Trusted Agent profile · Camden

Dexters West Hampstead reviews in Camden

4.3

★★★★★ Great

2,159 reviews across 3 platforms

349 West End Lane, West Hampstead, London, NW6 1LT, Camden, NW6 1LT

Dexters's office in Camden, at 349 West End Lane, is rated 4.3 out of 5 across 2,159 reviews on three platforms, including 288 Google reviews rated 4.7.

Google logo

4.7 / 5

288

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,870

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jadasa Andjadiumi

Jadasa Andjadiumi I met Jadasa Andjadiumi very recently. She took over my apartment and she has a very friendly and helpful approach. I have had big problems and disagreements with the property manager before, but I believe that I can get along very well with Jadasa. I hope she will solve my carpet problem in the house soon!

Irem · 16 November 2023

Agent replied · 28 October 2024

Dear Irem, Thank you for taking the time to leave a wonderful 5* review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Overall an excellent experience. Toby took great care in keeping us updated, maintaining communication channels open with our buyers, and helping us resolve any and all issues in a pragmatic and thoughtful way. Although this time we were sellers, we have previously also bought through Dexters, and would happily work with them again on either side of a transaction.

Gonzalo · 23 October 2023

Agent replied · 22 October 2024

Dear Gonzalo, Thank you for your kind comments regarding Toby and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Bailey Strutton goes beyond the call of…

Bailey Strutton goes beyond the call of duty, nothing is too much trouble for her. She is a great Ambassador for the company and her Customer Service is excellent. When I have a query, issue or request I am confident that she will resolve without fuss and keep me updated at all times.

Judith · 5 March 2024

Agent replied · 28 October 2024

Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Rasel was prompt and helpful with…

Rasel was prompt and helpful with getting our rental agreement renewed. Great to work with!

Zofia · 5 July 2023

Agent replied · 28 October 2024

Dear Zofia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I was really satisfied and pleased with…

I was really satisfied and pleased with the service which I received on April.the staff was very helpful. He tried to sorted out my issues as much as he could, he was very polite and responsible and expert. I would like to leave his name Mr Neil Plit .

Nina · 20 May 2024

Agent replied · 28 October 2024

Dear Nina, Thank you for taking the time to leave a lovely review regarding Neil. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great service, great experience

I had the pleasure of experiencing the exceptional services offered by Dexters. Their level of professionalism and dedication to meeting my needs was evident and greatly appreciated.A special mention must be made of Petros, who was extraordinarily helpful and responsive. He addressed all my queries and requests with urgency and efficiency, ensuring that my experience was seamless and satisfactory.Recommended.

Christos · 16 October 2023

Agent replied · 28 October 2024

Dear Christos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

From the beginning

From the beginning, my experience has been great. From the realtor I had and now to my property manager, Kiera. Even if there is any problem with the proper the communication is quick, transparent, insightful, very professional yet so friendly. They help you with absolutely everything you may need, to the best of their abilities. I highly recommend!

Tasia · 8 November 2023

Agent replied · 28 October 2024

Dear Tasia, Thank you for taking the time to leave a wonderful 5* Google review. Kiera will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Ask for Jamie!

Jamie has been extremely helpful and kind! One of the best at Dexters West Hampstead!

Malini · 29 June 2023

Agent replied · 28 October 2024

Dear Malini, It’s great to hear that you have had a brilliant experience with Jamie. Thank you for taking the time to leave a wonderful review. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Really happy with the service received

Really happy with the service received. Kelly is lovely

Stephanie · 29 November 2023

Agent replied · 28 October 2024

Dear Stephanie, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

My experience with Dexters has been…

My experience with Dexters has been excellent. Bow went above and beyond and updated me throughout the process. I would definitely recommend, 5 star service :)

China · 18 May 2022

Agent replied · 28 October 2024

Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have been with Dexters for more than…

I have been with Dexters for more than 20 years and was always happy overall. Since Lily Dimitrova and Nasra Said have taken charge of my two flats, I found friends there and people I can always rely on. The two ladies have been wonderful in their job assisting me and taking care of problems in good time.

Frosso · 1 November 2023

Agent replied · 28 October 2024

Dear Frosso, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Lily will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Nice business to work with

Nice business to work with. Natasha has been very helpful.

Paul · 25 October 2023

Agent replied · 28 October 2024

Dear Paul, Thank you for taking the time to leave a wonderful 5* review. Natasha will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Bunch of aggressive cowboys

Bunch of cowboys. Aggressive agents, lied about school catchment area to show us properties we didn’t want to see. Other agent didn’t want to show us properties until our house was on the market. They force sellers and buyers to use their solicitor service which in our case resulted in a dispute and had to find another solicitor half way through. They are sleazy as hell.

Phil · 13 March 2023

Agent replied · 28 October 2024

Dear Phil,I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to publicly thank Ashanti of Dexters, West Hampstead for all his hard work in my property search. His advice and clarity was a great help. I'd recommend his services to any one. Good luck!

Simon · 24 October 2019

Agent replied · 22 October 2024

Dear Simon, Thank you very much for your great review regarding our West Hampstead Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Very helpful response from Huseyin Tas…

Very helpful response from Huseyin Tas in regards to a problem we had. Clear and prompt communication giving peace of mind. Thank you so much.

Charlotte · 16 March 2026

5/5

Trustpilot

Friendly and supportive

Ezekiel was friendly and supportive in my request

Matt · 5 December 2023

Agent replied · 28 October 2024

Dear Matt, Thank you for taking the time to leave a wonderful 5* review. Ezekiel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Avoid

We all know that Estate Agents are run by greed and web of misleading information. However Dexters have topped the board for being one of the most unprofessional agents out there.Dexters doesn't care about it's clients whether them being tenants,landlords,sellers or buyers...Dexters cares about Dexters and it's monetary rewards...they play all parties involved against one another in the most beneficial for Dexters way.Only use their services as last resort.

Betty · 17 November 2022

Agent replied · 28 October 2024

Dear Sir/Madam, we are concerned to read your comments and are very keen to look into this . If you could email me to advise which office you have been dealing with, we can take this up with them. Kind regards asmachughtai@customerrelationsteam.co.uk

5/5

Trustpilot

The entire team at Dexters Acton have…

The entire team at Dexters Acton have been wonderful. Incredibly attentive and professional. Its a pleasure as a landlord to work with them. Furthermore, the property management team totally lifts a huge weight of my shoulders as they run my properties seamlessly and are always on hand to help. Really a 10/10 experience from the whole team!

Cyrus · 10 November 2023

Agent replied · 28 October 2024

Dear Cyrus, Thank you for taking the time to leave a wonderful 5* Google review. Our Acton office will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very solid management service .Tenancy…

Very solid management service .Tenancy Renewals, compliance & an ability to help solve difficult issues Particularly helpful is Claire Gallagher-Doherty who heads the Management team is super efficient & helpful. I send her a request and she responds very quickly. She adopts a tough pro-active approach to tenancy issues such as rent arrears & serving notices efficiently.

Kate · 8 November 2023

Agent replied · 28 October 2024

Dear Kate, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

"Exceptional Service and Care: A Review of Dexters with Daragh Power"

I’ve had an exceptional experience with Dexters. Daragh Power, from the management team, exceeded my expectations. Dealing with a challenging tenant who went MIA, Daragh swiftly resolved all issues and even secured compensation on my deposit, which was unexpected. His genuine concern for his clients’ needs truly stood out.

Jehan · 27 April 2024

Agent replied · 28 October 2024

Dear Jehan, Thank you for taking the time to leave a lovely review regarding Daragh. Kind regards, Asma, Customer Relations Team

5/5

Google

Brian, Izzi, Eloise and everyone I have worked with at Dexters, West Hampstead have been brilliant. They found us buyer really quickly and have also given us lots of helpful tips and advice for our onward sale. Highly recommend them!

Olivia · 1 October 2024

Agent replied · 22 October 2024

Dear Olivia, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Trustpilot

Donalina provides a great service

Donalina is very efficient and prompt. Happy with Dexters service.

Rina · 11 October 2023

Agent replied · 28 October 2024

Dear Rina, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent customer service

I had the pleasure of dealing with Dexters North Property Management Team and more specifically with Petros Giorganios who provided excellent customer service. Petros has helped me a few times in the past year and has always been excellent in dealing with any potential issues that my property had, being always pro active and finding the best solutions.

G · 9 October 2023

Agent replied · 28 October 2024

Dear G. Giamaloglou, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We dealt with Alister Maclean on a sale…

We dealt with Alister Maclean on a sale transaction, he was friendly, professional and very efficient and we would highly recommend Alister.

Rachel · 20 September 2022

Agent replied · 28 October 2024

Dear Rachel, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

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