Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotHamptons International a safe choice
Hamptons International has a large comprehensive support team offering many resources for the residential landlord. The size of the company may allow a larger turn around of agents than preferred; nevertheless the transition was typically swift and seamless. Our experience with most of Hamptons property managers and their other departments professionals have been good. Hamptons managed difficult tenants professionally and delicately and communicate well with the landlord. Our most recent property manager, Selen, has been extremely supportive and responsive. We greatly appreciate her initiative to invite other Hamptons professionals to assist with providing the best service for the landlord and coordinating with contractors and subcontractors during extensive renovations.
Noe · 18 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a detailed review.
We are delighted to hear that you have had a positive experience with Hamptons and that our teams have been able to support you throughout your property journey. We appreciate your comments regarding the breadth of resources and expertise available across the business, as well as your recognition of the professional manner in which difficult situations have been managed.
A special thank you for your kind words about Selen. We are pleased to hear that she has been supportive, responsive, and proactive in coordinating with colleagues, contractors, and subcontractors to help ensure your renovation project progresses smoothly. We will be sure to share your feedback with Selen and her managers, as we know she will be delighted to receive your recognition.
Thank you once again for choosing Hamptons. We greatly value your continued trust and look forward to supporting you in the future.
★★★★★ 5/5
TrustpilotMandy Dorta, Hamptons, Marlborough
Mandy Dorta, at Hamptons, Marlborough, does a fantastic job of managing my property for me. She is always attentive, responds virtually immediately to requests, organises remedial work and sub-contractors very efficiently, providing alternative options where relevant, and calls me if there are any immediate problems to discuss. She provides a truly personalised service and gives me confidence that my property is being managed effectively.
Mark · 29 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a wonderful review. We're delighted to hear about your positive experience with Mandy and the service she provides.
Mandy takes great pride in looking after her landlords and ensuring they feel informed, supported and confident that their property is in safe hands. It's lovely to hear that her approach have made such a positive difference for you.
Thank you again for your recommendation and for trusting Hamptons with the management of your property.
★★★★★ 5/5
GoogleHighly recommend Lucy Martin in the West Hampstead Lettings branch. We met her several weeks ago during our search and the best way to describe her is a breath of fresh air - she stands out amongst the “stereotypical” estate agents with her warmth, honesty and determination. Despite our long wish list of wants, Lucy was undeterred. She scoured and scouted for a suitable property for our family relentlessly. In the end we found something through another estate agent but I had to leave a review for future home hunters: please ask for Lucy at Hamptons if you are searching in the West Hampstead area; she’s brilliant. Hamptons is definitely one of the better, more professional and trustworthy estate agents on the market, in my humble opinion. :-)
Adline · 10 February 2025
Agent replied · 8 September 2025
Thank you for your wonderful review Adline. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
TrustpilotGreat support
Mandy is very proactive and helps maitaining my rental a breeze
Kathleen · 13 October 2026
Agent replied · 13 October 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Mandy's proactive approach has helped make managing your rental property a breeze. Providing responsive support and staying on top of matters before they become issues is exactly the level of service we strive to deliver.
We'll be sure to pass your kind words on to Mandy, who will be thrilled to know her hard work has made such a positive difference to your experience.
Thank you again for your review and for choosing Hamptons.
★★★★★ 5/5
TrustpilotQuality of Service
Hamptons manage two properties on my behalf and have done for many years .. I have never considered changing primarily because of the personal service I receive. . Nicola and Charlotte and previously Jacqui in the Beaconsfield Office have been excellent . Harjeet does an outstanding job taking care of the properties on my behalf. Very much appreciated
Client · 9 October 2026
Agent replied · 13 October 2026
Thank you for taking the time to leave such a wonderful review.
We’re delighted to hear that we have had the pleasure of managing your properties for many years and that the personal service you have received has given you the confidence to remain with Hamptons throughout that time.
It's especially lovely to hear your kind words about Nicola, Charlotte, Harjeet and Jacqui. Providing knowledgeable, attentive service and building long-term relationships with our landlords is incredibly important to us, so your feedback will mean a great deal to the team.
Thank you again for your continued trust in Hamptons and for sharing your experience. We will be sure to pass your comments on to everyone mentioned.
★★★★★ 5/5
TrustpilotSelen has been our property manager for…
Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.
Ryan · 16 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave a review.
We are delighted to hear that Selen has consistently provided you with excellent service over the years. We understand how important it is to have a property manager who is responsive and supportive when issues arise, and it is wonderful to know that Selen has been able to deliver this for you.
Your kind feedback is greatly appreciated, and we will be sure to share your comments with Selen and her management team. Recognition such as this means a great deal and reflects the high standards of service we strive to provide.
Thank you once again for your continued trust in Hamptons.
★★★★★ 5/5
TrustpilotDanish is always supportive to me.
Danish is always supportive to me.
Thank you very much!
Gaku · 6 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave a 5 star review.
We are delighted to hear that Danish has provided such consistent support and made a positive difference to your experience. Delivering helpful, reliable and attentive service is something we value greatly, so it's wonderful to know that Danish has demonstrated these qualities.
Your kind feedback means a great deal to us, and we will be sure to pass your comments on to Danish.
Thank you again for your support and for choosing Hamptons.
★★★★★ 5/5
TrustpilotThank you to Danish
Danish has been very efficient and reliable in managing matters during our tenancy. We recently had an issue in the apartment, and he immediately contacted the landlord and proposed a practical solution. Thanks to his sound judgment, the landlord accepted his suggestion without hesitation, and the problem was resolved within three days. He also follows up to ensure matters are properly resolved and has made the process straightforward for us as tenants. His support as a property manager has been much appreciated.
Ada · 22 December 2025
★★★★★ 5/5
TrustpilotDanish is an exceptional professional…
Danish is an exceptional professional who I would highly recommend. Very good service!!
Nicolas · 5 September 2026
Agent replied · 22 September 2026
Thank you for your fantastic 5-star review.
We are delighted to hear that Danish provided such exceptional service. Delivering a professional and positive experience is something we strive for, and it's wonderful to know that Danish made such a strong impression.
We really appreciate your recommendation and your kind words, which will be shared with Danish and the team.
Thank you for choosing Hamptons.
★★★★★ 1/5
TrustpilotSale and rental experience
I have used Hamptons both for a sale and rental. The sales team In Alton Hampshire were awful. They disregarded my instructions, were patronising and rude to me and liaised with the buyer without informing me. Some of their actions behind my back almost collapsed the sale. I felt pressurised to accept an offer. The whole experience was something I never want to repeat. In terms of the rental, they refused to problems with the property despite repeated requests and then charged me for the repairs from my deposit. Absolutely dishonest.
Consumer · 5 December 2025
★★★★★ 5/5
GoogleI have just made a huge move for me personally in my retirement. I was lucky to have Lucy from the Hampstead branch dealing with my very specific needs and criteria. When I met her at the property I was struck by how friendly and approachable she was as well as very informed about the property. She guided me through the whole process in a professional yet friendly way and was alway in contact about the process and easy to contact when I had questions. I would highly recommend Hamptons and if you're lucky enough to get Lucy helping you in your search you will find your ideal new home! I have and I could not be happier! Thank you!!
Tracey · 16 April 2026
Agent replied · 10 October 2026
We are thrilled to hear that you had such a great experience with Lucy from our Hampstead branch. At Hamptons, we strive to provide exceptional service and we are pleased that Lucy was able to make your retirement move a smooth and enjoyable experience. Thank you for recommending us. Kind regards, Customer Feedback and Support Team
★★★★★ 4/5
TrustpilotOld Listed Country House
Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.
Claire · 6 December 2025
★★★★★ 5/5
TrustpilotFabulous experience - thank you to our Property Manager!
We have recently become tenants in a rental property of Hamptons. We’ve only got good things to say about the service. Our property manager, Mandy, has been brilliant in answering any questions we might have and arranging people to pop in should any small issues arise at a prompt speed. Thank you so much!
Flora · 28 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that you've had such a positive experience since moving into your new home. It's great to know that Mandy has been so helpful and responsive, and that she's been able to quickly assist whenever you've had any questions or needed support.
I'll be sure to pass your kind comments on to Mandy, who I'm sure will really appreciate the recognition.
We wish you all the best in your new home and hope you continue to enjoy your tenancy with us
★★★★★ 5/5
GoogleWe've used a number of estate agents of varying quality over the years and this is the one that really stuck. Communication is easy and issues have always been resolved quickly.
Lucy, in particular, is brilliant. She genuinely cares, has valuable prior experience in other sectors and goes above and beyond. Cannot recommend highly enough.
Nick · 10 September 2026
Agent replied · 10 October 2026
Thank you for your kind words! It's always our goal to provide top-notch communication and resolve any issues promptly. We're so happy to hear that Lucy's exceptional service has made a lasting impression. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe used Hamptons Hampstead to rent our flat in the Belsize Park area. Lucy was our agent and she was great - super responsive, knowledgeable and efficient. An example for every agent out there! Thanks
Rikin · 16 February 2026
Agent replied · 16 April 2026
Thank you for choosing Hamptons Hampstead! Our team is committed to providing exceptional service and we're thrilled to hear Lucy exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotSo pleased I chose Hamptons to manage my cottage
I am only too willing to say I have been so pleased over the last 20yrs to have Hamptons manage my Wiltshire thatched cottage. I have been particularly impressed over the last year by the most professional, kind and thoughtful attitude of my Manager Mandy D’orta and her team colleague Anna!
Hazel · 3 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to share your experience and for your continued trust in Hamptons over the past 20 years.
We are delighted to hear how pleased you have been with our property management service, and especially with the support provided by Mandy and Anna. Delivering a professional, thoughtful and reliable service is something we strive for, so it is wonderful to know that Mandy and Anna have made such a positive impression and have helped make your experience such a successful one.
Your kind words mean a great deal to us, and we will be sure to pass on your feedback to Mandy, Anna and the wider team.
Thank you again for your recommendation and continued loyalty to Hamptons.
★★★★★ 5/5
TrustpilotBig thanks to my Property Manager: Nikki Cullen
Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.
Richard · 13 April 2026
★★★★★ 5/5
TrustpilotThe house we have rented through the…
The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.
Claire · 4 October 2025
★★★★★ 5/5
TrustpilotGreat Property Management
Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.
Ellie · 22 April 2026
★★★★★ 5/5
GoogleI was making a general inquiry and was very pleased to be so warmly received. I felt genuinely welcomed. Paul was great - so friendly, professional and knowledgeable and clearly ready to go the extra mile to listen and really understand my situation.
MY · 10 October 2025
Agent replied · 9 January 2025
Thank you for the great feedback Marian. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Hampstead was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWe had an excellent experience with Hamptons thanks to Lucy Martin's outstanding professionalism and efficiency. Thanks to her dedication, we were able to move into a beautiful flat and take care of all the administrative follow-up with peace of mind. We truly recommend Hamptons' services.
Xaviere · 17 September 2025
Agent replied · 8 October 2025
Thank you so much for sharing your positive experience with Lucy Martin and Hamptons! We are thrilled to hear that her professionalism and efficiency helped make your move smooth and stress-free. Thank you for recommending our services. It means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotDanish is by far the most helpful…
Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!
Niki · 21 November 2025
★★★★★ 5/5
TrustpilotJuan Elkington
Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."
G · 5 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible.
Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues.
Thank you again for your recommendation and for choosing Hamptons.
★★★★★ 5/5
GoogleI had an amazing experience with Lucy Martin of Hamptons! After an offer on a super popular flat did not work out, she shared similar properties with me - one which I will be moving into shortly. She is professional and friendly, both of which make me view her as a trustworthy person. I feel as if she truly cares about the work she does and helping people find homes/flats. This is demonstrated by her positivity and thoroughness in answering questions. Would definitely recommend working with her.
Melody · 10 January 2026
Agent replied · 16 April 2026
Thank you for choosing Hamptons and sharing your experience, we are overjoyed to hear that Lucy was able to help you find your new home! Our team takes pride in delivering exceptional service and we are delighted to have exceeded your expectations. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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