Hamptons Hampstead Sales reviews in Camden

★★★★★ 5/5

Trustpilot

Appreciation to Danish Ashraf

I would like to express my appreciation for Danish Ashraf and the excellent support he provided throughout the process of replacing our washing machine.

Roland · 1 June 2026

★★★★★ 5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Hamptons International. They managed my tenancy renewal smoothly, with no glitches, and handled all the documentation electronically, which made the process very convenient. I would happily recommend them.

George · 15 October 2026

★★★★★ 2/5

Google

I would have given a one star review, however the person I was initially working with (in a different department within the agency) sincerely apologised and has been an absolute gem, I would be happy to work with him again in the future. However, the letting agent turned out to be less than subpar. I was under the impression that flats are professionally cleaned on occasion especially before viewing. However, after a few months of entrusting her with the property my mother happened to check in on the flat. She found several things awry upon entry, including but not limited to a dead pigeon on the floor, mold on the bookshelves and a window that had been left open with the heat on for who knows how long during winter. Obviously this letting agent never had the time or wherewithal to check on the flat under her care, even though it’s less than a 5 minute walk from her office. She said that it wasn’t part of her job description and that she only lets the owner know of a problem if an issue occurs. How can she know if an issue has occurred if she never steps a foot inside the property? Also, how does one expect to rent out a property that hasn’t been cleaned in months and has a dead pigeon in it? Not to mention she was constantly either on holiday or sick leave and would take days or sometimes a full week to respond. She neglected the property and allowed a biohazard to fester in my home. I explained that I was not comfortable giving the keys back to her and to dissolve our contract immediately. This letting agent should not be trusted with any properties and overcharges for her cut of the overall price for letting out the flats. I asked for my flat to be put on the short let market for 6 months no pets, she proceeded to take 5 months to only show it to one family who had a dog and wanted to move in for 2 years and move my furniture into there home. This seemed like an odd request and I declined, little did I know that was only a small example of her mishandling. I am completely bewildered by this entire situation and then she had the audacity to yell at me over the phone whilst covering her own behind. I would recommend purchasing a property with this company but avoid the Hampstead letting agent at all costs.

Kat · 10 October 2024

★★★★★ 5/5

Trustpilot

Tia Gooden - outstanding and professional service

Hamptons' team makes it a great and efficient company. Special and extra thanks to Tia Gooden. As a portfolio manager she always demonstrated perfect skills, excellent service and attention to every detail. The most unique quality is in managing to always find a proper balance between interests of all sides involved, leaving everybody happy. Tia Gooden is highly recommended as a fantastic professional. Personally this made the experience with Hamptons an easy and enjoyable one.

Konstantin · 22 March 2024

★★★★★ 5/5

Trustpilot

We have been very impressed at how…

We have been very impressed at how professional the approach has been when needing things fixed through Lockdown. We have had a number of Property Managers since starting our tenancy, Melanie Hudson is by far the best! She is personable, professional and highly efficient! A massive thanks is required and she's a pleasure to deal with. After having some horrible experiences with lettings companies and property managers, it is a breath of fresh air. :)

Philippa · 12 June 2020

★★★★★ 5/5

Trustpilot

April Kane property manager

I have had a very positive experience working with April Kane as our Property Manager.

Manuela · 22 July 2026

★★★★★ 5/5

Trustpilot

Reliable, Professional, and willing to walk the extra mile.

Hamptons has helped us both in purchasing and managing our property. Their service is Professional. They are systematic, well structured and organized, yet accommodative and patient. They respond in good time and are always willing to be engaged with clients for other options to resolve problems. Willing to walk the extra mile to get results. Good management. We are deeply thankful to Victoria Beckett and her team of staff Grace, Anna, Molly and others who have all ably helped us to solve all our problems since 2021.

Harry · 23 November 2023

★★★★★ 5/5

Trustpilot

Helpful estate agents that went the extra mile

We dealt with Sharon James at Hamptons when we rented a property last month - she came across honest and down to earth. She was always punctual and organised when sorting out everything we needed from viewings to getting all the referencing checks sorted. When one of our checks failed, she went the extra mile to sort it out for us and so luckily we still got the rental property, when it seemed at one point like it was going to fall through. I'd recommend working with Sharon again.

Clare · 21 November 2023

★★★★★ 5/5

Google

Agata has been lovely to work with! She has done her best to answer all my questions and made the process very smooth. So excited to get into my new home!

Shannon · 10 October 2024

★★★★★ 1/5

Trustpilot

Dishonest

Why was i told by a Hamptons agent in West Hampstead that Countrywide has nothing to do with Hamptons when they are apart of the group and it states on the Hamptons site at the bottom of the page (Hamptons is a trading name of Countrywide Estate Agents Limited) Hamptons Estates Limited is an agent and subsidiary of Countrywide Estate Agents Limited and even have the same registered office. Why was i told a mistruth by your agent?

Thomas · 16 December 2023

★★★★★ 5/5

Trustpilot

Very responsive and helpful

Very responsive and helpful to us as tenants, which is really appreciated. Madeleine Turns has been an excellent property manager and has helped us to sort any enquiries or issues quickly. Thanks!

Esme · 6 October 2025

★★★★★ 5/5

Trustpilot

An excellent company to rent a property with!

I’ve been renting a property with this firm since 2017 and recently having run into certain financial difficulties-this company negotiated a contract which would help me manage my finances and keep the landlord happy. The exemplary and very kind service was with Renewals Consultant Sara-Louise Wood. She took into account all sides of the negotiation and worked a suitable arrangement, very quickly, in order to remove any stress. I would definitely recommend renting with Hamptons, they are worth the money you pay, and although the three different contract renewal consultants I’ve dealt with were good, Sara-Louise has been the best. A great professional yet compassionate person.

T · 7 September 2023

★★★★★ 5/5

Trustpilot

Danish Ashraf is a class act

Danish Ashraf has single handedly transformed my experience of Hamptons.

Mr · 2 August 2026

★★★★★ 5/5

Google

Very pleased with the highly professional service we received from Hamptons. As first-time buyers uninitiated in the process, it was a pleasure to deal with Jonathan who was proactive and conscientious at every step; he really helped to motor things along from start to finish, keeping the process as swift and stress-free as possible. We were also grateful for his recommendations of an excellent solicitor and surveyor. We wouldn't hesitate to recommend Jonathan or Hamptons.

Catherine · 25 October 2018

★★★★★ 5/5

Trustpilot

Friendly

Friendly, helpful and professional staff achieved a good result for us in difficult market conditions.

Allan · 26 June 2026

★★★★★ 1/5

Trustpilot

Avoid like the plague

If you are considering hiring Hamptons to let and/or manage your property, I would strongly recommend you don't.

Noelia · 4 June 2026

★★★★★ 5/5

Trustpilot

Helpful and Professional

We’ve recently moved into a property managed by Hamptons and the experience so far has been impressively seamless. When our washing machine broke down, Max Barnes, our property manager, swiftly sorted out the problem and arranged for us to get a new machine. As we have a toddler, we appreciated the quick turnaround! Max has been very efficient in solving any issues and is always very friendly and helpful. On the lettings side, Catherine Sutton, showed us around the property and was really helpful and knowledgeable. We’ve rented from a few letting agents in Oxford (some good and some not so good!) and we’ve been really happy with the experience so far with Hamptons and would recommend.

S_ · 3 August 2023

★★★★★ 5/5

Google

I still don’t quite know how but we’ve just moved into a flat we are over the moon with. Everything went so smoothly. I’m sure everyone at the office is great but Lucy is just the best - plus she also buys us tequila shots

Alexander · 18 April 2025

★★★★★ 5/5

Trustpilot

Excellent service received to date!

I have been with Hamptons for over a year now, great service for this beautiful one bedroom studio flat in the heart of Knightsbridge. You can hear all the noise from ground level even the chatter through the windows but the flat has been worth it. The residents are simply amazing. Since then Amy Goldstein has been very much on top of the management of the property. She replies promptly and will ensure if something requires to be fixed it will be escalated. Thus far, great service received to date.

Shan · 10 July 2023

★★★★★ 5/5

Trustpilot

Excellent service from Ayo

Excellent service from Ayo. Prompt, accurate and responsive. That’s all you need!

Rob · 1 July 2026

★★★★★ 1/5

Trustpilot

Have had the sad experience of them…

Gaslighting experts.Have had the sad experience of them managing my flat in Notting hill if you can call it manage…They charge huge amounts but do not deliver. Do not use Hamptons. They will try and overcharge you on repairs like triple the price.They will try and get you to pay out for things not needed then argue with you about it.They won’t be available ever when you contact them. Always on leave. Communication is a joke.The tenants they find you will not pay rent will steal and there will be little consequence.They will mock you when you complain. I’d be happy to see Hamptons stop operations altogether I have never known of a worse so called high end estate agent!Update: Hamptons reply below is a standard thing nothing else has happen! I’m going elsewhere and expect my money back!

Christel · 16 June 2024

★★★★★ 1/5

Trustpilot

Stay away

Gaslighting experts. Stay away. Incompetent.When agent is informed of lack of service agent will try and tell you it’s your doing. I speak as a landlord. You pay a lot of money for management services but get the bare minimum service back. Constantly having to chase said agent in order to remind them of their job and tasks.Examples include: incorrect amounts paid out, no amount paid out, unanswered emails unanswered messages left at their local office. They’re really quick when it comes to getting their own fees but seemingly can’t be bothered when it comes to actually providing the service you pay for.When said agent is faced with complaints of said lack of service said agent will try throwing it back on you or find any excuse available. The majority of good agents has left this company and I can’t blame them.Everyday I hope things will improve but sadly it doesn’t or haven’t so far.

Christel · 16 June 2024

★★★★★ 5/5

Trustpilot

Good communication and very fast…

Good communication and very fast response to the maintenance service

Trywell · 14 July 2026

★★★★★ 5/5

Trustpilot

Outstanding Service from Hamptons :Many Thanks to Mr Jordan and Ms Rita

We had an excellent experience buying our first home through Hamptons.Jordan and Rita were extremely professionals , knowledgeable ,so helpful and made our dream home possible as quicker than we expected .Being a first time buyers we didn’t know much about the processes.Rita and Jordan put us at ease , and always offered us good advises and dealt with everything in a speedy manner. I am really amazed with their dedications.Both were very dedicated in their work which made us very happy and very grateful.Overall, we had a safe and healthy journey with hamptons .Thanks for everything!!Highly recommended for first time buyers!!!

Geomy · 19 June 2023