clearly ready to go the extra mile to listen and really understand my situation.

Marian · 9 November 2024

★★★★★ 5/5

Google

I was making a general inquiry and was very pleased to be so warmly received. I felt genuinely welcomed. Paul was great - so friendly, professional and knowledgeable and clearly ready to go the extra mile to listen and really understand my situation.

Marian · 3 November 2024

★★★★★ 5/5

Trustpilot

Perfection

Quick, efficient, responsive, and respectful. Best service one could ask for… Appreciated the work, Danish Ashraf.

Can · 8 October 2026

★★★★★ 1/5

Trustpilot

Very Poor Experience

We were looking to rent a property (£4000-£5000 pm). We arranged several viewings. The first 4 were conducted by a man from one office. He was very affable. The next 2 were conducted by a girl from a different office. We decided we wanted to proceed with one and we put in a definite and precise offer. We emailed the girl on Friday, clearly stating our position. She responded asking if we were happy to confirm the asking price, which we agreed to. I also confirmed that we were offering a long term let (3+years) and also a holding deposit that was non-fundable in the event that the sale did not complete. That was Friday early afternoon. We heard nothing back and by Tuesday Mid morning I phoned to ask if the landlord had responded. Yes, she said, although she hadn't bothered to tell us! She said the landlord had accepted our offer, but wanted to continue marketing the property until we had exchanged contracts. I asked whether she had advised him of our offer for a non-returnable deposit. No, she hadn't read our email properly! She is clearly on a different planet and speaks a different language! I asked her to go back and tell the landlord clearly what we had offered. She came back saying that he accepted our offer but would continue marketing the property in the meantime. We cannot affor to end up without somewhere to live, so I have told them to advise their client that we withdraw completley. His loss, not ours. I'm sure the outcome would have been different if we hasd been dealing with someone who knew what they were doing and had bothered to digest and understand our communications. Not impressed at all!

Mark · 6 August 2024

★★★★★ 5/5

Trustpilot

Good property management

We have rented our flat through Hamptons for a number of years. Harjeet has been our property manager. At all times she has been responsive and professional. Always friendly and always helpful. I could rely upon her to sort any issues out

Sally · 20 November 2025

★★★★★ 1/5

Trustpilot

Holding on to our deposit money…

Holding on to our deposit money illegally. Have waited 25 days and counting for our money to come back. Spoke to branch manager in Clapham (Andrew) he seems like a nice guy but blaming it on not being able to get hold of the landlord?? How is this fair? What a shambles! Have rented from 3 other letting agents and they always gave us our money back on time. We were great tenants for 2 years, always paid rent on time and gave the property back in great condition!

Jack · 29 December 2021

★★★★★ 5/5

Trustpilot

My experience with Hamptons lettings…

My experience with Hamptons lettings agency in Windsor has been very positive over the last two years. Patryk has been really helpful and he always tries to find the best solution to help me as a tenant. Overall, they are a very professional agency.

Ana · 29 October 2025

★★★★★ 5/5

Google

I have been contacted by Lucy from Hamptons and she has been amazing. Her positive attitude and her sense of client needs are second to none. Her devotion in helping me finding the perfect property, and her cooperation with her colleague Syed are remarkable.

Sybil · 16 March 2026

★★★★★ 5/5

Trustpilot

I rent my property through Hamptons

I rent my property through Hamptons. I have received excellent service from Harjeet my property manager. She has been very efficient and any issues are dealt with promptly. She has given me guidance, help and care throughout my tenancy. Thank you Harjeet.

Anne · 6 November 2025

★★★★★ 5/5

Google

I am very glad we chose this agency. Moving is much less stressful when an experienced person helps you. Agata guided us through the entire process, she was very professional, and at the same time nice and helpful. I would highly recommend.

Kim · 10 October 2024

★★★★★ 5/5

Google

Agata is the most lovely letting agent I've had the pleasure of meeting in 20 years of renting. She is extremely knowledgable and will work tirelessly to find you the ideal property. A compassionate soul that will go far in this world!

Bob · 10 October 2024

★★★★★ 4/5

Trustpilot

Leave it to Saima.

Leave it to Saima.For several years, we have been renting our property while living overseas. For the past year, Saima has been in charge of management. She is capable of handling any issues that arise, and I trust her fully to work in our best interests while keeping our tenants happy. She keeps us informed about the arising issues and reports back diligently, minimising unnecessary contact, which I appreciate. She manages the load well, and I would recommend her service.

Bridie · 14 June 2024

★★★★★ 1/5

Trustpilot

Fraudulent service

I am a (multiple) properties owner, but for personal reasons I wanted to rent a flat very centrally in Windsor Castle area.I was rather in a rush and the location and the appearance of the property was appealing, in spite of having zero storage options and the access to the second floor was solely by stairs (I did not deem this a problem in my circumstances).What I was not aware, and the Agency was, it was that this property was plagued by structural issues ( water ingress), and while I asked if there are any adverse issues with this property, I was told that 'this was a very sought after location'. I closed the deal and when I checked in to collect the keys (living at the time in my own property in Richmond upon Thames), I saw traces of damp on the ceiling that I notified in writing and I had the assurance that 'there is nothing serious', but they would notify the landlord.Three weeks later I moved in with a light content, given that this is a pied a terre (completely unfurnished). Five days down the line, with rain pouring down, the water started to drip on the floors and on a brand new Ziegler rug I took it to keep me company and brighten the tern impersonal interior (modern).When notifying Hamptons, I found out that, 'yes', the building was plagued by issues.Insult over injury, Hamptons suggested in a shameless message that I should assist with access ...in a month (!!!!!!) time for repairs.I intend to bring to Court Hamptons for dishonesty, since they were the agents for the closing of the deal.Another thing: the property is located in a hot spot for rats............................

Paul · 31 May 2024

★★★★★ 5/5

Trustpilot

Hamptons Property Management

I have been using Hamptons, St. Albans for short term lets for over 4 years and the whole team have been absolutely brilliant. I am particularly impressed with David Whiting the property manager. He has been very responsive, professional and friendly in dealing with any of the issues at the property. He seems to have a great team of reliable and friendly contractors on call that fix all the problems quickly and professionally.

Paul · 16 March 2026

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience. Please do not rent from Hampton International. There is no phone number to contact, you end up emailing back and forth. There referencing partner HOMELET are slow in obtaining references. Referees confirmed providing reference, all documents uploaded as requested, 7 days still unable to obtain key to the rented property. Please avoid at any cost. They act on behalf non resident Landlord in UK. They quick to get your deposit for rent, once obtained, you are left with emails contact only. No phone.

Yashpal · 4 May 2021

★★★★★ 5/5

Trustpilot

Quality service with a smile - Rickmansworth Hamptons

From professional estate agents to uber effective property management I highly recommend Hamptons international Rickmansworth branch. No matter whom you speak to in the office, you are always welcomed with kindness and understanding. A special shout out to property manager Melissa who's maintenance problem-solving is lightning quick. It's also a credit to the agency that all tradespeople they use are polite, professional, trustworthy and always provide top-notch service.I feel confident that when issues occur, they will be taken care of removing all stress from myself as a tenant. Thank you Rickmansworth Hamptons

Jasmine · 28 April 2021

★★★★★ 5/5

Trustpilot

Hamptons have been the letting and…

Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.

Frances · 7 May 2026

★★★★★ 5/5

Trustpilot

Great Property Management

As a tenant of Hamptons, I wanted to say a huge thank you to Nicole Drackett our property manager, who has made renting so much easier throughout my two years in the property. She has always been on hand to assist and been very understanding when faced with several issues at once in the property. Most issues were solved promptly and communication was excellent throughout. Can’t thank her enough! I’d also like to mention Caroline Ryan, the Lettings manager, and Laura Donati in renewals, for their exceptional service when initially renting the property and during my vacation of the property. Making it as stress-free as possible, in a difficult & busy rental market!

Francesca · 17 May 2024

★★★★★ 2/5

Trustpilot

Disappointing with limited recommendation

I am disappointed with Hamptons and their property management service. The initial lettings period, and the relationship built with Nadia was faultless. I was really impressed with their marketing and the speed in which they let the property. What lets them down is the last 2 years of management, including the tenancy renewal process handled by a different department. The renewal was brash, the communication was curt and rude. I felt rushed, and was pushed into a situation which wasn't explained to me with much truth. On reflection I really regret the way that was handled. Add that the to the disappointing management for the first year, it has left me wishing I had done things differently.I was moved to a different property manager after making some complaints, and when I renewed I was allowed to do this as part of the deal.Whilst Daniel is very likeable, I am however still not at ease with the situation. I feel that the communication is always slow, I am never kept up to speed and some of the issues in my property could have been dealt with much quicker, thus reducing the repair bill. I have had to be more involved than I would have expected too, which when paying the management fee is part of the reason for doing so.On reflection I would prefer to use a smaller more personal letting agent with more time and care towards their landlords. Would I be to renew I would remain with Hamptons for the marketing and tenant finding however I absolutely wouldn't recommend the managed service and feel quite strongly about this and my experience.

Morgan · 15 May 2024

★★★★★ 5/5

Trustpilot

Competent, Reliable and Dependable

We have been letting properties for many years, and we have used the services of a variety of letting agents to manage the properties. Trevor Scott at Hamptons stands out in the service he gives. Not only is he competent and understands our approach to property management but he is also excellent in liaising with the tenants. Also, and importantly, he has been a constant within the Hamptons Property Management team. There is nothing more frustrating than a high turnover of Property Managers. Trevor is reliable and dependable.

David · 12 May 2024

★★★★★ 1/5

Trustpilot

Danger to all solo women

Danger to all solo women. Sexually harass you take pictures of you in your room. Unprofessional and blame the client banning them worldwide with their lies. Give you food tell you it's not hot which burns your mouth. Ashford kent.

Sue · 17 March 2026

★★★★★ 5/5

Trustpilot

Great Experience

Very responsive and very helpful with any of my inquiries or requests. Especially working with Danish has been a pleasure.

Camillo · 16 April 2026